Walkin Drive @HCLTech || Fresher || 05th Nov

Walkin Drive- 05 Nov 2026 | International Voice Process | US Shift

About the Role

HCLTech is looking for enthusiastic and customer-focused fresh graduates to join as Process Associates. This is an excellent opportunity for candidates who are looking to build their careers in customer support and operations within a dynamic and fast-paced environment.

The ideal candidate should possess strong communication skills, attention to detail, and a passion for delivering exceptional customer experiences.

Job Title: International voice process - Fresher

Location: Chennai

Experience: Freshers (0-1 Year)

Employment Type: Full-Time

Interview Date: 05th November2026

Interview Venue: Sandhya Infocity, HCLTech, ETA3,OMR, Rajiv Gandhi salai, Navalur, chennai-600130

Timings: 11AM to 1PM

HR SPOC: Vinoth

Key Responsibilities

• Handle customer interactions through voice, email, and chat support channels.

• Respond to customer queries professionally and provide timely resolutions.

• Maintain accurate customer information across multiple systems and databases.

• Investigate and resolve customer concerns while ensuring a positive customer experience.

• Escalate complex issues to the appropriate teams when required.

• Adhere to process guidelines, quality standards, and compliance requirements.

• Support operational excellence through accuracy, efficiency, and continuous improvement.

Required Skills

• Excellent verbal and written communication skills.

• Strong customer service and problem-solving abilities.

• Good analytical and organizational skills.

• Ability to work effectively in a fast-paced environment.

• Basic computer proficiency and data management skills.

Eligibility Criteria

• Freshers from the 2025 and 2026 graduating batches.

• Arts & Science graduates are eligible to apply.

• Candidates should possess strong communication skills and be willing to work in a US Shift environment.

Educational Qualification

• Bachelor's degree in arts & science disciplines.

Not Eligible

• BE / B.Tech

• MCA

• M.Tech

• Msc IT

• IT-related Engineering Graduates

If you are looking to start your professional journey with a global organization and develop a rewarding career in customer support and operations, we encourage you to apply.

Contact Person: Aswini A / N