Job
Description
Operations management Oversee all hotel operations, including rooms division, food and beverage outlets, spa and recreation facilities, housekeeping, maintenance, and security, to ensure efficient and seamless service delivery. Financial management Develop and manage the hotel’s budget, forecasting revenue and expenses, analyzing financial performance, and implementing cost-saving measures to optimize profitability and achieve financial targets. Guest relations Cultivate positive relationships with guests, addressing inquiries, resolving issues, and proactively seeking opportunities to enhance their stay and satisfaction. Staff training and development Recruit, train, and supervise hotel staff, providing ongoing coaching and feedback to ensure high service standards and a positive work culture. Quality control Maintain high standards of product and service quality, conducting regular inspections, and implementing procedures to ensure consistency and excellence throughout the hotel. Community engagement Engage with the local community and industry partners, participating in community events, supporting charitable initiatives, and representing the hotel in relevant associations and organizations. Pre-Opening Expertise (Mandatory) Team Building: Recruitment, training program development, SOP creation Vendor Coordination: FF&E procurement, technology setup, service provider selection Brand Development: Service standards creation, guest experience design Market Launch: Pricing strategy, marketing partnerships, local community relations Job Types: Full-time, Permanent Pay: ₹75,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Hotel Operations: 5 years (Required) Language: English (Required) Work Location: In person
