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Hiring For Insurance Advisiory

Hiring For Insurance Advisiory

Transcom

0 - 5 years

2 - 4 Lacs

pune

Posted:11 hours ago| Platform:

Apply

Skills Required

good english communication outbound sales insurance sales bpo sales insurance advisory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

We are looking for enthusiastic freshers to join our voice process team as Customer Support Executives. The role involves handling inbound or outbound calls, assisting customers with their queries or complaints, providing accurate information, and ensuring a high level of customer satisfaction. Candidates should have good communication skills, basic computer knowledge, and a positive attitude. No prior experience is required as training will be provided. This is a full-time role with rotational shifts, offering growth opportunities, a supportive work environment, and performance-based incentives.

As a Voice Process Executive, your key responsibilities include handling inbound and/or outbound calls to assist customers with their queries, complaints, or service requests in a professional manner.

You will be expected to provide accurate information, resolve issues efficiently, escalate complex problems when necessary, and maintain customer satisfaction.

Additionally, you will update customer records in the system, follow communication scripts when needed, and meet daily performance targets related to call quality, handling time, and customer feedback.

CONTACT - MANSI SHINDE 9209721484

Preferred candidate profile

Good verbal communication skills in English and/or regional language
Basic computer knowledge and typing skills
Ability to handle customer calls politely and professionally
Willingness to work in rotational shifts, including weekends (if required)
Positive attitude and eagerness to learn
Strong listening and problem-solving skills

Role:

Industry Type:

Department:

Employment Type:

Role Category:

Education

UG:

Key Skills

Skills highlighted with are preferred key

skills

Good English Communication

Customer Support

Fluent English

Preferred candidate profile

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Hiring For Insurance Advisiory

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role & responsibilities

As a Voice Process Executive, your key responsibilities include handling inbound and/or outbound calls to assist customers with their queries, complaints, or service requests in a professional manner.

You will be expected to provide accurate information, resolve issues efficiently, escalate complex problems when necessary, and maintain customer satisfaction.

Additionally, you will update customer records in the system, follow communication scripts when needed, and meet daily performance targets related to call quality, handling time, and customer feedback.

CONTACT - MANSI SHINDE 9209721484

Preferred candidate profile

Good verbal communication skills in English and/or regional language

Basic computer knowledge and typing skills

Ability to handle customer calls politely and professionally

Willingness to work in rotational shifts, including weekends (if required)

Positive attitude and eagerness to learn

Strong listening and problem-solving skills

Role:

Industry Type:

Department:

Employment Type:

Role Category:

Education

UG:

Key Skills

Skills highlighted with are preferred key

skills

Good English Communication

Customer Support

Fluent English

Preferred candidate profile

More Jobs at Transcom