Job Summary: We are seeking a detail-oriented and enthusiastic Operations to join our growing team. You will be managing our vendors, manufacturing units and ecommerce partners to ensure smooth fulfillment of demand. Responsibilities: Manage and maintain e-commerce accounts on platforms like [e.g., Shopify, Amazon, Myntra, Nykaa, etc.] Process and fulfill online orders, ensuring timely and accurate shipping. Monitor inventory levels and coordinate with the warehouse team to replenish stock. Manage ordering process end to end with manufacturing unit Handle customer inquiries and resolve issues related to orders, shipping, returns, and product information. Update product listings, including descriptions, images, and pricing. Track and analyze sales data to identify trends and areas for improvement. Qualifications: Bachelor's degree in Commerce, Business Administration, Marketing or a related field Proven experience 1-2 years working in ecommerce operations role Familiarity with ecommerce channels like Amazon, Myntra, Nykaa Strong attention to detail and accuracy. Excellent organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Excel (basic to intermediate level). Good communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively.
Job Summary: We are seeking a detail-oriented and enthusiastic Operations to join our growing team. You will be managing our vendors, manufacturing units and ecommerce partners to ensure smooth fulfillment of demand. Responsibilities: Manage and maintain e-commerce accounts on platforms like [e.g., Shopify, Amazon, Myntra, Nykaa, etc.] Process and fulfill online orders, ensuring timely and accurate shipping. Monitor inventory levels and coordinate with the warehouse team to replenish stock. Manage ordering process end to end with manufacturing unit Handle customer inquiries and resolve issues related to orders, shipping, returns, and product information. Update product listings, including descriptions, images, and pricing. Track and analyze sales data to identify trends and areas for improvement. Qualifications: Bachelor's degree in Commerce, Business Administration, Marketing or a related field Proven experience 3-4 years working in ecommerce operations role Familiarity with ecommerce channels like Amazon, Myntra, Nykaa Strong attention to detail and accuracy. Excellent organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Excel (basic to intermediate level). Good communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively.
Hibiscus Monkey is hiring a full-time Videographer & Editor to join their team. Requirements Should have own setup (camera, mic) Should know how to operate a camera Basic props & lighting knowledge for great footage Should know how to edit stylistically (PP, VN, Capcut) Be Based out of Mumbai Conversational English
Job Summary: We are seeking a detail-oriented and enthusiastic Operations to join our growing team. You will be managing our vendors, manufacturing units and ecommerce partners to ensure smooth fulfillment of demand. Responsibilities: Manage and maintain e-commerce accounts on platforms like [e.g., Shopify, Amazon, Myntra, Nykaa, etc.] Process and fulfill online orders, ensuring timely and accurate shipping. Monitor inventory levels and coordinate with the warehouse team to replenish stock. Manage ordering process end to end with manufacturing unit Handle customer inquiries and resolve issues related to orders, shipping, returns, and product information. Update product listings, including descriptions, images, and pricing. Track and analyze sales data to identify trends and areas for improvement. Qualifications: Bachelor's degree in Commerce, Business Administration, Marketing or a related field Proven experience 3-4 years working in ecommerce operations role Familiarity with ecommerce channels like Amazon, Myntra, Nykaa Strong attention to detail and accuracy. Excellent organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Excel (basic to intermediate level). Good communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively.
