Will be responsible for making inbound and outbound calls to potential clients, providing information about company services Resolving customer queries, complaints, and technical issues promptly Handling and processing payments, including credit card transactions, bank transfers, and digital wallets. Regular follow up with existing clients Assisting customers with account setup ,verification, and maintenance Staying updated on regulatory changes and ensuring compliances Coordination with team for effective support and solving issues Laptop is mandatory Job Type: Full-time Pay: ₹10,000.00 - ₹25,176.28 per month Benefits: Health insurance Provident Fund Work from home Ability to commute/relocate: Satyanagar, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have laptop ? Language: Hindi (Required) English (Preferred) Work Location: In person

Will be responsible for making inbound and outbound calls to potential clients, providing information about company services Resolving customer queries, complaints, and technical issues promptly Handling and processing payments, including credit card transactions, bank transfers, and digital wallets. Regular follow up with existing clients Assisting customers with account setup ,verification, and maintenance Staying updated on regulatory changes and ensuring compliances Coordination with team for effective support and solving issues Laptop is mandatory Job Type: Full-time Pay: ₹10,000.00 - ₹25,176.28 per month Benefits: Health insurance Provident Fund Work from home Ability to commute/relocate: Satyanagar, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have laptop ? Language: Hindi (Required) English (Preferred) Work Location: In person

Hi Connections!! We have urgent openings at hitch, a leading UPI-based fintech company based in Bhubaneswar. #Immediate Joiners #OdishaJobs #JobsInBhubaneswar #ImmediateJoiners #WeAreHiring #JobAlert #Careers #JobSearch Position: Designation :- Operations Head We’re looking for a Head of Operations to oversee and optimize our day-to-day processes, lead a high-performing team, and ensure seamless coordination across departments. Key Responsibilities: Lead and manage the operations team, ensuring smooth execution of daily activities. Prepare and maintain daily/weekly rosters for efficient team scheduling. Distribute tasks to backend staff and monitor completion. Track workflow progress and align daily output with business goals. Keep the team updated on portal and FASTag process changes. Prepare daily performance reports for backend operations and share with reporting authority. Collaborate with the sales team to ensure operational alignment with client needs. Resolve customer issues quickly and efficiently to ensure satisfaction. Analyze customer feedback/data to enhance processes and services. Conduct regular client check-ins to ensure satisfaction and identify areas for improvement. Eligibility Criteria: Completed graduation with a Strong academic background Proficient in MS Word and MS Excel . Minimum of 3 years in a leadership or operations management role. Strong communication and interpersonal skills. Exceptional organizational and multitasking abilities. Analytical mindset with strong problem-solving skills. Experience in maintaining and interpreting MIS reports. Customer-first approach with a drive for service excellence. Location : Bhubaneswar Salary : As per company norms Laptop : Mandatory Interested Candidates share your updated CV to @aisurya.samantaray@hitchpayments.com #OperationsHead #HeadOfOperations #Operations Manager #LeadershipRole #BhubaneswarJobs#HiringNow