Hiring For Inside sales Promoter-Video game Playstation-Chennai

• Sales Executive / Sales Associate

  : Front-line staff interacting with customers, demonstrating products, closing sales.

• Showroom/Store Supervisor or Lead

  : Oversees showroom floor operations, ensures merchandising & staffing, handles escalations.

• Product Specialist

  : Deeper knowledge of product(s) (here PlayStation consoles/games/accessories), handles demos & technical questions.

• Inventory / Merchandising Coordinator

  : Manages stock, displays, ensures products are available and well-presented.

• Customer Service / After-Sales Advisor

  : Handles warranty questions, returns, service escalation, customer retention.

Core Responsibilities

Here are responsibilities typical in a showroom sales role for this kind of product line:

1. Customer Engagement & Sales

• Greet and assist customers entering the showroom; identify customer needs (e.g., gaming console, games, accessories).
  
• Demonstrate product features and benefits of the PlayStation ecosystem (console, games, accessories, services).
  
• Upsell and cross-sell relevant items (e.g., extra controllers, game bundles, subscriptions).
  
• Meet or exceed individual and showroom sales targets (units sold, revenue, attach rate).
  
• Follow-up with customers as needed (e.g., for orders, reservations, upcoming launches).
  

2. Product Knowledge & Demonstration

• Stay current with the latest PlayStation hardware/firmware, software titles, accessories and services.
  
• Conduct in-showroom demos, allow customers to trial games/hardware.
  
• Explain technical specifications and compatibility (e.g., PS5 vs PS4, VR systems, accessories).
  
• Collect feedback from customers about product experiences and pass it to management or brand team.
  

3. Showroom Presentation & Merchandising

• Ensure showroom floor is well-presented: correct product placement, signage, correct pricing/display info.
  
• Monitor stock levels on the floor; replenish from storeroom, maintain cleanliness and visual appeal.
  
• Coordinate with brand/promotions team for launches, offers, in-store events.
  
• Ensure pricing, offers and promotional material are correctly displayed and aligned with brand guidelines.
  

4. Inventory, Order & Stock Management

• Track showroom stock (consoles, bundles, accessories, games) and coordinate replenishment.
  
• Manage display units, demo units (keeping them up-to-date and functional).
  
• Handle incoming deliveries, unpacking and initial stock logging.
  
• Liaise with back-end (warehouse, central store) for replenishments, returns, defective items.
  

5. Customer Service & After-Sales Support

• Address customer queries and complaints (in-store and sometimes over phone).
  
• Assist with warranty registration, returns/exchanges, set-up assistance.
  
• Ensure customer is aware of service/support options (e.g., PlayStation Network, online services).
  
• Maintain customer records, feedback logs, possibly loyalty programs.
  

6. Reporting & Meeting Targets

• Maintain daily/weekly sales reports: number of units sold, accessory attach rate, revenue per customer, conversion rate.
  
• Provide feedback on market/customer trends, competitor products, stock issues.
  
• Participate in training sessions, brand updates and meetings.
  
• Adapt to promotional periods/launches (which may require longer hours or special events).
  

7. Teamwork & Operational Compliance

• Work collaboratively with other showroom staff (cashiers, inventory staff, service staff).
  
• Comply with brand/company policies: pricing, promotions, stock handling, customer data.
  
• Maintain knowledge of and follow health & safety, store security, and loss-prevention procedures.
  
• Be flexible with scheduling: weekends, evenings may be required especially around big product launches.

Location : Velacherry and T Nagar