Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Company Description At Hostculture Studio, we believe in redefining the skyline of events and tourism experiences by providing personalized experiences for our clients. Our goal is to keep things simple while ensuring you reach your dream destination effortlessly. We are committed to delivering exceptional service and memorable moments for each client. Role Description This is a full-time on-site role located in Gurgaon for a client servicing role with a background in hospitality or events. The person will oversee the day-to-day operations of the sales department, ensuring the smooth execution of events and driving customer satisfaction. Responsibilities include managing sales processes, monitoring performance metrics, coordinating with various teams, and ensuring high customer service standards. Qualifications Strong Analytical SkillsExperience in Operations ManagementExcellent Communication SkillsProven Customer Service and Customer Satisfaction abilitiesAbility to work independently and manage multiple tasksPrevious experience in the hospitality or events industry is preferredBachelor's degree in Business Administration, Hospitality, or related field
Gurugram, Haryana, India
None Not disclosed
On-site
Full Time
Company Description Hostculture is a top event organizer committed to creating unique experiences. With a skilled staff that manages every element from planning to execution, we ensure flawless and unforgettable events tailored to your specific requirements. Our dedication to excellence and attention to detail sets us apart in the event management industry. Hostculture aims to exceed client expectations through innovation and professional service. Role Description This is a full-time on-site role for a Customer Relations Specialist, located in Gurugram. The Customer Relations Specialist will be responsible for maintaining and enhancing customer satisfaction, providing exceptional customer support, and ensuring customer retention. Daily tasks include addressing customer inquiries, resolving issues, and ensuring a high level of customer service. Qualifications Customer Retention and Customer Satisfaction skills Strong Communication skills Experience in Customer Support and Customer Service Excellent interpersonal and problem-solving skills Ability to work independently and manage time effectively Experience in the event management industry is a plus Bachelor's degree in Business Administration, Marketing, or related field
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