Hospital Financial Counsellor

A hospital financial counselor's job description includes guiding patients through financial and insurance procedures, verifying coverage, securing pre-certifications, and helping with payment arrangements. They are responsible for communicating with patients and insurance companies, explaining bills, and ensuring all necessary financial and admission paperwork is completed correctly and in a timely manner. This role helps patients navigate the complex financial aspects of their healthcare to facilitate their admission and treatment.

Key responsibilities

· Patient guidance: Explain financial responsibilities, help with payment plans, and assist with patient admissions and paperwork.

· To convert the Op patients to IP Patient.

· Insurance and pre-certification: Verify patient insurance coverage and eligibility, initiate pre-certification with insurance companies, and gather clinical information as needed.

· Administrative duties: Collect necessary documents, sign-off forms, and update patient records.

· Communication: Liaise with patients, families, insurance companies, and other hospital departments to ensure smooth financial processing.

· Financial aid: Assist patients in applying for financial aid programs.

Essential skills and qualifications

· Communication: Ability to communicate complex financial information clearly and empathetically to patients and families.

· Interpersonal skills: Skill in building rapport and trust with patients who may be under stress.

· Organizational skills: Ability to manage multiple tasks, documents, and deadlines.

· Knowledge: Understanding of medical billing, insurance policies, and financial concepts.

· Education: A bachelor's degree in a relevant field like finance, business, or economics is often required.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person