Job Overview:- Hey Concrete is looking for a dynamic and customer-oriented Sales Executive to drive direct-to-consumer sales of our premium concrete-based surface products. This role is ideal for a results-driven individual with strong interpersonal skills and a passion for design-driven products. You will be responsible for converting walk-in and online leads, providing a high-end buying experience, and driving customer satisfaction. Key Responsibilities: Lead Management & Conversion Handle inbound leads from various sources including website, showroom walk-ins, and social media. Qualify and convert leads into successful sales through product consultation and personalized service. Maintain a systematic follow-up process to ensure high conversion rates. Customer Experience & Relationship Building Deliver an exceptional in-store or virtual consultation experience aligned with the Hey Concrete brand. Build strong relationships with clients, including homeowners, interior decorators, and property developers. Educate customers about product features, applications, and customization options. Sales Operations Manage product displays, assist in visual merchandising, and coordinate customer appointments. Maintain accurate customer records and provide regular updates in the CRM system. Sales Strategy & Reporting Achieve monthly and quarterly B2C sales targets. Provide weekly reports on sales performance, lead status, and customer feedback. Offer insights into customer trends and preferences to support marketing and product development. After-Sales Coordination Coordinate with production, logistics, and installation teams to ensure timely and quality delivery. Address and resolve any post-sale issues or service requests to ensure client satisfaction. Collect testimonials and referrals to boost brand trust. Qualifications & Skills: · Bachelor's degree in Business, Marketing, Interior Design, or related field. MBA is plus. · 1–3 years of experience in B2C sales, preferably in luxury goods, home decor, or construction products. · Excellent communication and interpersonal skills. · Tech-savvy with experience in CRM and lead management tools. · Aesthetic sense and understanding of home design trends is a plus. Show more Show less