16 Iata Certification Jobs

As a Business Operations professional in the travel industry, you will be responsible for various tasks to ensure smooth operations and customer satisfaction. Your main responsibilities will include: - Handling inbound and outbound calls from guests, assisting them with their queries within the defined Turnaround Time (TAT). - Responding to guest emails and feedback promptly within agreed TATs. - Clearing backend cases, processing failure requests, and maintaining relationships with frequent bookers and travel coordinator teams. - Adhering to set Service Level Agreements (SLAs) at all times and escalating calls when necessary. - Sorting day-to-day queries, facilitating ticket cancellations, ...

Are you a travel operations expert who thrives in a fast-paced environment and loves delivering seamless travel experiences This is your chance to join a dynamic team and lead corporate travel operations with precision, professionalism, and a customer-first approach. **Key Responsibilities:** - Manage corporate ticketing using GDS (Galileo/Amadeus) - Oversee visa processing with attention to detail and timelines - Build and maintain strong relationships with corporate clients and vendors - Identify upselling opportunities and contribute to revenue growth - Analyze travel data for cost optimization - Lead and mentor the travel operations team **Qualification Required:** - GDS proficiency (Gal...

As a Quality Assurance Specialist at WNS (Holdings) Limited, you will play a crucial role in ensuring the quality and efficiency of our Global Travel Management processes. Your responsibilities will include: - GDS Sabre & Amadeus knowledge - Possession of IATA Certification or Diploma in travel preferred - Previous experience working with or for a Global Travel Management company (TMC) - Background in Quality Domain would be advantageous - Understanding of complex ticketing logics - Experience in managing TMC Back end processes including Air, Hotel, and Queue Management - Good verbal and written communication skills - Adherence to discipline, punctuality, and protocol - Flexibility to work i...

As a Product Support Associate at our company, your role will involve supporting Travelclub customers in booking Flights, Hotels, and other ground services. With 2-4 years of experience, you will utilize your strong analytical and problem-solving skills to provide excellent customer service by resolving complicated queries and issues. Effective communication in English is a key requirement for this position. Key Responsibilities: - Diagnose and resolve basic technical or functional issues for customers - Handle calls, emails, and chats from customers, providing timely solutions to their queries - Take ownership of all customer issues and requests - Ensure timely resolution of customer concer...

As an Airline Reservation Executive at Kerala Travels in Trivandrum, your role involves managing flight bookings and reservations for passengers. This includes assisting customers with booking flights, making changes to existing bookings, and addressing any queries they may have. You will need to have a good understanding of flight schedules, fares, and regulations, along with proficiency in using reservation systems such as Galileo to ensure efficient booking management. Additionally, you may be required to handle customer complaints and assist with airport check-in procedures to ensure a seamless travel experience for passengers. Key Responsibilities: - Respond to customer enquiries prompt...

As an experienced Front Desk Officer located in Padivattom, Ernakulam, you will be responsible for managing front office operations, including guest reception, visitor management, and phone/email handling. Your key responsibilities will include: - Handling domestic and international flight bookings and travel arrangements for officials - Coordinating with airlines, travel agents, and portals for efficient ticketing and itinerary management - Providing courteous and professional customer service at the front desk - Supporting administrative tasks - Assisting other departments when needed To excel in this role, you should have: - Prior experience in ticket booking for higher officials, with GD...

You should possess an IATA Certification as it is a mandatory requirement for this role. A strong understanding of Geography is essential to excel in this position. Proficiency in the English language is necessary to effectively communicate with clients located in North America. You must be prepared to work in a 24x7 environment. The job involves working in rotational shifts to provide support to US clients. The location of the job is in Andheri East. If you meet the specified qualifications and are interested in this opportunity, please submit your CV to hr@jrtechnologies.in.,

As a Travel Coordinator at ITILITE, you will play a crucial role in managing bookings for flights, hotels, buses, and trains according to customer requirements. Your responsibilities will include understanding customer needs, identifying cost-effective travel options, confirming itinerary availability, and finalizing end-to-end bookings. It is essential to ensure that all bookings comply with corporate travel policies and maintain accurate records of transactions. In addition, you will be responsible for achieving performance goals such as SLA compliance, TAT, quality, AHT, FCR %, escalations %, and cost efficiency. You will provide customer support for travel-related queries through calls, ...

