Job Requirements Role/Job Title: Relationship Manager-Tractor Loan Function/ Department: Rural Banking Job Purpose The role entails providing financial solutions to meet the requirements of the Tractor Loan customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for acquisition of Dealership business clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities Responsible for acquiring new customers for Tractor Loans with a detail understanding of Credit assessment, providing end to end solutions to clients. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates and various product offerings. Empanelment of new Dealers, DSA and DST in the market. Generate new sales leads for Dealership business customers through referrals from existing clients, promotional activities. Conduct policy training for internal team members. Proactively resolve customer queries. Aggregate knowledge of competitor products, best practices in the market. Responsible for tracking channels and team for quality sourcing and healthy portfolio. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualize promotions and marketing initiatives. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 2 to 5 years of relevant branch banking experience. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Job Title – Associate Relationship Officer Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 0-1 years of relevant branch banking experience, fresher’s can apply. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Home loan Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Role/Job Title – Regional Manager- RCU Function/ Department – Risk Job Purpose The role holder has the responsibility of managing the Risk Control activities covering all products across the Retail platform within the region. The role holder is expected to undertake evaluation of business processes on the basis of random sampling of loan proposals on pre-defined parameters, document and report the findings together with process enhancements to management. It will include analysis of critical MIS reports for identification of uneven trends, undertake fraud investigations and implement fraud control measures to minimize losses. Roles & Responsibilities Managing entire RCU activities for the assigned region Undertake risk control, Fraud Control(FCU/RCU),Investigations & Field Verifications activities in the allocated area Pre-disbursement sample verification for checking authenticity of documents Post-disbursement sample checking through borrower visits Regularly monitoring RCU agencies Co-ordinate with the location teams for any FCU related issues like fraud rackets, internal frauds, investigation of linked locations Ensuring that the risk of various processes being outsourced to DSAs & CPAs is mitigated Maintaining and sharing of MIS at approved intervals Ensure sanctity of Data reported Ensure audit of assigned business for verifying process compliance Implement projects in core risk infrastructure, tools, systems and data Ongoing research and keeping abreast with the latest fraud trends and providing updates to various departments within the Bank Manage fraud surveillance mechanism on banking transactions Co-ordinate with branches and other business departments and support units on investigations and to implement the anti-fraud or corrective measures Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity Attract & retain best-in class talent to meet Bank's rapid growth targets Educational Qualifications Graduate – Any Post Graduate – MBA Finance Experience: Minimum 10 years of relevant experience Show more Show less

Job Requirements Role/ Job Title: Active Directory - Admin Function/ Department: Information Technology. IDFC FIRST Bank is seeking a highly skilled and motivated Active Directory - Admin to join our growing team in Navi Mumbai, Maharashtra, India. As a leading bank in the New Age category, we are committed to providing innovative and secure solutions to our customers. The Active Directory - Admin will play a crucial role in maintaining and securing our IT infrastructure, specifically in the area of Active Directory. Key Responsibilities User and Group Management: Create, modify, and delete user accounts and groups, ensuring adherence to security policies and permissions structures. Group Policy Management: Configure and manage Group Policy Objects (GPOs) to enforce security settings and software deployment across the network. Active Directory Services: Implement and maintain Active Directory Domain Services (AD DS), including domain controllers, to ensure network resource availability and security. Monitoring and Troubleshooting: Monitor Active Directory performance, system health, and security logs to identify and resolve issues, ensuring high availability and reliability. Backup and Disaster Recovery: Execute Active Directory backup and disaster recovery plans, including regular testing and updating of recovery procedures to minimize downtime in case of system failures. Integration and Support: Coordinate with network and system administrators to integrate Active Directory with other systems like email, DNS, and DHCP, ensuring seamless user experience and system interoperability. Documentation and Compliance: Develop and maintain documentation related to Active Directory architecture, settings, and procedures, including detailed change logs and system configurations for audit compliance and knowledge transfer. Mandatory Skills Group Policy Management: Proficiency in configuring and managing settings for users and computers within an organization’s network, enforcing security policies, and automating software deployments. PowerShell Scripting: Automating user account management and bulk updates to Active Directory objects, reducing manual workload and potential for errors. Directory Synchronization: Ensuring consistent data across on-premises Active Directory environments and cloud-based directories by synchronizing user accounts, passwords, and group memberships. Security and Compliance: Implementing and managing Active Directory security policies, ensuring adherence to organizational standards and regulatory requirements. Troubleshooting and Problem-Solving: Identifying and resolving issues related to Active Directory services, ensuring minimal disruption to business operations. Education Qualification Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA) Experience: 8–10 years of experience in Active Directory administration, with a strong understanding of Windows Server environments. Show more Show less

