Title: Team Lead – Nutrition Coaches Location: Remote Full-time Education And Experience MSc in Clinical Nutrition & Dietetics (Diploma not valid). 3+ years of experience as a Nutritionist, with at least 1 year in a mentoring, supervisory, or team-handling role. Prior experience in pregnancy and postpartum nutrition will be an added advantage. Role And Responsibilities Team Leadership: Guide, mentor, and support a team of Nutrition Coaches to deliver high-quality consultations and user experiences. Operations Management: Monitor team performance, ensure smooth daily operations, and achieve quality & productivity goals. Training & Development: Conduct onboarding, training sessions, and continuous skill development for new and existing team members. Client Engagement: Manage a select number of clients directly to stay connected with the ground realities of user engagement. Quality Assurance: Review diet plans, consultations, and follow-up notes created by the team to maintain standards of care. Collaboration: Work closely with the Experience and Operations teams to ensure seamless user journeys and process improvements. Innovation: Suggest and implement strategies to enhance user engagement, nutrition outcomes, and team efficiency. Skills Strong leadership and people management skills. Excellent communication and interpersonal abilities. Ability to train, motivate, and inspire a diverse team. Solid problem-solving, organizational, and time-management skills. Passion for maternal and postnatal nutrition, with a continuous learning mindset. Fluency in Hindi, Kannada, Telugu, or other regional languages is an added bonus. About IMumz iMumz is a leading healthcare company that provides innovative solutions to support families in their journey to raise healthier, happier, and smarter babies. Our app and wellness programs take care of stress, health, nutrition, and physical exercise during pregnancy and parenting. The company is founded by two IITians, a senior doctor, and a wellness coach, and has already served more than 700,000 families. iMumz has been recognized by Google India as one of the top 10 innovative apps in the country and has won The AatmaNirbhar Bharat App Innovation Challenge launched by Hon'ble Prime Minister Narendra Modi Ji.
Location: On-site/Hybrid Employment Type: Full-Time Experience: Minimum 3 years in Customer Support (with team handling experience) We are looking for a dynamic, empathetic, and proactive Customer Support Manager to lead our customer support function at iMumz. You will be responsible for managing and scaling support across multiple channels, ensuring a seamless experience for our users, and mentoring a team of executives to provide compassionate, high-quality assistance. Roles & Responsibilities Lead, train, and mentor the Customer Support team to deliver empathetic, effective, and timely assistance to users. Oversee user interactions across calls, chats, and emails, ensuring high-quality standards of support. Develop training materials, scripts, and guidelines to improve consistency and efficiency of responses. Monitor performance metrics (response time, resolution rate, user satisfaction, etc.) and implement strategies to improve them. Act as an escalation point for complex or sensitive user queries, ensuring quick and thoughtful resolutions. Collaborate with product, content, and tech teams to share user feedback and drive improvements in the app and services. Build and refine processes to handle increasing volumes of support requests efficiently. Ensure the team maintains accurate records of all interactions using CRM tools. Foster a culture of empathy, problem-solving, and continuous learning within the support team. Skills & Requirements Bachelor’s degree in any field. Minimum 3 years of experience in customer support, with at least 1–2 years in a team handling/leadership role. Strong leadership and people management skills, with the ability to coach and motivate team members. Excellent verbal and written communication skills in English (Hindi and regional languages are a plus). Empathetic, patient, and passionate about supporting women on their fertility journey. Experience working with CRM platforms, support tools, and customer experience analytics. Strong problem-solving abilities and process-oriented mindset. Flexible to work in rotational shifts, including weekends if required. Nice to Have: Exposure to women’s health, fertility, or wellness industries & prior experience in startups or fast-paced environments. Female candidates preferred. About IMumz iMumz is India’s leading wellness platform for women planning to conceive. We empower women with scientifically backed, holistic programs designed to support fertility, improve lifestyle habits, and prepare the mind and body for pregnancy. Our mobile app blends expert guidance, personalized routines, and emotional wellness to support users throughout their preconception journey. Why work at iMumz? Meaningful