Our mission is to make meaningful learning a part of your everyday . The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think that’s a big problem? You’d be right. Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it. Already used by fast-growing scale-ups and global enterprises, such as Trainline, Depop and Sanofi, we’re pushing the boundaries of how people learn. And we’re proud to share that in 2025, HowNow was recognized as the Best Startup to Work For in the Epic category — a testament to our people-first, purpose-driven culture. Hi I'm Anil Patel the Senior Project Engineer at HowNow I’m looking for a IT Operations Engineer to join us. As our first and only IT Operations Engineer, you will be responsible for managing the backbone of our IT infrastructure, ensuring that our systems are running smoothly, securely, and efficiently. You will oversee the daily operation of IT systems, provide hands-on support, and proactively monitor the health of our applications and devices. This position is essential in maintaining the operational security, reliability and scalability of our IT environment. You will play a pivotal role in diagnosing and resolving technical issues while working closely with cross-functional teams to support the organization's technology needs. You will implement solutions that optimize performance and scalability, automate routine tasks, and mitigate potential risks. If you love solving complex problems, embracing challenges as opportunities to innovate and improve, if you have a passion for technology and a genuine curiosity for staying ahead of the curve with emerging tools and best practices in IT infrastructure and operations, you’ll really enjoy it here. Adaptability, attention to detail, and a proactive mindset are essential traits, as is the drive to automate and streamline processes for maximum efficiency. At times, it can be really fast paced which can come with high-demands (we’re growing a market leading learning company, which doesn’t come easy), so you’ll need to be used to working under pressure. Longer term, as someone that owns the IT systems, you’ll also have the opportunity to influence the design of our awesome IT systems and services, giving your feedback and opinions to create the best IT solution and team. Alongside the opportunities to develop and grow your career, we're a fun and friendly bunch. Have a watch of the video below to get an understanding of what it's like to work here. Day-to-day tasks will include You’ll monitor, manage, and maintain all HowNow IT systems to ensure high availability and performance. You’ll configure and maintain operating systems (Linux, Windows, macOS) and applications. You’ll monitor and troubleshoot any IT issues, ensuring connectivity and uptime. You’ll implement and manage security protocols, including antivirus solutions, firewalls, and patch management. You’ll conduct vulnerability assessments and address security risks promptly. You’ll provide technical support to the company, resolving hardware and software issues. You’ll escalate complex issues to external vendors or specialized teams when necessary. You’ll develop and maintain automation scripts for routine IT tasks and deployments. You’ll identify and implement process improvements to enhance system efficiency. You’ll maintain accurate records of IT assets, configurations, and procedures. You’ll generate regular reports on system performance and incidents. The key things that we will be looking for in applicants You have at least 1-3 years of experience in an IT operations role or similar. You have experience working with MDM software, device management solutions and all 3 main operating systems (Windows, Mac & Linux). You have knowledge of API’s and how to use them especially in the context of automation scripts. You are familiar with IT security best practices and tools. You have scripting skills (e.g. Bash & PowerShell) for automation tasks. You are familiar with how to approach issues and resolve them. You have strong communication, organizational, problem-solving skills and the ability to think creatively under pressure. What you’ll get: Our salaries are calculated using a SaaS benchmarking tool called (Figures). This role will offer between INR350000 and INR850000, depending upon experience. You’ll also receive a performance based bonus on top. Hybrid working (in our offices 3x a week Mon-Wed) Wind-down Fridays. No meetings from 3pm onwards on Fridays, for you to wind down for the weekend. Our HowNow’ers use this time to exercise, study, or spend some time with their family and friends, which you can read about here Enhanced maternity and paternity policies which you can read about here 25 days holiday, plus bank holidays and your birthday day off An annual £200 learning and development budget Dog friendly offices - we love our pets! Monthly socials and team dinners which have included Bounce, Mystery Rooms, ITC Maratha, JW Marriot and many more Access to the very best learning platform out there (HowNow+) to keep you at the top of your game What's next? Once you've applied, we'll get back in touch with you. This is usually within the next 5 working days. Sometimes it can take slightly longer, but we will get back to you irregardless of what the outcome of your application is. You'll be invited to a 30-minute video call with Naaz, our People Operations Coordinator to discuss your experiences and the role. You'll be invited to a 60-minute video call with Anil, our Senior Project Manager so you can understand the role in more depth, and get to know each other better. You'll be invited to a 60-minute video call involving a 30 mins task with Anil, our Senior Project Manager.

