Job
Description
As an Immigration Advisor, your role involves providing expert advice and assistance to clients regarding Immigration products and services. You will be responsible for staying updated on immigration rules and regulations of various countries, guiding clients through the immigration process, and ensuring compliance with relevant laws. Your specific responsibilities will include: - Counselling clients over the phone, via email, and in person about Immigration products and services. - Offering expert advice on visa options, eligibility criteria, and potential challenges. - Achieving individual and team revenue targets. - Collecting necessary documents from clients and ensuring their accuracy and completeness. - Staying informed about changes in immigration laws, policies, and procedures. - Addressing client inquiries, concerns, and providing updates throughout the immigration process. - Identifying and resolving challenges that may arise during the immigration process. - Maintaining accurate records of client interactions, immigration process, and outcomes. - Generating reports on immigration case statuses and compliance metrics. - Educating clients on immigration policies, procedures, and potential changes affecting their applications. - Fulfilling any other additional responsibilities as required. Key Internal Interfaces: - Branch Manager - Processing Team - L&D Team - HR Team Key External Interfaces: - Clients Key Selection Criteria: Qualification: - Bachelor's degree in any stream Experience: - Minimum of 2 years in the relevant area Social Media Skills: - Strong attention to detail - Excellent communication and interpersonal skills - Analytical and critical thinking abilities - Proficiency with CRM systems and other relevant software Language Skills: - Excellent written and oral communication skills in English and Regional language - Hindi language skills would be an added advantage Functional Skills: - Knowledge of immigration laws, policies, and procedures of various countries - Familiarity with job market trends and employer expectations in countries under portfolio As an Immigration Advisor, your role involves providing expert advice and assistance to clients regarding Immigration products and services. You will be responsible for staying updated on immigration rules and regulations of various countries, guiding clients through the immigration process, and ensuring compliance with relevant laws. Your specific responsibilities will include: - Counselling clients over the phone, via email, and in person about Immigration products and services. - Offering expert advice on visa options, eligibility criteria, and potential challenges. - Achieving individual and team revenue targets. - Collecting necessary documents from clients and ensuring their accuracy and completeness. - Staying informed about changes in immigration laws, policies, and procedures. - Addressing client inquiries, concerns, and providing updates throughout the immigration process. - Identifying and resolving challenges that may arise during the immigration process. - Maintaining accurate records of client interactions, immigration process, and outcomes. - Generating reports on immigration case statuses and compliance metrics. - Educating clients on immigration policies, procedures, and potential changes affecting their applications. - Fulfilling any other additional responsibilities as required. Key Internal Interfaces: - Branch Manager - Processing Team - L&D Team - HR Team Key External Interfaces: - Clients Key Selection Criteria: Qualification: - Bachelor's degree in any stream Experience: - Minimum of 2 years in the relevant area Social Media Skills: - Strong attention to detail - Excellent communication and interpersonal skills - Analytical and critical thinking abilities - Proficiency with CRM systems and other relevant software Language Skills: - Excellent written and oral communication skills in English and Regional language - Hindi language skills would be an added advantage Functional Skills: - Knowledge of immigration laws, policies, and procedures of various countries - Familiarity with job market trends and employer expectations in countries under portfolio