Impact: Contribute to a mission-driven company creating a healthier and happier future generation. Continuous Learning & Growth: Gain valuable experience working alongside accomplished professionals. Drive Change: Play a pivotal role in shaping the iMumz vision and positively impacting families. Our Journey So Far Recognized by Google India as a Top 10 Innovative App in the country. Won the prestigious Atma Nirbhar App Innovation Challenge launched by Prime Minister Narendra Modi Ji. Featured among the Top 100 Apps in India by Google Play India. Showcased in Season 2 of Shark Tank, India, a testament to our pioneering approach. Are you ready to embark on a rewarding and impactful experience? Apply now! Visit imumz.com to learn more
At iMumz, we are building products that touch the lives of millions. Over the last few years, our tech team has worked on everything from launching our app and website, improving crash rates, building internal tools, creating an SEO-friendly platform, to handling our consultation system end-to-end. Now, for the very first time, we are opening up an opportunity for a Frontend Intern to join us and work directly with our core tech team. We are not looking for the “perfect resume.” What matters most to us is your drive, curiosity, and willingness to grow. What We Value Most In You Hunger to learn and grow fast Curiosity to build things that users will love Energy and conviction to take on challenges head-on What You’ll Bring Along (basics) Solid understanding of HTML, CSS, and JavaScript Familiarity with React / Next.js (bonus if you’ve built projects) Eagerness to learn best practices in clean, scalable frontend development Role And Responsibilities Contribute to the design, development, and maintenance of frontend systems. Collaborate with the team to build robust and scalable applications. Gain hands-on experience with frontend technologies and frameworks. Participate in code reviews and provide constructive feedback. Learn about cloud infrastructure and deployment strategies. About IMumz iMumz is a leading healthcare company that provides innovative solutions to support families in their journey to raise healthier, happier, and smarter babies. Our app and wellness programs take care of stress, health, nutrition, and physical exercise during pregnancy and parenting. The company is founded by two IITians, a senior doctor, and a wellness coach and has already served more than 700,000 families. iMumz has been recognized by Google India as one of the top 10 innovative apps in the country and has won The AatmaNirbhar Bharat App Innovation Challenge launched by Hon'ble Prime Minister Narendra Modi Ji. Why join us? You will get to work on real products used by millions, gain hands-on experience, and learn directly from our experienced developers while building meaningful solutions. If this excites you, send us your resume along with a short note on why you would like to work with us at hiring@imumz.com or apply here Let’s build something meaningful together! To know more about us visit www.imumz.com
Location: On-site/Hybrid Employment Type: Full-Time Experience: Minimum 3 years in Customer Support (with team handling experience) We are looking for a dynamic, empathetic, and proactive Customer Support Manager to lead our customer support function at iMumz. You will be responsible for managing and scaling support across multiple channels, ensuring a seamless experience for our users, and mentoring a team of executives to provide compassionate, high-quality assistance. Roles & Responsibilities Lead, train, and mentor the Customer Support team to deliver empathetic, effective, and timely assistance to users. Oversee user interactions across calls, chats, and emails, ensuring high-quality standards of support. Develop training materials, scripts, and guidelines to improve consistency and efficiency of responses. Monitor performance metrics (response time, resolution rate, user satisfaction, etc.) and implement strategies to improve them. Act as an escalation point for complex or sensitive user queries, ensuring quick and thoughtful resolutions. Collaborate with product, content, and tech teams to share user feedback and drive improvements in the app and services. Build and refine processes to handle increasing volumes of support requests efficiently. Ensure the team maintains accurate records of all interactions using CRM tools. Foster a culture of empathy, problem-solving, and continuous learning within the support team. Skills & Requirements Bachelor’s degree in any field. Minimum 3 years of experience in customer support, with at least 1–2 years in a team handling/leadership role. Strong leadership and people management skills, with the ability to coach and motivate team members. Excellent verbal and written communication skills in English (Hindi and regional languages are a plus). Empathetic, patient, and passionate about supporting women on their fertility