Our mission is to make meaningful learning a part of your everyday 🧠. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think that’s a big problem? You’d be right. Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it. Already used by fast-growing scale-ups and global enterprises, such as Trainline, Depop and Sanofi, we’re pushing the boundaries of how people learn. And we’re proud to share that in 2025, HowNow was recognized as the Best Startup to Work For in the Epic category — a testament to our people-first, purpose-driven culture. Hi I'm Anil Patel the Senior Project Engineer at HowNow 👋🏾 I’m looking for a IT Operations Engineer to join us. As our first and only IT Operations Engineer, you will be responsible for managing the backbone of our IT infrastructure, ensuring that our systems are running smoothly, securely, and efficiently. You will oversee the daily operation of IT systems, provide hands-on support, and proactively monitor the health of our applications and devices. This position is essential in maintaining the operational security, reliability and scalability of our IT environment. You will play a pivotal role in diagnosing and resolving technical issues while working closely with cross-functional teams to support the organization's technology needs. You will implement solutions that optimize performance and scalability, automate routine tasks, and mitigate potential risks. If you love solving complex problems, embracing challenges as opportunities to innovate and improve, if you have a passion for technology and a genuine curiosity for staying ahead of the curve with emerging tools and best practices in IT infrastructure and operations, you’ll really enjoy it here. Adaptability, attention to detail, and a proactive mindset are essential traits, as is the drive to automate and streamline processes for maximum efficiency. At times, it can be really fast paced which can come with high-demands (we’re growing a market leading learning company, which doesn’t come easy), so you’ll need to be used to working under pressure. Longer term, as someone that owns the IT systems, you’ll also have the opportunity to influence the design of our awesome IT systems and services, giving your feedback and opinions to create the best IT solution and team. Alongside the opportunities to develop and grow your career, we're a fun and friendly bunch. Have a watch of the video below to get an understanding of what it's like to work here. Day-to-day tasks will include 📩 You’ll monitor, manage, and maintain all HowNow IT systems to ensure high availability and performance. You’ll configure and maintain operating systems (Linux, Windows, macOS) and applications. You’ll monitor and troubleshoot any IT issues, ensuring connectivity and uptime. You’ll implement and manage security protocols, including antivirus solutions, firewalls, and patch management. You’ll conduct vulnerability assessments and address security risks promptly. You’ll provide technical support to the company, resolving hardware and software issues. You’ll escalate complex issues to external vendors or specialized teams when necessary. You’ll develop and maintain automation scripts for routine IT tasks and deployments. You’ll identify and implement process improvements to enhance system efficiency. You’ll maintain accurate records of IT assets, configurations, and procedures. You’ll generate regular reports on system performance and incidents. The key things that we will be looking for in applicants 🔑 You have at least 1-3 years of experience in an IT operations role or similar. You have experience working with MDM software, device management solutions and all 3 main operating systems (Windows, Mac & Linux). You have knowledge of API’s and how to use them especially in the context of automation scripts. You are familiar with IT security best practices and tools. You have scripting skills (e.g. Bash & PowerShell) for automation tasks. You are familiar with how to approach issues and resolve them. You have strong communication, organizational, problem-solving skills and the ability to think creatively under pressure. What You’ll Get 💰 Our salaries are calculated using a SaaS benchmarking tool called (Figures). This role will offer between INR350000 and INR850000, depending upon experience. You’ll also receive a performance based bonus on top. 🏡 Hybrid working (in our offices 3x a week Mon-Wed) 💆 Wind-down Fridays. No meetings from 3pm onwards on Fridays, for you to wind down for the weekend. Our HowNow’ers use this time to exercise, study, or spend some time with their family and friends, which you can read about here 👼🏼 Enhanced maternity and paternity policies which you can read about here 🌴 25 days holiday, plus bank holidays and your birthday day off 📚 An annual £200 learning and development budget 🐶 Dog friendly offices - we love our pets! 🐾 🤩 Monthly socials and team dinners which have included Bounce, Mystery Rooms, ITC Maratha, JW Marriot and many more 💡 Access to the very best learning platform out there (HowNow+) to keep you at the top of your game What's next? 🤔 Once you've applied, we'll get back in touch with you. This is usually within the next 5 working days. Sometimes it can take slightly longer, but we will get back to you irregardless of what the outcome of your application is. You'll be invited to a 30-minute video call with Naaz, our People Operations Coordinator to discuss your experiences and the role. You'll be invited to a 60-minute video call with Anil, our Senior Project Manager so you can understand the role in more depth, and get to know each other better. You'll be invited to a 60-minute video call involving a 30 mins task with Anil, our Senior Project Manager.

