Posted:1 month ago|
Platform:
Work from Office
Full Time
Good Communication skills.
Should hold an experience for CS, Voice, email & chat, Escalation and Blended process.
Should be aware about the KRA's and KPI's of QTL.
Experience of handling a team of under them.
Experience of an e-commerce process will be an added advantage.
BPO experience is mandate.
Overall, 3 years of experience 1 Year in process trainer.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently with minimal supervision while prioritizing multiple projects simultaneously.
Globiva
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