Engineer should provide onsite support for Desktop. Laptop, Server, Storage and networking products like Switches, router, firewall etc. Job Type: Full-time Pay: ₹8,546.27 - ₹28,193.67 per month Benefits: Leave encashment Schedule: Day shift Willingness to travel: 25% (Preferred) Work Location: In person
Engineer should provide onsite support for Desktop. Laptop, Server, Storage and networking products like Switches, router, firewall etc. Job Type: Full-time Pay: ₹8,086.00 - ₹13,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: total work: 1 year (Required) Work Location: In person
Engineer should provide onsite support for Desktop. Laptop, Server, Storage and networking products like Switches, router, firewall etc. Job Type: Full-time Pay: ₹8,546.27 - ₹28,193.67 per month Benefits: Leave encashment Willingness to travel: 25% (Preferred) Work Location: In person
Engineer should provide onsite support for Desktop. Laptop, Server, Storage and networking products like Switches, router, firewall etc. Job Type: Full-time Pay: ₹8,086.00 - ₹13,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: total work: 1 year (Required) Work Location: In person
As an Engineer in this role, you will be responsible for providing onsite support for a variety of technology products including Desktops, Laptops, Servers, Storage, and networking devices such as Switches, Routers, Firewalls, and more. Your primary focus will be to ensure the smooth functioning and maintenance of these systems to meet the operational needs of the organization. This is a Full-time position with benefits including leave encashment. The work schedule is during the Day shift. The job location is in Thiruvananthapuram, Kerala - 695003. Therefore, you should be able to reliably commute to this location or be willing to relocate before starting work. The ideal candidate for this position would have a Diploma in a relevant field, although this is preferred and not mandatory. Additionally, having a total work experience of 1 year is also preferred. Your responsibilities will require you to work in person at the designated work location, providing hands-on support for the mentioned technology products. If you are passionate about technology and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity to contribute to our team and organization effectively.,
Company Description IBIZ TECHNOLOGY is a leading hardware and networking solutions company known for providing top-tier computer repair services. We integrate cutting-edge technologies from global leaders to cater to networking and communication infrastructure needs. Our success is driven by our industry-certified design and implementation team, our ability to turn customer requirements into actions, and our highly professional staff, which has resulted in a growing list of satisfied customers. Role Description This is a full-time on-site role for a Customer Support Coordinator located in Kochi. The Customer Support Coordinator will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include providing customer service, offering support through various channels, assisting customers with technical problems, and maintaining documentation of customer interactions. The role also involves analyzing customer feedback to improve services and ensure high customer satisfaction. Qualifications Customer Service and Customer Support skills Excellent Communication skills both written and verbal Strong Analytical Skills to understand and solve customer issues Ability to ensure high levels of Customer Satisfaction Proactive and able to work independently Experience in technical support or IT customer service is a plus Bachelor's degree in a related field is preferred
You will be joining IBIZ TECHNOLOGY, a prominent hardware and networking solutions company renowned for its top-notch computer repair services. We specialize in integrating state-of-the-art technologies from global leaders to meet the networking and communication infrastructure requirements of our clients. Our success stems from the expertise of our industry-certified design and implementation team, our proactive approach in translating customer needs into solutions, and our highly professional staff, which has led to a growing base of contented customers. As a Customer Support Coordinator based in Kochi, you will play a crucial role in addressing customer inquiries, resolving issues, and ensuring utmost customer satisfaction. Your responsibilities will include delivering exceptional customer service, providing support through various communication channels, assisting customers with technical challenges, and maintaining detailed records of customer interactions. Furthermore, you will be expected to analyze customer feedback to enhance our services and uphold high levels of customer contentment. To excel in this role, you should possess strong customer service and support capabilities, excellent written and verbal communication skills, and a sharp analytical mindset to grasp and address customer concerns effectively. Your proactive nature, coupled with the ability to work autonomously, will be key to ensuring optimal customer satisfaction. While prior experience in technical support or IT customer service is advantageous, a Bachelor's degree in a related field would be preferred for this position.,