Posted:3 months ago|
Platform:
Work from Office
Full Time
Job Title : CUSTOMER EXPERIENCE EXECUTIVE/CUSTOMER CARE EXECUTIVE Business Unit : Retail Branch Banking Location of role : Jaipur/Ajmer/Beawar,Bagru, Kekri,Malpura Job Fn : Operations and customer service Role & responsibilities Job Purpose: To provide best in class banking services to our customers. Providing prompt solution to customer queries/resolution of customer issues within prescribed TAT Migrating customer requests to various direct banking channels of our bank Educating customers for using Payment options of our bank Ensure satisfactory audit in Welcome desk area of the branch. Assisting the branch in meeting their sales target. Preferred candidate profile Key Skills - Banking Product Knowledge Planning and Organizing Skills Interpersonal Skills Sales and Influencing Skills Communication Knowledge of Competition Experience Required - Minimum experience in years 1 yr Exposure to banking preferable Educational Qualifications - Graduation/Post Graduation Interested candidates Apply- ruchi.sharma14@hdfcbank.com
Hdfc Bank
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