Company Description Hitachi Systems India Pvt Ltd delivers innovative technology solutions, enabling enterprises and governments to realign and integrate their IT processes to better meet customer needs. With over 25 years of experience, Hitachi Systems India Pvt Ltd solves complex problems in Digital, Cloud, Infrastructure Management, Security, and Managed Services. Driven by the century-old in-depth experience of Hitachi, we help customers optimize their technology requirements in line with their business strategies. Role Description This is a full-time on-site role for a Cybersecurity Pre-Sales professional based in Chennai, India. The day-to-day tasks include identifying and understanding customer cybersecurity requirements, providing tailored pre-sales support, conducting technical presentations and demonstrations, and developing proposals to address cybersecurity challenges. The professional will also collaborate with sales and technical teams to ensure customer satisfaction and engagement throughout the sales cycle. Ideal candidate in pre-sale will be hands one in any one of product in each of the domain Second best will be individual domain wise priority. Compulsory means , he should definitely know and hands-on experience recently in each each domain Network security (any two ) Compulsory P1 ZTNA, SWG/ CASB (cloud access service broker) : OEM ( paloalto/Zscaler/ Netskope) P2 NGFW , WAF (Palaoalato / checkpoint/ Radware/ F5) P3 DDoS,WAF, SWG/MFA (Radware/ Zscaler/Netskope/ Accops/Okhta) Cloud security (Any one) Complusory CSPM (cloud security posture management) – (Paloalto/Zscaler) Data center security stack (Any three ) P1 Compulsory EPP/EDR/ XDR (Crowdstrike/sentinalone/Defender P2 /IAM/ PAM/ - Beyondtrust/Arcon/ P3/ DLP – Forcepoint / Symantec P4 MDM - SOTI/ACCOPS/ZOHO Show more Show less

🚨 We're Hiring: Zscaler L3 Support Engineer (Product Support Engineer III) 📍 Location: Pune (On-site/Hybrid, as applicable) 💼 Experience: 14+ years | 🛡️ Domain: Network & Security Support Are you a seasoned tech expert ready to tackle complex security challenges in a cloud-first world? Join our Global Customer Support team as an L3 Support Engineer and help drive innovation and customer success at scale! 🔧 Key Responsibilities: Provide advanced technical support for Zscaler’s cloud security products Troubleshoot and resolve high-impact issues escalated from L1/L2 teams Reproduce complex customer scenarios in lab environments Collaborate with engineering on bug fixes and product enhancements Lead root cause analysis and knowledge sharing Mentor junior engineers and support critical incident handling 🎯 What We're Looking For: 14+ years in tech support or network/security engineering Strong command of TCP/IP, HTTP, DNS, FTP, SMTP Experience with Linux/Unix, Wireshark, tcpdump, MTR, etc. Familiarity with firewalls, proxies, VPNs, IDS/IPS Strong analytical, troubleshooting, and communication skills ⭐ Nice to Have: Zscaler certifications (ZCCA-IA, ZCCA-PA) Scripting (Python, Bash) Experience in enterprise IT environments Bachelor's in CS/IT or related field 🔗 Interested? Drop your resume or DM for more details. Let’s secure the future—together. hashtag #Hiring hashtag #Zscaler hashtag #L3SupportEngineer hashtag #CyberSecurityJobs hashtag #PuneJobs hashtag #TechnicalSupport hashtag #NetworkSecurity hashtag #CloudSecurity hashtag #ZCCA hashtag #Wireshark hashtag #PythonJobs Show more Show less

