GFCC Detect/Report Spec. IV (AML-Transaction Monitoring) Chase- Candidate Experience page

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Welcome to JP Morgan Chase. If you are a compliance specialist who is passionate about risk mitigation and safeguarding financial institutions and customers from financial crime, you have found the right team at JPMorgan Chase. As a part of Risk Management and Compliance, you play a crucial role in keeping the firm strong and resilient. By anticipating new risks and using your expert judgment to solve real-world challenges, you contribute to responsible business growth that positively impacts the company, customers, and communities. In Risk Management and Compliance, our culture encourages thinking outside the box, challenging the status quo, and striving for excellence. The GFCC Alert Triage position is a key role within the firm's India AML Alert Triage team in AML Investigations. Your responsibilities include collecting and documenting various data to assist in investigations, reviewing and analyzing data related to AML, TF, and other red flags, documenting all alerts within the case management system, building relationships with AML Investigations units, collaborating with colleagues in India and the US, prioritizing work items aligned with SLA priorities, and participating in special projects and quality improvement initiatives. To qualify for this role, you should be a qualified graduate with 2 to 6 years of relevant experience in Global Financial Crime Compliance. It is essential to have familiarity with the firm's internal systems, proficiency in MS Office, a self-starting attitude, multitasking capabilities, a result-oriented approach, strong problem-solving skills, exceptional research and analytical abilities, adaptability to change, and excellent interpersonal and communication skills. Adherence to standards, controls, and policies is a must. Preferred qualifications for this role include CAMS Certification, although it is not mandatory. If you meet the required qualifications and possess the desired skills, we encourage you to consider joining our team at JP Morgan Chase.,

Posted 1 week ago

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Call Center Quality Analyst I FIS Global

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a member of the Quality team, you will be responsible for various tasks aimed at ensuring the adherence to company standards and identifying areas for improvement. Your duties will include evaluating customer interactions, providing feedback to agents for process improvement, analyzing trends from quality audits, and preparing detailed reports. Moreover, you will need to ensure compliance with regulatory standards, implement a structured feedback mechanism, and maintain accurate records of quality audits. To excel in this role, you are required to have a strong knowledge of quality concepts, terminology, and objectives. Proficiency in MS Office tools such as Word, Excel, and Access is essential. Additionally, you should possess a thorough understanding of call center operations and the daily duties of personnel being audited. Excellent verbal and written communication skills, along with proficiency in online tools, are crucial for success in this position. Furthermore, domain expertise in consumer relations, critical thinking abilities, and proficiency in processing, investigation, and human trafficking are key attributes that you should bring to the role. Being a team player with problem-solving and analytical skills will be beneficial as you review past investigations and entire files. Proficiency in English language skills in reading, writing, and speaking is also required. At FIS, you will have the opportunity to grow your career in the fintech industry. We offer an inclusive and diverse team environment, professional and personal development opportunities, resources to contribute to your community, and a range of benefits designed to support your lifestyle and well-being. FIS is committed to safeguarding the privacy and security of all personal information processed to provide services to clients. Please note that FIS primarily follows a direct sourcing model for recruitment, and a small portion of hiring is done through recruitment agencies. We do not accept resumes from agencies not on our preferred supplier list and are not responsible for any fees related to resumes submitted through job postings or other channels within the company.,

Posted 2 weeks ago

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