✨ Role Summary We are seeking a Creative & Content Strategist to serve as the strategic, narrative, and logical core of our content team. You will be the crucial bridge between our marketing goals and our creative execution, ensuring every piece of content (video, carousel) is built on a clear, compelling story and a logical, conversion-focused structure. You will directly manage and elevate the work of our junior content creators. 🔑 Key Responsibilities: The "Storytelling & Logic" Fix Content Blueprint & Storytelling: Develop comprehensive Creative Briefs and Narrative Outlines for all video (Reels, TikTok) and carousel content, explicitly defining the hook, problem/solution logic, product value proposition, and call-to-action (CTA). Logic and Flow Oversight: Review all content outlines and drafts to ensure a clear, logical progression that respects the viewer's attention span and delivers a cohesive message, eliminating confusing tangents or weak conclusions. Content Strategy & Performance: Lead the development of the monthly content calendar based on brand pillars, product launches, market trends, and performance data. Ensure content is strategic, timely, and aligned with measurable business objectives (e.g., traffic, engagement, conversion). Creator Coaching & Feedback: Act as the first-line editor and mentor for our junior content creators. Provide clear, constructive feedback on drafts to elevate their technical execution, scriptwriting, and adherence to the strategic brief. Trend Identification & Iteration: Continuously monitor social platforms (TikTok, Instagram, YouTube Shorts) for emerging trends, competitive moves, and content formats. Translate these insights into actionable briefs that maintain brand voice and logical consistency. Brand Voice & Consistency: Establish and maintain rigorous Content Guidelines to ensure a consistent tone, visual style, and message across all output, reinforcing our unique skincare brand identity. 🌟 Required Skills & Qualifications [3+] Years of proven experience as a Creative Strategist, Content Manager, or Senior Copywriter in an agency or fast-paced DTC/e-commerce environment. Experience in Beauty, Skincare, or Wellness is a significant plus. Content Creation expertise: to come up with content strategy and storyline you must must have had experience actually creating content and marketing Exceptional Storytelling Acumen: A demonstrated ability to craft narratives that transform product features into emotional benefits, especially for short-form, mobile-first video content. Data-Driven Creative: Proficient in using social media analytics and performance metrics (e.g., CTR, watch time, engagement rate) to inform and refine creative hypotheses. Strong Leadership & Communication: The ability to articulate complex strategies simply, and provide clear, motivating direction to a creative production team. Deep Platform Knowledge: Expert-level understanding of content best practices, formats, and native features on key platforms (e.g., Instagram Reels, TikTok, YouTube). Portfolio Requirement: Must include examples of Creative Briefs, Content Strategy Documents, or Script Outlines used to guide creative teams.
About Hibiscus Monkey Hibiscus Monkey is a first-of-its-kind body specialist brand in India that brings highly targeted solutions to niche problem areas on the skin on the body. Hibiscus Monkey was founded by a mother and her twin daughters, Mona, Naina, and Roshni. Mona, the mom, is a Chartered Accountant and a former corporate banker, while Naina is a Harvard MBA and a former Unilever employee, and Roshni is a dual MBA-MPP from MIT & Harvard and previously worked for the Government of India. We are looking for an organized, proactive, and detail-oriented Operations Associate to be the backbone of our supply chain, ensuring our beloved products are consistently in stock and delivered efficiently across all channels. The Role: The Supply Chain Backbone The Operations Associate will be responsible for the day-to-day management of our product inventory, supply chain, and manufacturing process. This role is highly cross-functional, requiring close coordination with our contract manufacturer, vendors, logistics partners, and internal sales/marketing teams. Success in this role means ensuring a smooth flow of goods from raw material sourcing to final product delivery, maximizing efficiency, and minimizing stock-outs. Key Responsibilities Inventory & Demand Management · Forecasting: Develop and maintain accurate sales forecasts and demand plans in collaboration with the sales and marketing teams to predict future inventory needs for both finished goods and raw materials. · Inventory Control: Monitor inventory levels across all storage locations (warehouse, 3PL, etc.) and channels (e-commerce, D2C), ensuring optimal stock levels to meet demand while minimizing holding costs. · Stock Reconciliation: Conduct regular inventory audits and reconciliations to ensure system accuracy and identify/resolve discrepancies. Manufacturing & Vendor Management · Purchase Order (PO) Management: Create, track, and manage Purchase Orders (POs) for raw materials, packaging components, and finished goods with our contract manufacturer and other third-party vendors. · Production Scheduling: Coordinate with the contract manufacturer to schedule production runs based on forecasts and current inventory needs, ensuring adherence to quality standards and timelines. · Vendor Relations: Build and maintain strong working relationships with key suppliers and the contract manufacturer to negotiate favorable terms, manage lead times, and resolve any supply issues promptly. Logistics & Supply Chain · Inbound & Outbound Logistics: Manage the end-to-end movement of products, including scheduling the shipment of finished goods from the manufacturer to our fulfillment centers/warehouses. · Channel Supply: Oversee the timely and accurate supply of products to all sales channels, including our e-commerce platform and any D2C/retail partners. · Cost & Efficiency: Continuously look for opportunities to optimize logistics processes, reduce shipping costs, and improve the speed and reliability of our supply chain. Qualifications & Skills Must-Haves · Education: Master’s or Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field. · Experience: 1-2 years of experience in an operations, inventory management, or supply chain role, preferably within the FMCG (Fast-Moving Consumer Goods) or D2C/e-commerce sector. · Technical Proficiency: Strong command of Microsoft Excel (for forecasting, data analysis, and reporting) and experience with inventory management or ERP systems. · Analytical Skills: Proven ability to analyze data, identify trends, and translate business needs into operational plans. · The role is person out of our Mumbai Office in Lower Parel