Ostwal Ventures

1 Job openings at Ostwal Ventures
Hotel Reception Manager pune 0 years INR 2.16 - 2.64 Lacs P.A. On-site Full Time

We are seeking a professional and customer-focused Hotel Receptionist to join our team. The role involves managing front desk operations, welcoming guests, handling check-in/check-out, answering queries, and ensuring smooth communication between departments. Candidates must have excellent communication skills, a pleasant personality, and the ability to work efficiently in a fast-paced hospitality environment. Key Responsibilities: Greet and assist guests with check-in/check-out procedures. Manage reservations, cancellations, and room allocations. Handle guest queries, complaints, and requests promptly. Coordinate with housekeeping and other departments. Maintain accurate records and cash/credit transactions. Requirements: Previous hospitality/front desk experience preferred. Strong communication and interpersonal skills. Proficiency in basic computer and hotel management software. Ability to work in 9 to 12-hour rotational shifts . Professional appearance and customer-oriented attitude. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Leave encashment Work Location: In person