Implementation Associate/Manager

Job Location- Bhubaneswar

Compensation- Negotiable

Required Experience- 2+ Years

ABOUT COMPANY: -

COMPANY INTRODUCTION

iServeU is a modern banking infrastructure provider in APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products.

iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities.

We process around 2500 transactions per second by levering distributed & auto scale technology like K8.

Our core platform combines of 1200+ micro services.

Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate.

Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad.

Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents.

Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation.

For more details visit:www.iserveu.in

Job Purpose

Roles & Responsibilities-

You support the Sales Team in pre-sales activities by explaining our Products to C-Levels (CPO, CTO, ...) and understand their requirements

You provide advice to our Partners on the different integration options and define the integration architecture for the partnership

By being a technical expert, you define for and with our partners how the iServeU API/SDK are integrated into their processes

You'll participate in contract negotiations to ensure both parties agree to reasonable terms when it comes to project deadlines and actual servicesprovided.

After a project begins but before implementation actually starts, you are responsible for assessing the client's exact needs and creating a plan to meetthose needs

You are expected to work closely with internal stakeholders like product managers, project managers etc in communicating implementation needs and are responsible for managing any conflicts that may arise during this phase.

Based on feedback provided by Partners you engage with internal Product Teams to further improve iServeU offerings

Requirements:

An engineering degree preferably in IT / Computer Science background with 2-7 years of relevant experience working as Implementation associate orBusiness Analyst role in Banking or Fintech industry.

Sound knowledge of APIs, analyzing technical documentation, understanding system architectures is needed

Good understanding about payments & banking products as well as the financial services industry is a big plus

Strong verbal and written communication skills with confidence to work with CXOs/Heads of big clients

Experience in working with databases (Cockroach DB / BigQuery, etc), logs, and technical processes is a plus.