II Analyst - Cash App II

Role Overview: As a Cash Applicator at WNS, you will be responsible for understanding and applying the principles related to the order to cash process. You will handle tasks such as Cash Application, Account Reconciliation, Dispute Management, Dr and Cr clarity, and basic accounting knowledge. SAP knowledge is preferred for this role. Key Responsibilities: - Independently handle tasks allocated such as Collections and Cash Application as per specific client processes, ensuring compliance in terms of Turnaround Time (TAT) and accuracy. - Perform Cash Application, Account Reconciliation, Dispute Management, and Voice Calling (if required). - Maintain a customer-oriented approach by understanding client expectations, striving to improve performance on Service Level Agreements (SLAs) and deliverables, and effectively communicating any issues raised with proposed solutions. - Demonstrate accountability by understanding expectations, measuring performance, and delivering upon them. - Collaborate with team members and work towards common organizational goals, resolving conflicts, displaying a collaborative spirit, and embracing change management. - Utilize analytical thinking and problem-solving skills to identify and address anomalies, errors, and root causes of issues, proposing and supporting the implementation of process improvements. - Demonstrate effective communication skills by actively participating in team meetings, articulating thoughts clearly, listening attentively, and showcasing verbal and written communication skills. Qualifications: - B.Com degree is required for this role.,