Our mission is to make meaningful learning a part of your everyday ????. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think thats a big problem Youd be right. Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it&aposs finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it. Already used by fast-growing scale-ups and global enterprises, such as Trainline, Depop and Sanofi, were pushing the boundaries of how people learn. Hi I&aposm Akhil Vutukuri the QA Team Lead at HowNow ???????? Im looking for a SDET to join us. At HowNow, you&aposll have the opportunity to implement all aspects of non-functional testing from scratch, giving you hands-on experience and the chance to shape our testing framework. This role offers excellent exposure to automation testing, allowing you to enhance your skills in a dynamic and innovative environment. By joining HowNow, you&aposll be part of a team that values technical expertise and continuous improvement. If you&aposre passionate about testing and looking for a place where you can make a real impact, HowNow is the ideal place for you. Alongside the opportunities to develop and grow your career, we&aposre a fun and friendly bunch. Have a watch of the video below to get an understanding of what it&aposs like to work here. Day-to-day tasks will include ???? Youll collaborate with Product Managers and Developers to understand requirements and ensure thorough test coverage. Youll write and execute manual and automated test cases to validate product functionality and quality. Youll develop and maintain automated test scripts using Playwright with TypeScript. Youll assist in creating and enhancing automation frameworks for UI and API testing. Youll automate test scenarios for functional and regression testing. Youll perform API testing using tools like Axios with Playwright and TypeScript. Youll assist with the integration of automated tests into CI/CD pipelines. Youll write SQL queries for database validation and testing. Youll analyze test results, identifying bugs, and collaborating with the development team for resolution. Youll learn and implement best practices in testing and automation to continuously improve test coverage and efficiency. The key things that we will be looking for in applicants ???? 25 years of experience in software testing, including automation testing. Hands-on experience with Playwright and TypeScript for UI automation. Basic knowledge of API test automation using Axios or similar tools. Familiarity with writing and maintaining automation frameworks (experience building frameworks is a plus). Knowledge of version control systems like GIT. Experience in manual testing and a good understanding of QA processes. Exposure to CI/CD platforms and a basic understanding of their role in automation. Ability to write basic SQL queries for database validation. Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. A willingness to learn and adapt in a fast-paced environment. What Youll Get ???? Our salaries are calculated using a SaaS benchmarking tool called (Figures). Happy to disclose upon application. Youll also receive a performance based bonus on top. ???? Hybrid working (in our offices 3x a week Mon-Wed) ???? Wind-down Fridays. No meetings from 3pm onwards on Fridays, for you to wind down for the weekend. Our HowNowers use this time to exercise, study, or spend some time with their family and friends, which you can read about here ???????? Enhanced maternity and paternity policies which you can read about here ???? 25 days holiday, plus bank holidays and your birthday day off ???? An annual 200 learning and development budget ???? Dog friendly offices - we love our pets! ???? ???? Monthly socials and team dinners which have included Bounce, Mystery Rooms, ITC Maratha, JW Marriot and many more ???? Access to the very best learning platform out there (HowNow+) to keep you at the top of your game What&aposs next ???? Once you&aposve applied, we&aposll get back in touch with you. This is usually within the next 5 working days. Sometimes it can take slightly longer, but we will get back to you regardless of what the outcome of your application is. You&aposll be invited to a 30-minute video call with Naaz, our People Operations Coordinator to discuss your experiences and the role. You&aposll be invited to a 45-minute video call with Akhil Vutukuri, our QA Team Lead to discuss your expertise on different tools and technologies used along with the processes followed. You&aposll be invited to a 90-minutes video call with Akhil Vutukuri, our QA Team Lead for a live coding test and test your Automation and Non functional testing competencies. Show more Show less

