Company Description Hitachi Systems India Pvt Ltd delivers innovative technology solutions, enabling enterprises and governments to realign and integrate their IT processes to better meet customer needs. With over 25 years of experience, Hitachi Systems India Pvt Ltd solves complex problems in Digital, Cloud, Infrastructure Management, Security, and Managed Services. Driven by the century-old in-depth experience of Hitachi, we help customers optimize their technology requirements in line with their business strategies. Role Description This is a full-time on-site role for a Cybersecurity Pre-Sales professional based in Chennai, India. The day-to-day tasks include identifying and understanding customer cybersecurity requirements, providing tailored pre-sales support, conducting technical presentations and demonstrations, and developing proposals to address cybersecurity challenges. The professional will also collaborate with sales and technical teams to ensure customer satisfaction and engagement throughout the sales cycle. Ideal candidate in pre-sale will be hands one in any one of product in each of the domain Second best will be individual domain wise priority. Compulsory means , he should definitely know and hands-on experience recently in each each domain Network security (any two ) Compulsory P1 ZTNA, SWG/ CASB (cloud access service broker) : OEM ( paloalto/Zscaler/ Netskope) P2 NGFW , WAF (Palaoalato / checkpoint/ Radware/ F5) P3 DDoS,WAF, SWG/MFA (Radware/ Zscaler/Netskope/ Accops/Okhta) Cloud security (Any one) Complusory CSPM (cloud security posture management) – (Paloalto/Zscaler) Data center security stack (Any three ) P1 Compulsory EPP/EDR/ XDR (Crowdstrike/sentinalone/Defender P2 /IAM/ PAM/ - Beyondtrust/Arcon/ P3/ DLP – Forcepoint / Symantec P4 MDM - SOTI/ACCOPS/ZOHO Show more Show less

🚨 We're Hiring: Zscaler L3 Support Engineer (Product Support Engineer III) 📍 Location: Pune (On-site/Hybrid, as applicable) 💼 Experience: 14+ years | 🛡️ Domain: Network & Security Support Are you a seasoned tech expert ready to tackle complex security challenges in a cloud-first world? Join our Global Customer Support team as an L3 Support Engineer and help drive innovation and customer success at scale! 🔧 Key Responsibilities: Provide advanced technical support for Zscaler’s cloud security products Troubleshoot and resolve high-impact issues escalated from L1/L2 teams Reproduce complex customer scenarios in lab environments Collaborate with engineering on bug fixes and product enhancements Lead root cause analysis and knowledge sharing Mentor junior engineers and support critical incident handling 🎯 What We're Looking For: 14+ years in tech support or network/security engineering Strong command of TCP/IP, HTTP, DNS, FTP, SMTP Experience with Linux/Unix, Wireshark, tcpdump, MTR, etc. Familiarity with firewalls, proxies, VPNs, IDS/IPS Strong analytical, troubleshooting, and communication skills ⭐ Nice to Have: Zscaler certifications (ZCCA-IA, ZCCA-PA) Scripting (Python, Bash) Experience in enterprise IT environments Bachelor's in CS/IT or related field 🔗 Interested? Drop your resume or DM for more details. Let’s secure the future—together. hashtag #Hiring hashtag #Zscaler hashtag #L3SupportEngineer hashtag #CyberSecurityJobs hashtag #PuneJobs hashtag #TechnicalSupport hashtag #NetworkSecurity hashtag #CloudSecurity hashtag #ZCCA hashtag #Wireshark hashtag #PythonJobs Show more Show less