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Ienergizer is hiring customer service officers For Gurgaon - 32K CTC

Ienergizer is hiring customer service officers For Gurgaon - 32K CTC

Ienergizer

2 - 7 years

2 - 4 Lacs

New Delhi Gurugram

Posted:6 months ago| Platform:

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Skills Required

Inbound Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Inbound Customer Service Job Responsibilities Interact with clients through telephonic conversation. Offer clients information about products or services, account cancellations or renewals, opening new accounts. Obtain complaint details. Record inquiries, transactions, interactions, complaints, and comments of clients and taking action accordingly. Resolve complaints related to customer. Review terms and policies to ensure that they meet regulations and resolve issues. Obtain and evaluate information to determine the legitimacy of complaints. Identify the potential causes behind complaints. Navigates through various systems and websites. Inbound Customer Service Job Requirements Under Graduate / Graduate / Post Graduate Expert in offering customer support. Tech-savvy and proficient with applications like Microsoft Office. Ability to collect, organize, and interpret data. Strong written and verbal communication skills. Exceptional problem-solving skills. Ability to negotiate with others. Patience in handling difficult and angry customer calls. 5 days work, Morning shifts Walkin for Interviews at Ienergizer Plot 512-513, Udyog Vihar Phase 3, Sector 19, Gurgaon Contact Manish HR Ienergizer:- 9650930213

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Ienergizer is hiring customer service officers For Gurgaon - 32K CTC