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Hiring Manager Customer Service Operations

10 - 12 years

Noida

Posted:11 hours ago

Job Description

Hiring: Manager Customer Service Operations

Location: Noida

Experience: 12+ Years

Share your resume: shine.albert@hcltech.com

Key Requirements:

  • 1012+ years in Customer Service / Operations
  • 5+ years managing large customer service teams
  • Mandatory: MedTech / Medical Devices / Healthcare / Life Sciences experience
  • Strong Global Client & SLA/KPI Management experience
  • Expertise in People Management & Operational Excellence
  • Transformation, Lean/Six Sigma, Automation or AI exposure preferred
  • Excellent leadership & communication skills

Skills Required

Operations Service operations Team building Operations management Leadership Hiring Team management Customer service operations

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Work Mode

Work from Office

Job Type

Full Time

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