You will be joining our dynamic team at Airoza Travels as a detail-oriented and customer-focused Junior Reservation Executive Travel Consultant/Air Ticketing. This is an excellent opportunity for individuals who are passionate about the travel industry and dedicated to delivering exceptional service. Your key responsibilities will include handling booking and reservations for both domestic and international travel, assisting clients with itinerary planning, pricing, and queries, coordinating with vendors and suppliers to ensure accurate confirmations, maintaining booking records, preparing reports as needed, providing post-booking support for changes, cancellations, and rescheduling, as well...

Job description We are seeking a highly skilled and IATA-certified Senior Associate for our Travel Desk. The ideal candidate will be responsible for managing travel arrangements for employees, including booking flights, accommodation, ground transportation, and other travel-related services. The Senior Associate will ensure compliance with company policies while providing efficient and timely support for all travel-related requests. Role & responsibilities Travel Arrangements: Manage end-to-end travel arrangements for employees, including flight bookings, hotel reservations, transportation, and visa assistance as needed. Vendor Management: Liaise with airlines, hotels, and travel agencies to...

As a Travel Manager at our organization, you will be responsible for managing the in-house Travel Desk efficiently and effectively. Your primary role will involve coordinating and organizing travel arrangements for a diverse range of individuals, including employees, guests, customers, and VIPs. You will handle various aspects of travel planning, such as ticketing, visa processing, accommodation bookings, travel insurance, and itinerary customization for different age groups. Your key responsibilities will include planning and managing end-to-end travel arrangements for both business and personal purposes, handling visa documentation and processing for multiple countries, booking suitable ac...

Job Description: You will be joining itravel, a Go Lite IATA travel agency in Kolkata that has been in operation since 2011. As a Ticket Sales Manager, your primary responsibility will be to oversee ticket sales, deliver exceptional customer service, manage sales activities efficiently, and ensure effective sales management on a daily basis. This is a full-time on-site role based in Kolkata. To excel in this role, you should possess a keen knowledge of the CRS system and expertise in booking through all airlines" portals. Strong customer service and communication skills are essential, along with previous experience in domestic ticket reservations. The ability to meet deadlines, strong interp...

As a CX Agent, you will be responsible for managing B2B (Agency or Corporate) clients, demonstrating excellent teamwork and communication skills. You will need to exhibit effective Telephone and Email etiquettes, while being a quick learner in understanding product functionality and troubleshooting techniques. Proficiency in Travel Technology including computer reservations systems (CRS), GDS systems like Amadeus and Galileo is essential. Fluency in English and Hindi is required, and knowledge of additional languages is an advantage. Your exemplary customer service skills will be crucial in presenting, persuading, and communicating effectively with clients. Knowledge about Visa, Train/Bus, C...

As an Air Ticketing Executive, you will be an integral part of our team, responsible for managing airline ticket reservations, issuance, and providing exceptional customer service. This entry-level opportunity is perfect for those passionate about aviation and looking to establish a rewarding career in the travel and tourism industry. Your main responsibilities will include processing airline bookings accurately and efficiently through various GDS platforms such as Amadeus, Sabre, and Galileo. You will be in charge of issuing and reissuing airline tickets, handling cancellations, and processing refunds while ensuring compliance with airline policies. Additionally, you will be expected to off...

As a Travel Consultant at Adhiran Tourism Corporation, your role is to assist clients in planning and booking their dream vacations. By understanding their preferences, requirements, and budget, you will provide personalized travel recommendations and ensure exceptional customer service throughout their journey. Your responsibilities include designing customized itineraries, researching and recommending travel options, managing bookings, resolving customer inquiries, and building strong client relationships to encourage repeat business and referrals. It is essential to stay informed about industry trends, new destinations, and travel technologies, while meeting sales targets and contributing...

We're looking for Business analyst with Airline Domain Experience. It's a Outside India project Locations: Kochi, Chennai, Mumbai 7+ experience as BA or implementation engineer with a track record of delivering complex enterprise products and projects 4+ year experience working on GDS or PSS system as BA or Implementation Engineer 2+ year experience in onboarding NDC partners for an Airline Well versed with IATA NDC schemas Well versed with Postman or related tools Track record of performing complex functional testing for airline or travel agency systems Well versed with Jira Experience working in SAFE framework is a plus Experience with eliciting , analyzing, and documenting complex functio...