Job Requirements Job Requirements Role / Job Title: Elite Banker-First Wealth Function/Department: Retail Liabilities Job Purpose VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. NR VRM to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key onboarding steps for products cross-sell. Roles & Responsibilities Responsible for deepening customer relationships to increase customer relationship value. Acquisition of NR accounts and generating referrals from existing customers Ensuring remittances in all managed & sourced accounts Responsible for driving quality engagements over call with customers by following industry best practices. Responsible for increasing adoption of digital platforms like mobile banking and drive initial login on Optimus app. Value builds up and increases in 'Product Holding Per Customer' within mapped portfolio. Responsible for cross-selling of pre-approved products such as Credit Card and other offers to increase products per customer. Ensure all customer profiling for mapped customers and present them with suitable banking products as per their need and requirement. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Ensure strict adherence to the bank policies and compliance. Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program. Secondary Responsibilities Assist audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to all clients to become their primary banker. Education Qualification Graduation: Any Graduate Post Graduation: Any Post Graduate Experience: 2-5 years of relevant experience in Banking or allied Business. Show more Show less

Job Requirements Role/ Job Title: Security Engineer - EDR Function/ Department: Information Technology. Job Purpose IDFC FIRST Bank is seeking a highly skilled and experienced Security Engineer - EDR to join our growing team. As a Security Engineer, you will be responsible for implementing and maintaining our Endpoint Detection and Response (EDR) systems to ensure the security of our organization's IT infrastructure. Key Responsibilities Solid understanding of threat detection, MITRE ATT&CK framework, and endpoint forensics. Strong knowledge of Windows, macOS, and Linux endpoint security Manage and optimize EDR solutions such as CrowdStrike, SentinelOne, Microsoft Defender for Endpoint, etc. SentinelOne preferred. Investigate and respond to endpoint security incidents using threat intelligence and behavioral analytics. Develop and tune EDR rules, detection signatures, and automated response playbooks. Collaborate with SOC teams, threat hunters, and IT teams to contain and remediate incidents. Conduct root cause analysis and document security events and findings. Provide recommendations to improve endpoint protection policies and procedures. Maintain dashboards, reports, and documentation for ongoing monitoring and compliance. Assist in security assessments and audits related to endpoint security posture. Stay up-to-date with the latest threat landscape and EDR advancements. Mandatory Skills Endpoint detection and response (EDR) - SentinelOne CrowdstrikeMicrosoft Virtual Desktop technology (VDI) - Citrix vdi, Microsoft Wvd Networking (Cisco, Juniper) – Good experience Security Perimeter (Checkpoint, Fortigate, PaloAlto, Proxy)- good experience Security endpoint (AV,EDR,DLP)—Basic experience MDM Solution (Jamf,Intune,other MDM) – Basic experience Education Qualification Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA) Experience: 5-10 years of relevant experience. Show more Show less

Job Requirements Job Title – Credit Manager Business Unit – Credit Job Purpose The role bearer has the responsibility to manage a team as well as coordinate with sales team to achieve target of the area assigned. The role bearer will be in direct contact with the consumers in order to establish their credit, worthiness, ensuring completion of verifications and adhering to the guidelines set as per the company credit policy. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies & procedure to honor the agreed SLAs and manage area business volumes Supervise a team of credit underwriters and provide guidelines Conduct personal discussion with customers to establish credit worthiness Control and contain front-end delinquencies by calling up customer on first presentation Making sure completion of credit/KYC documents and verification- telephonic, field & collateral visits Coordinate with sales to achieve targets and ensure SLAs are met Ensuring credit policy adherence to the accepted standards Educational Qualifications Graduate – Any graduate Experience: 2-5 years of experience in credit. Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of DSTs to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First Equally Monthly Installment /FPD and minimizing fresh flow in Bucket X. PSL(Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Educational Qualifications Graduation: Any Graduate Experience: 0 to 2 years of experience in Gold loan sales. Show more Show less

Job Requirements Job Title – Collection Manager Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: Minimum of 4 or more years of experience in Collections. Show more Show less

