Job Description - BMS Operator Qualification BE/B. Tech in Instrumentation/Electronics/Telecommunication/ Computers Key Responsibilities Operations Excellence To manage DC facilities at a location/region and maintain 100% uptime. Risk management and mitigation, corrective and preventative maintenance of critical BMS / FAS / Fire Suppression infrastructure ensuring infrastructure is Up and Running 24x7. Infrastructure related state of art tech / practices that creates competitive differentiators. BMS related Asset and inventory management, security incident management. Create and maintain metrics on all aspects of our operation site and utilizing those metrics to drive positive changes. Establish performance benchmarks, conduct analysis, and identify improvement areas and respond to contingency situations. Assisting in implementing service methodologies including incident management, problem management, change management, capacity management and reporting. Review AMC & SLA Compliance, improving the operational procedures to ensure quality service delivery and customer SLAs. Procurement for Facility Operations related materials and budget management for the assigned locations Handle Internal & External Audits. Optional: Experience on Data Center Operation Management & Resource Management Customer/ Stakeholder Management Maintain transparent, regular and timely flow of communication with management on the state of the Facility Sites and its Operations Build & maintain professional relationship with the Critical Facility Management Partners, DC Construction Team, Technical Program Managers and Security Team Liaising with cross functional teams & business leaders to manage capacity and optimize DC Operations safety, performance, reliability, and efficiency. Handle customers visits/queries Project Feasibility study as per site requirements Managing relationships with internal & external stakeholders / partners to constantly improve all our processes and procedures and focus on improving the processes, quality and service delivery standards Technical Skills Provide expert knowledge, guidance, and leadership in the development of the BMS. Knowledge of utilities such as Generators, Chillers, Cooling Towers, AHU, UPS and PAC, Electrical sub distribution systems, Power Panels, Fire alarm & Suppression systems etc. Relevant qualification in BMS / automated controls (Preferred on Honeywell EBI, XLS 1000 Fire Alarm Panel) Hands On experience on DDC Controllers & BMS graphics and logic. Complete Knowledge of Open Protocols i.e., Modbus 485, Modbus TCP/IP, BACnet-MSTP, BACnet IP, HART, SNMP etc. Identify opportunities for energy-saving initiatives. Diversified hands-on experience in complex building management systems and integrations with the other ELV systems i.e. Rodent repellent, Water Leak Detection, Fire Suppression System Lead and direct internal staff and contractors in the planned, preventative, and reactive maintenance of the ELV systems and software upgrades. Basic knowledge of IP Networks, Windows Operating System, Web Services. Complete fault diagnosis and rectification on the whole range of BMS equipment. (Application Servers, Field DDC Controllers & Sensors). Analysis systems software and hardware issues that may lead to unnecessary failure of services, thereby minimising risk, and inconvenience to building users. Technical developments particularly associated with new technology in building management and in all aspects of the mechanical and electrical disciplines. Escalate issues found during maintenance requiring capital investment, e.g., replacement items following repeat maintenance visits Provide information as requested for risk registers, condition surveys and databases. Well versed with internal auditing processes and monitoring methodology To have a customer service centric attitude, effective and decisive leadership having ability to work with distributed teams across the company and have the mindset to manage things 24X7. Strong leadership and organizational skills Execution focus with the ability to handle multiple partners in a fast-paced environment Excellent communications, decision making, conflict management, coaching skills. Good logical reasoning and reasonable analytical skill Willingness to travel 25/30% time
