Imaging Support Engineer ( AV Engineer)

We are looking for a driven problem solver possessing a strong appreciation for team building and communication.
The Imaging Support Engineer will provide technical help, support, and coordinate the operation of the review suites. The role is based in the Mumbai office, supporting the busy VFX suite infrastructure. The successful candidate will be working with global counterparts based in London and Montreal and will need to be highly organised with great communication skills and a can-do attitude.We are ideally looking for someone with an interest in technology and visual effects. This Imaging Engineer position is a demanding but rewarding role with lots of room for growth and development.

Responsibilities include:
Ensure that Framestore presentation and delivery of digital imagery is consistent across all formats, viewing environments, and geographies.Liaising and communicating with external service providersDocumenting and escalating imaging and systems issues to the wider teamImaging of suite-based devices and other workstationsCalibration of TVs and Projectors using established and well documented procedures.Debugging of suite-based issues to identify the root cause and provide technical summariesMaintenance of imaging equipment documentation accounting for any changesTechnical feedback and refinement of documentationMaintenance of on-site spares for the smooth operation of devices under the remitPerformance of daily and pre sessions technical checks where required

Essential Skills
Experience in audio-visual or broadcast technologyExperience with SDI/HDMI infrastructure and routingTechnical fault finding and diagnostic experience of AV equipment.Ability to document and communicate technical informationAbility to read, understand, and follow technical documentationSystems Administration experience

Desired skills
Technical familiarity with AVID Media composer, Eizo monitors, Crestron, ExtronExperience in setup, calibration, operation, and maintenance of digital projectorsFunctional knowledge of Digital cinema colour spaces (DCI, P3, XYZ)General understanding of VFX colour pipelinesLinux and Windows platform supportExperience basic storage administrationExperience with Jira, and Confluence toolsExperience with Teradici PCoIP technologyFamiliarity with basic network concepts, tools, and debugging