Job Requirements Job Requirements Role/Job Title : Vigilance Associate Function : Vigilance Job Purpose Vigilance Associate shall be responsible for managing and maintaining effective communication/liaison with Law Enforcement Authorities and external counsels within defined turnaround time. Responsibilities Roles & Responsibilities: To manage and maintain effective communication/liaison with Law Enforcement Authorities and external counsels within defined turnaround time. To deal effectively with different internal stakeholders of the Bank. Maintain, Analyze and Presentation of MIS. Follow-up internally and externally to assure complete accurate event of files & complaint details. Maintain focus on the workflow management and meet /exceed expectations on delivering within TAT. Vendor management. Training and Awareness of related activities. Identification & investigation of fraud, misconduct/corruption & other such malpractices related to employee. Conducting surprise checks & inspections. Educational Qualifications Graduation: Bachelor’s in engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Experience: 5-10 years of total experience. Show more Show less

Job Requirements Job Requirements Job Title: Relationship Manager-Business Banking Function: Business Banking Job Purpose The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents Educational Qualifications Graduation: Any Discipline Professional Qualification: Preferred Chartered Accountant (CA). Experience: 5-10 years of relevant branch banking experience Show more Show less

Job Requirements Job Requirements Role/ Job Title: Regional Lead- Elite Banker Function/ Department: Retail Banking (Smart Banker) Job Purpose Regional Lead - Elite Banker Channel will be driving Elite Banker in the region to meet their objectives. He/she will be responsible for leading the RM agenda in the region and ensure following Engagement across products - Liabilities, On-boarding parameters, Retail Assets, Credit Cards, Wealth Business, CA Business & driving thrust on Cross-Sell. The team to ensure deepening of existing HNI relationships and acquiring NTB HNIs. The incumbent must possess strong knowledge of banking and investment products and solutions.z Roles & Responsibilities Responsible for quality recruitment, training, developing the knowledge and capability of Elite Banker in the Zone and provide guidance, anytime feedback and mentorship to individuals for enablement of achievement of the defined goals. Ensuring the Elite Banker Team maintains productivity, achieve goal sheet objectives and revenue targets. Also, incumbent is Responsible for monitoring quality of engagement, sales and processes for the Elite Banker in the region. Ideation, Preparation, and adoption of robust quality management framework as per the industry best practices. Ensuring engagement across Liabilities, Retail Assets, ON-Boarding parameters, Wealth business, CA Business and Credit Cards Business in the region. Responsible to initiate thrust on Cross Sell. Ensuring Elite Banker are earning incentives across assigned geographies. Driving execution of the triggers, campaign and programs designed and released by the Channel Management & Product Teams. Managing cost to income ratio within stipulated guidelines and increase profitability. Incumbent is responsible to ensure that Elite Banker provide best customer service to their portfolio customers and ensure all processes are followed as laid down within the bank’s audit and compliance framework. Envisage data driven sales plans for existing liability product customers of the zone to improve portfolio quality and account usage. Ensure all sales activity is recorded as per the organizational process and all sales and service processes are adhered to by self and zonal team. Managerial & Leadership Responsibilities Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Attract and retain best-in-class talent for Elite Banker in the zone, attrition control. Monitor and achieve key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Champion the use of data analytics to power up marketing propositions for liability customers. Education Qualification: Any graduate/ post-graduate. Experience: 10+ Years of relevant experience. Show more Show less

Job Requirements Job Description: Branch Manager-Rural at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. With a strong presence in both urban and rural areas, we are dedicated to empowering individuals and businesses to achieve their financial goals. Job Title: Branch Manager-Rural Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Rural Banking > Liabilities > Branch Management > Branch Sales Location: Gudur, Andhra Pradesh 524101, India Additional Parameters We are looking for a highly motivated and experienced Branch Manager-Rural to join our team at IDFC FIRST Bank. As the Branch Manager, you will be responsible for managing the overall operations and performance of our rural branch in Gudur, Andhra Pradesh. Key Responsibilities Develop and implement strategies to achieve branch targets and goals, with a focus on increasing customer acquisition and retention Lead and manage a team of branch staff, providing guidance, training, and support to ensure high levels of productivity and customer satisfaction Monitor and analyze branch performance, identify areas for improvement, and take necessary actions to drive business growth Build and maintain strong relationships with customers, understanding their financial needs and providing appropriate solutions Ensure compliance with all banking regulations and policies, and maintain a high level of integrity in all branch operations Collaborate with other departments and teams within the bank to drive cross-selling and upselling opportunities Stay updated on market trends and competition, and provide insights and recommendations to senior management Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role Strong knowledge of rural banking and liabilities products Excellent leadership, communication, and interpersonal skills Proven track record of achieving targets and driving business growth Sound understanding of banking regulations and compliance requirements Ability to work in a fast-paced and dynamic environment If you are a dynamic and results-driven individual with a passion for rural banking, we would love to hear from you. Join us at IDFC FIRST Bank and be a part of our mission to make banking accessible and inclusive for all. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less