Hotel Reception Manager

We are seeking a professional and customer-focused Hotel Receptionist to join our team. The role involves managing front desk operations, welcoming guests, handling check-in/check-out, answering queries, and ensuring smooth communication between departments. Candidates must have excellent communication skills, a pleasant personality, and the ability to work efficiently in a fast-paced hospitality environment.

Key Responsibilities:

• Greet and assist guests with check-in/check-out procedures.
• Manage reservations, cancellations, and room allocations.
• Handle guest queries, complaints, and requests promptly.
• Coordinate with housekeeping and other departments.
• Maintain accurate records and cash/credit transactions.

Requirements:

• Previous hospitality/front desk experience preferred.
• Strong communication and interpersonal skills.
• Proficiency in basic computer and hotel management software.
• Ability to work in 9 to 12-hour rotational shifts.
• Professional appearance and customer-oriented attitude.

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Leave encashment

Work Location: In person