Posted:1 day ago|
Platform:
Remote
Full Time
Guest Services: Greeting and Welcoming Guests: Providing a warm and friendly first impression to all visitors. Managing Check-in and Check-out: Handling the process of guest arrivals and departures efficiently. Answering Inquiries: Providing information about the guest house, its amenities, and local attractions. Handling Reservations: Managing room bookings, including taking reservations and making necessary changes. Addressing Guest Issues: Resolving any problems or complaints that guests may have. Processing Payments: Handling cash, credit card, and other payment methods. Providing Concierge Services: Offering assistance with transportation, local recommendations, and other guest needs. Administrative Tasks: Managing Phone Calls: Answering and directing incoming calls to the appropriate individuals or departments. Handling Mail and Deliveries: Sorting and distributing mail and packages. Maintaining Records: Keeping accurate records
Vihaan Realty
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