Key Responsibilities: Lead for audit department’s data enablement and assigned automation projects. Actively work with latest technologies and leading practices specific to analytics, data visualization, AI/ML, and RPA to drive strategic benefits in the area of audit quality, efficiency and value creation. Responsible for leading audit related data extractions, enablement, analytics and data visualisations/dashboarding efforts using creative and innovative solutions to provide insights and analysis throughout the audit process Work with large data sets, understand common data quality issues/ cleansing techniques and work with data to discover trends, patterns. Liasoning with internal business auditors, auditee teams, DWH IT teams and external vendors on an on-going basis for extending support to existing & future automation projects and seek timely solutions. Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support. Identify the gaps in projects post GO LIVE & gather feedback from user groups for suggesting improvements as needed, conduct appropriate user training/contact programs to ensure that high level of system adoption. Required - Minimum 4 to 5 years relevant data analytics experience, EDW concepts, good understanding of data mining and programming languages such as python, oracle sql Hands on experience working with visualization tools power BI, SAP BO Should have a good understanding of software development life cycle. Prior experience in business requirement gathering, UAT etc. Having good academic record and certifications on data analytics/ data science from a reputed university Background knowledge of financial sector at large required, additionally banking knowledge preferred Excellent communication and inter-personal skills are a must to deal with various cross-functional teams and external vendors Engineering degree + MBA preferred Show more Show less
Key Responsibilities Build and manage strong relationships with bank customers to promote insurance products (life, health, general insurance, etc.) Achieve assigned sales targets for insurance products through direct selling and cross-selling to bank customers Identify customer needs and provide appropriate insurance solutions aligned with their financial goals Conduct regular customer meetings and presentations to explain product benefits and address queries Coordinate with internal bank staff and insurance partners to ensure seamless service delivery Maintain up-to-date knowledge of all insurance products, market trends, and competitor offerings Assist in completing application forms and documentation, ensuring compliance with regulatory and bank guidelines Follow up on leads provided by the bank and generate new leads through referrals Provide after-sales support to ensure customer satisfaction and policy servicing
As a Node JS Developer at IBST LABS, you will be responsible for designing, developing, and maintaining Node JS applications. The role offers a full-time hybrid work arrangement, with the flexibility to work from home while being based in Pune. Your main tasks will include working on problem-solving and development tasks through knowledge sharing. You will be expected to have a strong proficiency in Node JS, JavaScript, and Express. Experience with RESTful APIs and microservices architecture is essential for this role. Additionally, knowledge of database technologies such as MongoDB or MySQL is required. The ideal candidate should have experience in integrating multiple data sources and databases into one system. You should be able to work effectively in a hybrid environment and collaborate with remote team members. Problem-solving skills and a proactive approach to development tasks are highly valued in this position. To qualify for this role, you should have a Bachelor's degree in Computer Science, Engineering, or a related field. IBST LABS is committed to nurturing top talent globally and contributing to individual and organizational growth. Join us in our mission to drive innovation in recruitment methodologies and provide premier services worldwide.,
Company Description IBST is dedicated to extensive research and continuous innovation in recruitment methodologies. We strive to broaden our horizons and provide premier services worldwide. IBST LABS serves as a catalyst in imparting a wide range of knowledge to aspirants, enabling them to solve problems and contribute to personal development. We are committed to discovering the best global talent and fostering individual growth and organizational sustainability. Role Description This is a full-time on-site role for a Relationship Officer located in Kochi. The Relationship Officer will be responsible for managing business relationships, providing excellent customer service, ensuring communication with clients, handling finance-related tasks, and meeting sales targets. The role also includes regular client meetings, understanding client needs, and ensuring satisfaction. Qualifications Proficiency in Business Relationship Management, Customer Service, and Communication Understanding of Finance and related processes Experience and skills in Sales and achieving targets Strong interpersonal and negotiation skills Bachelor's degree in Business Administration, Finance, or related field Experience in the recruitment or human resources industry is a plus
As a Quality Analyst - Team Lead at IBST LABS in Mumbai, your role will involve leading quality analysis processes, facilitating team communication, managing financial aspects, conducting research, and leveraging analytical skills to optimize operational efficiency. Key Responsibilities: - Minimum 1 year of experience as a TL (on paper) - Proficient in International Voice Process - Skilled in people management and Excel - Experience in managing attrition, shrinkage, CSAT, AHT, NPS & more - Strong communication, leadership, and adaptability skills - Lead and motivate your team to achieve operational KPIs - Drive process enhancements and ensure client satisfaction - Monitor performance, offer feedback, and ensure adherence - Maintain schedule adherence, login hours, and quality scores Qualifications Required: - Graduate - Immediate joiners or up to 30 days notice period In this role, you will work in a 24x7 rotational shift window with any 2 days off per week. Join IBST LABS to contribute your expertise and leadership skills to drive quality excellence and team success.,