308 Hsrp Jobs - Page 13

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SDN NFV Software Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with clients to understand their issues and provide effective resolutions. Interpret client issues and design appropriate solutions based on deep product knowledge. Ensure smooth system operations by monitoring and resolving any technical issues. Maintain a high level of quality in all client interactions and system operations. Professional & Technical Skills: Must To Have Skills:Proficiency in SDN NFV Software. Strong understanding of network function virtualization (NFV) and software-defined networking (SDN) concepts. Experience in troubleshooting and resolving technical issues related to SDN and NFV software. Knowledge of network protocols and technologies such as OpenFlow, VXLAN, MPLS, and BGP. Familiarity with virtualization technologies such as VMware and KVM. Additional Information: The candidate should have a minimum of 7.5 years of experience in SDN NFV Software. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25015442 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25014128 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Experience as an L3 Wireless Network Engineer within a large scale (preferably multinational) technology services environment.Should have strong experience in Cisco WLC, Cisco AP , Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series).Experience in IP routing protocols (EIGRP, BGP and OSPF) configuration and troubleshooting an Enterprise network.QOS, VRF, VRF lite.Switching skills STP, RSTP, PVST, port channelings.Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network.Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etcMANDATORY/MUST HAVEPRIMARY SKILL: Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL: Routing & Switching (CISCO & Juniper) & SDLAN Engineer must be willing to work in US shifts (including nights, weekends, on call) Communication skills: Must have excellent communication skills including written, verbal and presentation Working Experience: 10-13 years of Network support experience in a mid to large sized organization.Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, CCNP-Wireless, ITIL Certification Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain Degree within / Telecommunication Engineering / Computer Science /Computer Engineering

We are currently seeking a talented and dedicated individual to join our Ericsson team as an Engineer - (IP & Txn - Multivendor - Switch, Router & DWDM). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Enterprise network, DIA services, GPON. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience in Microwave vendors ( Huawei, SIAE, NEC, ZTE) Optical / DWDM / ASON knowledge on Huawei IP Product/Vendor knowledge on Huawei/ Cisco (at least one). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 4-8 years of relevant experience. Scripting/Python knowledge would be an added advantage.

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as an Engineer - (IP & Txn - Multivendor - Switch, Router & DWDM). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Enterprise network, DIA services, GPON. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience in Microwave vendors ( Huawei, SIAE, NEC, ZTE) Optical / DWDM / ASON knowledge on Huawei IP Product/Vendor knowledge on Huawei/ Cisco (at least one). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 4-8 years of relevant experience. Scripting/Python knowledge would be an added advantage.

Req ID: 321248 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Riverbed & Wireless. Vendors supported - Cisco, Riverbed Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WANEnsuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMSParticipate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure componentsLooking to have strong knowledge of Riverbed (Hands-on) and ACI Know how will be added benefit. Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, StealHead Riverbed Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 6+ years of experience on managing LAN & WAN Infrastructures 6+ years’ experience on Routing & Switching, Riverbed & Wireless Vendor experience to include - Cisco, Riverbed Highly Preferred Skills: Preferred knowledge of Riverbed(Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports.Management of Network & appliancesEnsure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standards Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis Hands-on experience in Routing & Switching, Wireless, Riverbed Hands-on experience on Network protocols like HSRP, VLANS, STP, OSPF, BGP and MPLS. Hands-on Experience on CISCO L3/L2 switches and WAN Routers including Cisco Wireless LAN Controller and Access point. Hands on experience on managing device through CLI & GUI bothUnderstanding of Enterprise level of Network OperationsProfiles having networking experience in Data Center industry at any given point in their career will be preferredSelf-driven and motivated to achieve success About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Systems Analyst, Network, Telecom, Telecommunications, Cisco, Technology