journey. Experience working with CRM platforms, support tools, and customer experience analytics. Strong problem-solving abilities and process-oriented mindset. Flexible to work in rotational shifts, including weekends if required. Nice to Have: Exposure to women’s health, fertility, or wellness industries & prior experience in startups or fast-paced environments. Female candidates preferred. About IMumz iMumz is India’s leading wellness platform for women planning to conceive. We empower women with scientifically backed, holistic programs designed to support fertility, improve lifestyle habits, and prepare the mind and body for pregnancy. Our mobile app blends expert guidance, personalized routines, and emotional wellness to support users throughout their preconception journey. Why work at iMumz? Meaningful Impact: Contribute to a mission-driven company creating a healthier and happier future generation. Continuous Learning & Growth: Gain valuable experience working alongside accomplished professionals. Drive Change: Play a pivotal role in shaping the iMumz vision and positively impacting families. Our Journey So Far Recognized by Google India as a Top 10 Innovative App in the country. Won the prestigious Atma Nirbhar App Innovation Challenge launched by Prime Minister Narendra Modi Ji. Featured among the Top 100 Apps in India by Google Play India. Showcased in Season 2 of Shark Tank, India, a testament to our pioneering approach. Are you ready to embark on a rewarding and impactful experience? Apply now! Visit imumz.com to learn more
Community Associate in Preconeption As a Community Associate (Preconception) at iMumz, you will play an important role in supporting couples in their journey towards conception. You will foster a safe, supportive, and engaging environment for community members while assisting in the execution of programs, content, and events tailored to preconception health and well-being. With a focus on empathetic communication and psychological understanding, you will help ensure that our members feel heard, guided, and connected during this crucial phase. Key Responsibilities Community Engagement: Support engagement strategies to increase interaction, satisfaction, and growth of the preconception community. Encourage open discussions, share resources, and ensure meaningful conversations. Member Support: Actively respond to client inquiries with empathy and guidance, leveraging your psychology background to provide emotional support and foster positive interactions. Content & Education: Assist in creating and curating content around fertility awareness, stress management, emotional well-being, and holistic lifestyle practices. Event & Program Support: Help plan, coordinate, and promote online workshops, support groups, and expert sessions for community members. Feedback & Insights: Collect community feedback and share insights to improve member experience and program effectiveness. Monitoring & Moderation: Monitor discussions, address sensitive topics with care, and maintain a safe, respectful space for all members. Collaboration: Work closely with Wellness Coaches, and Experts to deliver impactful experiences for the couples Skills And Qualifications Master's/Bachelor's degree in Psychology, Counseling, Social Work, or a related field (preferred) Minimum 1 year experience in managing community Some experience in counseling, psychology, or community engagement Strong interpersonal and communication skills with high emotional intelligence. Empathy and sensitivity in handling member queries, especially around fertility and emotional challenges. Ability to multitask and support community events, content, and member interactions. Familiarity with social media platforms and online community tools is a plus. Personal Characteristics Compassionate, empathetic, and an excellent listener. Positive, supportive, and non-judgmental attitude. Organized, proactive, and collaborative. Passionate about mental well-being, women's health, and community building. About The Company iMumz is dedicated to creating a healthier and smarter future generation by providing lifestyle guidance to couples on their journey from preconception to parenting. We offer services covering nutrition, yoga, meditation, fertility awareness, stress management, and holistic well-being. To date, nearly 12 lakh couples have received guidance through the iMumz app and our coaching services. Recognized by the Hon'ble Prime Minister of India, acknowledged as one of the top 10 innovative apps in India by Google, and featured on Shark Tank, iMumz is at the forefront of revolutionizing preconception, prenatal, and postnatal care. Why Join Us Be part of iMumz's mission to empower couples on their path to parenthood. With your support, we can create a safe, informed, and nurturing community for individuals preparing for the next stage of life. Apply now and contribute to building healthier families and a healthier future generation.
