Operations & Service Support Lead - Cloud Infrastructure VidPro Consultancy Services

3.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

As the Operations & Service Support Manager, your primary responsibility is to ensure 24/7 operational excellence and customer satisfaction for cloud infrastructure offerings, including GPU accelerated compute solutions. You will oversee day-to-day operations, manage support teams (Tier 2/3), and collaborate closely with product and engineering teams to maintain high availability, performance, and robust service for enterprise customers running AI, HPC, or other mission-critical workloads. **Key Responsibilities:** - Lead and coordinate daily operations in multi-cloud or hybrid environments (e.g., AWS, Azure, GCP, on-prem HPC). - Maintain operational dashboards (uptime, ticket volumes, SLAs)...

Posted 3 weeks ago

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Director, Scientific Compute & AI Platforms Amgen

18.0 - 24.0 years

0 Lacs

hyderabad, telangana, india

On-site

You will lead the AIN-based data science organization that builds and operates scientific computational, data, and AI/ML pipelines and workflows for Amgen Research. You will operate across India/EU/US (Eastern, Central, Pacific) time zones and coordinate outcomes across the ARIA, Global Research, ATMOS Tech, and ATMOS AI&D. You will own portfolio outcomes across the Research data ecosystem, AI/ML for research, and high-performance computing enablement, ensuring robust, resilient pipelines and reliable, scalable services. Core Responsibilities Set multi-year strategy, organization design, and investment roadmap for research compute & AI platforms. Establish standards and promote methods for r...

Posted 3 weeks ago

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HPC Network Engineer AHEAD

5.0 - 9.0 years

0 Lacs

haryana

On-site

You will be responsible for the overall health and maintenance of storage technologies in managed services customer environments as a High-Performance Computing Network Engineer at AHEAD. You will play a crucial role in Tier 3 incident management, service request management, and change management infrastructure support for all Managed Services customers. **Key Responsibilities:** - Provide enterprise-level operational support for incident, problem, and change management activities for Managed Services customers - Plan and execute maintenance activities - Evaluate customer environments for performance and design issues and suggest resolutions - Collaborate with technical teams to troubleshoot...

Posted 1 month ago

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