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GEETHA TECHNOLOGY SOLUTIONS PRIVATE LIMITED logo
Commerce Back End Developer GEETHA TECHNOLOGY SOLUTIONS PRIVATE LIMITED

4.0 - 7.0 years

14 - 20 Lacs

pune

Work from Office

Key Responsibilities Act as the primary point of contact for L2 support for SAP Hybris and related systems. Investigate and resolve incidents escalated from L1 support, ensuring minimal business disruption. Analyze application logs, monitor system performance, and carry out root cause analysis for recurring issues. Provide timely resolution for storefront-related issues, including Cart, Checkout, Search, and Promotions. Monitor and troubleshoot integrations with third-party systems, such as payment gateways, OMS, etc. Collaborate with L3/development teams for deep-dive technical analysis and resolution of code-level issues. Ensure timely ticket handling in ITSM systems (ServiceNow, JIRA) whi...

Posted 1 month ago

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