You will be responsible for providing Level 1 technical support for desktop-related issues, encompassing both hardware and software problems. Your tasks will include installing, configuring, and troubleshooting desktop operating systems and applications such as Windows, macOS, and Linux. It will be your duty to manage and uphold desktop security solutions, which involve antivirus and malware protection. You are expected to respond promptly to incidents and service requests within the agreed Service Level Agreement (SLA) timeframes. Collaboration with Level 1 support is essential, and you must escalate issues to Level 2 support or relevant teams when necessary. Root cause analysis is vital, and you will be required to implement preventive measures for recurring issues. Accurate record-keeping of incidents and service requests using ticketing systems is mandatory. Additionally, you will assist in maintaining hardware and software inventory and documentation. Supporting remote users and providing hands-on assistance when required is also part of the role, along with ensuring strict adherence to IT policies and procedures, particularly related to security and data protection. As for the required skills and qualifications, you should possess proven experience as a Desktop Support Engineer or in a similar role, ideally with a minimum of 2-3 years in a Level 1 support position. A solid understanding of desktop operating systems (Windows, macOS, Linux) and common software applications is crucial. Experience in troubleshooting desktop hardware, software, and network issues is expected. Familiarity with the ITIL framework and incident management best practices is advantageous. Strong analytical and problem-solving abilities are essential, along with excellent communication and interpersonal skills. You must be capable of working both independently and collaboratively in a dynamic, fast-paced environment. Possessing relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) would be beneficial. In terms of education, a Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Equivalent work experience will also be considered.,

You are a motivated Microsoft SAP Sales Representative who will join our sales team. You should have a strong understanding of SAP products and Microsoft solutions. Your responsibilities will include driving sales, managing customer relationships, and achieving sales targets. In Sales Development, your role will involve identifying and engaging potential clients for Microsoft SAP solutions through methods such as cold calling, networking, and industry events. Customer Relationship Management is crucial as you will need to build and maintain strong relationships with clients. Understanding their business needs and providing tailored SAP solutions will be key components of this role. Your Product Knowledge should be extensive. It is essential to maintain an in-depth understanding of Microsoft SAP products and related technologies. This knowledge will enable you to effectively communicate the benefits and features of these solutions to customers. In Sales Strategy, you will be expected to develop and execute sales strategies to meet or exceed sales targets. This will involve aspects such as pricing, proposals, and negotiations. Collaboration is vital. You will work closely with cross-functional teams, including marketing, technical support, and implementation teams. This collaboration is necessary to ensure a seamless sales process. Market Research is another significant aspect of your role. Staying informed about market trends, the competitive landscape, and customer feedback will help you identify opportunities for growth. Reporting is an essential part of tracking performance and informing management of progress. You will be required to prepare regular sales reports, forecasts, and presentations. Qualifications: - Education: A Bachelors degree in business, Marketing, Information Technology, or a related field. - Experience: Proven experience in sales, particularly in SAP products or Microsoft solutions. - Technical Skills: Familiarity with SAP ERP, S/4HANA, and Microsoft technologies (Azure, Dynamics 365) is a plus. - Communication Skills: Excellent verbal and written communication skills are essential, with the ability to present complex information clearly. - Negotiation Skills: Strong negotiation and closing skills are required, with a results-oriented approach. - Preferred Qualifications: Certifications in SAP or Microsoft sales are advantageous. Experience working in a technology-driven sales environment is also preferred.,

Are you passionate about innovation and AI transformation? Join us as a Senior Consultant specialising in Microsoft Power Platform, Microsoft 365, and Copilot Studio agents. This role is central to driving Copilot-led engagements and delivering high-impact solutions for our customers. What Success Looks Like Success in this role means leading immersive workshops, building scalable solutions, and enabling customers to realize tangible business value through Microsoft’s Copilot and Power Platform ecosystem. You’ll be a trusted advisor, shaping AI journeys and accelerating adoption across industries. Responsibilities Engagement Delivery Customize engagements across Microsoft 365 Copilot, Copilot Chat, Copilot Studio agents, and Power Platform. Deliver solution design, agent development, and adoption strategies tailored to customer needs. Solution Development Build and deploy Copilot Studio agents, Power Apps, Power Automate flows, and Power Pages. Ensure solutions are secure, scalable, and compliant. Customer Success & Value Realization Conduct business value analysis and strategic roadmap planning. Drive measurable outcomes like Copilot MAU growth, agent consumption, and Power Platform revenue. Qualifications 5+ years of hands-on experience with: Microsoft Power Platform (Power Apps, Power Automate, Power Pages) Microsoft 365 (including Copilot integrations) Copilot Studio and agent development (preferred) Strong understanding of AI transformation, low-code development, and change management. Experience in both pre-sales and post-sales engagements, including PoC delivery and technical deployment. Excellent verbal and written communication skills. Proven stakeholder management and customer-facing experience.