Our mission is to make meaningful learning a part of your everyday 🧠. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think that’s a big problem? You’d be right. Enter HowNow, Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it. Already used by fast-growing scale-ups and global enterprises, such as Trainline, Depop and Sanofi, we’re pushing the boundaries of how people learn. Hi I'm Naaz the People Advisor at HowNow 👋🏾 I’m looking for a Customer Support Executive to join us. We’re looking for a problem-solving superhero with incredible communication skills and the charm to turn a frustrated customer into a HowNow advocate to join our Customer Support Team. Alongside the opportunities to develop and grow your career, we're a fun and friendly bunch. Have a watch of the video below to get an understanding of what it's like to work here. Day-to-day tasks will include 📩 You’ll become one of the first points of contact for every one of our customers who have a question, problem, or, as it happens, want to share praise or something quirky with us! You’ll be able to multi-task, respond to customers quickly, and send a high number of responses via our in-platform support channel whilst not compromising the quality of customer contact. You’ll communicate issues to the engineers but also communicate with customers in human words. You’ll build a deep understanding of our platform and share your expertise with customers by creating support articles – enabling our customers to troubleshoot by themselves. You’ll support the Customer Success team by spotting trends with reported issues and flagging any ‘high risk’ customers. You’ll meet KPIs (e.g. response times and CSAT scores) set by the business for the role. The key things that we will be looking for in applicants 🔑 You have 2+ years in Customer Support. You have excellent written and verbal communication skills in English. You are technologically literate and a fast learner. You are comfortable interacting with a high volume of customers across various channels (chat support, phone, email, web-based screen-sharing). You are passionate about troubleshooting issues. You can manage priorities in a fast-paced environment. You pay high attention to detail and have strong troubleshooting skills. You bring a strong sense of empathy to customer interactions and are someone who is a joy to work with. What You’ll Get 💰 Our salaries are calculated using a SaaS benchmarking tool called (Figures). Happy to disclose upon application. You’ll also receive a performance based bonus on top. 🏡 Hybrid working (in our offices 3x a week Mon-Wed) 💆 Wind-down Fridays. No meetings from 3pm onwards on Fridays, for you to wind down for the weekend. Our HowNow’ers use this time to exercise, study, or spend some time with their family and friends, which you can read about here 👼🏼 Enhanced maternity and paternity policies which you can read about here 🌴 25 days holiday, plus bank holidays and your birthday day off 📚 An annual £200 learning and development budget 🐶 Dog friendly offices - we love our pets! 🐾 🤩 Monthly socials and team dinners which have included Bounce, Mystery Rooms, ITC Maratha, JW Marriot and many more 💡 Access to the very best learning platform out there (HowNow+) to keep you at the top of your game What's next? 🤔 Once you've applied, we'll get back in touch with you. This is usually within the next 5 working days. Sometimes it can take slightly longer, but we will get back to you irregardless of what the outcome of your application is. You'll be invited to a 30-minute video call with Naaz, our People Advisor to discuss your experiences and the role. You'll be invited to a 30-minute video call with Luis, Technical Solution Lead. You'll be invited to a 60-minute task video call.