Role & responsibilities : 1. Responsible for coordinating with various statutory and regulatory bodies such as: Liaise with government departments for securing approvals and NOCs including but not limited to CMDA (Chennai Metropolitan Development Authority) approvals for land and building plans DTCP (Directorate of Town and Country Planning) layout sanctions and land-use permissions RERA project registrations and updates Panchayat building permissions and land documentation 2. Documentation: Prepare, collect, submit, and follow up on all documentation required for statutory approvals including application forms, plans, legal titles, and reports. 3. Stakeholder Management: Build and maintain relationships with officials at various government departments to expedite approval processes and ensure compliance. 4. Regulatory Compliance: Keep updated with changes in regulations and ensure projects are in alignment with the latest laws and norms Preferred candidate profile : Key Skills & Competencies: Strong understanding of real estate regulatory frameworks (CMDA, DTCP, RERA, etc.) Excellent communication, negotiation skills and solution oriented. Strong local government contacts and networking ability Should be a team player, affable and hyperactive. Proficient in Tamil and English (spoken and written) Should have his own mode of transport.
Role & responsibilities • Channel Partner Onboarding: Identify and empanel active real estate brokers and channel partners in targeted geographies. Maintain regular engagement and communication to drive performance. • Site Visit Management: Ensure quality lead conversion by coordinating timely site visits. Arrange logistical support and sales staff coordination for prospective clients. • Market Intelligence: Gather insights on competitor pricing, schemes, broker commissions, and buyer trends. Suggest new sourcing strategies based on evolving market dynamics. • Reporting & MIS: Maintain daily, weekly, and monthly reports on sourcing performance. Track KPIs such as lead-to-visit ratio, cost per lead, and source-wise performance. Preferred candidate profile
To oversee and enhance the customer experience by developing service strategies, managing customer service operations, resolving escalations, and ensuring long-term client retention and satisfaction. The AGM acts as the bridge between customers, management, and internal departments. Role & responsibilities Customer Relationship Management Develop and maintain strong, long-term customer relationships. Act as the senior point of contact for major or high-value clients. Ensure prompt and effective resolution of complex or escalated customer issues. Strategic Leadership Assist in developing and implementing customer relations strategies aligned with company goals. Analyze customer feedback and market trends to drive service improvement. Contribute to company-wide customer experience initiatives. Team Management Supervise, mentor, and motivate the customer service team. Set performance goals and monitor key performance indicators (KPIs) like CSAT, NPS, and retention rates. Conduct regular training sessions to enhance service standards. Operational Excellence Ensure timely response and resolution to customer queries. Oversee CRM systems and ensure accurate data management. Collaborate with departments like Sales, Operations, and Marketing to align service delivery. Reporting & Analysis Prepare and present regular reports on customer relations performance. Identify root causes of recurring customer issues and recommend corrective actions. Provide insights for product or process improvements. Preferred candidate profile Excellent communication and interpersonal skills Strategic thinking and problem-solving ability Strong leadership and people management Proficiency in CRM tools (e.g., Salesforce, HubSpot, Zoho CRM)
Walk-in Drive Job Description Job Title: Site Engineer Location: Panvel Qualification: B.E. Civil Department :Engineering Reports To: Project Head Experience: 5-8 yrs Job Roles & Responsibilities: 1. Site Execution & Supervision Oversee day-to-day site operations and ensure work progress as per schedule. Supervise and guide contractors, laborers, and site supervisors for timely completion. Ensure all construction activities are executed as per approved drawings and specifications. 2. Quality Control Monitor workmanship and materials to ensure adherence to quality standards. Conduct regular inspections and resolve technical issues on-site. 3. Coordination & Communication Coordinate with architects, structural engineers, and consultants for design clarifications. Communicate effectively with project managers, contractors, and clients. Report daily/weekly progress updates to the project head or management. 4. Planning & Scheduling Prepare daily, weekly, and monthly work schedules. Track project milestones and identify potential delays. Ensure resource availability (materials, manpower, machinery) as per project timeline. 5. Material & Resource Management Verify and record incoming materials and ensure proper storage. Monitor material consumption and prevent wastage. Coordinate with procurement for timely delivery of required materials. 6. Problem Solving Identify on-site technical or operational issues and provide practical solutions. Liaise with consultants for design changes or clarifications when required.
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