Human Resource Generalist

Key Roles and Responsibilities

1. Manage day-to-day HR activities, maintain employee records and HRIS data, monitor attendance and leave, coordinate payroll inputs, administer employee benefits, and ensure timely completion of HR documentation.
2. Handle recruitment activities, including understanding manpower requirements, sourcing and screening candidates, coordinating interviews, managing offers, and ensuring timely position closure. Manage pre-joining formalities, background verification, employee induction, and onboarding.
3. Manage employee documentation and processes relating to confirmation, probation extensions, transfers, promotions, changes in employee details, and separation. Prepare and issue relevant HR letters and maintain updated employee records.
4. Act as the primary HR contact for employees and management. Address employee queries and grievances, facilitate conflict resolution, maintain confidentiality, and promote a positive and professional workplace environment.
5. Coordinate the annual or periodic performance appraisal process, goal-setting, performance feedback, confirmation reviews, and training requirements. Support employee development and succession planning as required by management.
6. Compile and verify attendance, leave, salary-related changes, and other payroll inputs. Coordinate with the payroll service provider or finance team for salary processing, employee benefits, insurance administration, and full-and-final settlements.
7. Maintain applicable statutory records, employee documentation, and compliance evidence. Coordinate with relevant internal teams and external consultants for applicable labour law requirements, statutory filings, inspections, and employee-related compliance matters.
8. Implement HR policies, procedures, and guidelines approved by management. Communicate policies to employees, ensure consistent application, and recommend practical improvements to existing HR processes.
9. Maintain audit-ready HR records, coordinate HR audits conducted by the holding company, provide supporting documentation, respond to audit observations, and implement corrective actions within agreed timelines.
10. Identify opportunities to simplify HR administration, improve employee communication, strengthen documentation, and use suitable HRMS or digital tools to improve efficiency and accuracy.

Key Skills and Competencies

• Hands-on experience in end-to-end HR operations within an SME or lean HR setup.
• Working knowledge of recruitment, employee lifecycle management, and employee relations.
• Familiarity with payroll coordination, attendance, leave, benefits, and HR documentation.
• Practical understanding of applicable labour law and statutory compliance requirements.
• Experience in performance appraisal coordination and employee engagement.
• Good communication, problem-solving, organization, and stakeholder management skills.
• Ability to work independently, maintain confidentiality, and prioritize competing HR requirements.
• Proficiency in MS Excel, HRMS, and routine HR reporting.