Why This Role is Exciting Imagine leading content that already touches the lives of 5M+ people every month and then scaling it to reach millions more. At iMumz, your creativity won't just fuel likes and views; it will give hope to couples navigating one of the most emotional journeys of their lives. This Is Your Chance To Shape the voice of a brand that is redefining fertility care in India. Experiment with new formats, bold ideas, and heartfelt storytelling on Instagram. See your content directly influence how people feel, act, and dream about becoming parents. Work in a space where purpose meets creativity where every reel, story, or post can inspire someone to believe again. ? About IMumz Most fertility clinics focus only on treatments. We go beyond. At iMumz, we combine advanced medical solutions like IVF and IUI with Ayurveda-inspired lifestyle programs, emotional support, and deep respect for every couple's journey. Joining Us Means Being part of a mission-driven team building a new era of holistic fertility care in India. Collaborating with doctors, Ayurveda experts, and patient support specialists to shape authentic stories. Having the freedom to innovate and experiment with Instagram-first strategies. Creating content that matters, not just to the brand but to families-to-be across the country. ? What Your Day Looks Like Script, ideate, and plan engaging content for Instagram (reels, carousels, stories). Build and execute monthly content calendars aligned with awareness days and fertility journeys. Collaborate with editors, designers, and healthcare experts to bring ideas to life. Track performance, learn from insights, and continuously scale what works. Spot and leverage Instagram trends to keep our content fresh and impactful. Infuse every piece with empathy, ensuring it resonates deeply with couples. ? Skills You'll Need A natural storyteller who can make complex topics relatable and emotional. Strong copywriting and scripting abilities for short-form video and social media. Deep understanding of Instagram formats and strategies. Experience leading or coordinating creative teams (video editors, designers, etc.). Comfort with metrics and insights to guide decisions. Sensitivity and empathy when creating content around personal journeys. (Bonus) Experience with healthcare, wellness, or lifestyle brands.
Job Title: Video Editor, Marketing Team Location: JP Nagar, Bangalore Type: Full Time Write to us at [HIDDEN TEXT] with your updated resume and attach your best reel or yt short to expedite the interview process. Are you a creative visionary with a knack for captivating visuals We're looking for a skilled Video Editor to join our team and help us take our social media presence to the next level. What You'll Do Very proficient in short-form content ?High on trendy cuts, and content ?Good understanding of Audio Visual effects and can deliver an informative piece ?Good with communication, and can cut podcast content into hooky reels. ?We currently have 270k followers on one page currently and, action plan to take it to the next million and another page we just started aiming for 100k Efficient in shooting and producing content along with our team Shoot, Produce, Edit. Utilize your expertise in video editing software (Adobe Premiere Pro) to edit and enhance video content, ensuring a polished and cohesive final product. Strategies content and edits in the same way Collaborate with our creative team to understand project objectives and transform raw footage into compelling narratives that resonate with our target audience. Adapt video content for various platforms(facebook, instagram, google ads) ensuring optimal viewing experiences on social media, websites, and other digital channels. Maintain high-quality standards for all video content, paying attention to details such as color grading, audio mixing, and overall visual aesthetics. Must Have Skills Expertise in Adobe Premiere Pro (advanced level) Basics of Adobe After Effects Able to use Figma Able to research trending styles of video editing and incorporate them internally coming up with new styles of presenting our videos on a regular basis. About The Company iMumz is dedicated to creating a healthier and smarter future generation by providing lifestyle guidance to pregnant couples and new parents. We cater to the health and well-being needs of pregnant mothers, offering a range of services including yoga, meditation, nutrition, baby bonding, and Garbh Sanskar. To date, approximately 12 lakh couples have received guidance through the iMumz app and our coaching services. Recognized by the Hon'ble Prime Minister of the country, acknowledged as one of the top 10 innovative apps in India by Google, and featured on Shark Tank, iMumz is at the forefront of revolutionising prenatal and postnatal care. Apply now to be a part of our mission to create a healthier future generation. visit www.imumz.com to learn more