Job
Description
FinBox: Where Fintech Meets Fun! Welcome to FinBox, the buzzing hive of tech innovation and creativity! Since our inception in 2017, FinBox has built some of the most advanced technologies in the financial services space that help lenders like Banks, NBFCs and large enterprises build and launch credit products within a matter of days, not months or years FinBox is a Series A funded company which is expanding globally with offices in India, Vietnam, Indonesia and Philippines, Our vision is to build the best-in-class infrastructure for lending products and help Banks & Financial Services companies across the world scale and launch credit programs that set a new standard in the era of digital finance So far, weve helped our customers disburse Billions of Dollars in credit across unsecured and secured credit including personal loans, working capital loans, business loans, mortgage and education loans FinBox solutions are already being used by over 100+ companies to deliver credit to over 5 million customers every month, Why Should You Be a FinBoxer Innovative Environment: At FinBox, we foster a culture of creativity and experimentation, encouraging our team to push the boundaries of what's possible in fintech, Impactful Work: Your contributions will directly impact the lives of millions, helping to provide fair and accessible credit to individuals and businesses alike, Growth Opportunities: We are a Series A funded startup and have ample opportunities for growth, professional development and career advancement, Collaborative Culture: Join a diverse and inclusive team of experts who are passionate about making a difference and supporting one another, Whos a Great FinBoxer At FinBox, were on the lookout for exceptional folks who are all about innovation and impact If youre excited to shake things up in the banking & financial services world, keep reading! Creative Thinkers: If your brain is always bubbling with out-of-the-box ideas and wild solutions, youre our kind of person We love disruptors who challenge the norm and bring fresh perspectives to the table, Customer Heroes: Our customers are our champions, and we need heroes who can understand their needs, deliver magical experiences, and go above and beyond to keep them happy, Team Players: We believe in the power of ?we ? If you thrive in a collaborative environment, value different viewpoints, and enjoy being part of a spirited, supportive team, youll fit right in, About The Role We're looking for a seasoned Implementation Manager to lead the end-to-end implementation of FinBoxs lending solutions with our partners ?from banks and NBFCs to fintech platforms and digital marketplaces This is a cross-functional, high-ownership role at the intersection of product, tech, and client success Youll be the primary point of contact for our partners during integration, ensuring customer success, stakeholder engagement, and smooth implementation of our embedded finance stack, What Youll Do Client Engagement and Stakeholder Management ?? Act as the primary technical and functional point of contact for partner integrations ?? Run solutioning workshops, perform demos, and manage communication with senior business stakeholders, ?? Translate business use-cases into robust scalable and configurable tech solutions ?? Negotiate trade-offs and timelines across client, internal, and third-party stakeholders Project & Program Management ?? Own project timelines, sprint plans, and delivery schedules ?? Manage multi-party implementation plans, ensuring all external and internal stakeholders are aligned ?? Collaborate with engineering managers, developers, and product owners to drive execution ?? Ensure resource alignment, remove blockers, and prioritizations ?? Maintain implementation health with clear reporting, status updates, and risk mitigation Solutioning ?? Deeply understand FinBoxs API offerings, data flows, and product capabilities ?? Work with partners on API documentation, environment setup, configurations, credentials, and sandbox testing ?? Write and review detailed configuration specs, including JQ, regex validations, and custom parameter mappings ?? Support teams in writing, validating, and maintaining integration specs and technical workflows ?? Troubleshoot issues during UAT, staging, and production phases, Cross-Functional Collaboration ?? Bridge the gap between product, engineering, customer success, and business teams, ?? Capture feedback from clients and feed it back into the product roadmap, ?? Identify and implement process improvements to shorten go-live timelines, What Were Looking For 5+ years of relevant experience in Implementation, Program/Project Management, or Solution Engineering Domain expertise in lending ? familiarity with lending journeys, partnership models, secured and unsecured lending, and compliance standards Strong technical foundation ? working knowledge of REST APIs, databases (SQL), Postman Comfort with writing detailed configuration documents, API specs, and product workflow diagrams Prior experience managing client-facing implementations with banks, NBFCs, or fintech partners Demonstrated ability to lead cross-functional teams, run Agile sprints, and own end-to-end delivery of a product/project Excellent communication and negotiation skills with the ability to handle trade-offs and multiple stakeholders High ownership mindset with a knack for structured problem-solving,
