Designation Senior Team Lead /Team Lead Location - Nagpur, relocation candidates is also ok Overall Experience 3 years to 5 years Relevant Experience – 2 years as TL or Sr.TL Roles & responsibilities - Excellent communication Conflict Management Should have good experience in RCM, Denial Management, Claim Adjudication, Claim Processing, Claim Management Should have min 2years of experience in US Healthcare Payer or Provider Office Timings – UK evening shifts Working days- Mon-Fri Week offs – Sat & Sun Off

Overall experience between 10 and 15 years 4+ years experience in Project management Should have managed web application development in Microsoft technology Experience in client management and communication Experience in Agile Scrum Experience in understanding the business requirement Experience in working with internal quality team and adhere to the quality standards

Exciting Career Opportunity at Hexaware Technologies! Join our dynamic team and advance your career with us! We are looking for committed professionals to fill the following positions: - API Automation Testing (Rest Assured) (6 to 10 Years) - Python Automation (6 to 10 Years) - ETL Testing (Bigdata/Cloud) (6 to 12 Years) - Automation Selenium, Java + UI or API (6 to 12 Years) - Automation Selenium, C# (6-12 Yrs) - Automation Testing Playwright (6-12 Yrs) Join us on: Interview Date: 14th June 2025, Saturday Interview Time: 9.30 AM to 1 PM Explore the opportunities at our venues: Bengaluru Venue: Hexaware Technologies, 11th Floor, CR2, Prestige Shanthiniketan, Whitefield Road, Mahadevapura Post Bangalore, Karnataka, India. Chennai Venue : Hexavarsity block, 2nd Floor, SIPCOT IT PARK, Siruseri 603103 Pune Venue: Hexaware Technologies Limited, SEZ, Plot No 19, Rajiv Gandhi Infotech Park MIDC, Hinjewadi - Phase III, Pune Don't miss this opportunity to embark on a new career journey with us!

Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513

Job Title: Inbound Call Centre Team Leader Location: Ghansoli Experience: Minimum 2 years as a Team Leader in a Telecom BPO/Call Centre Industry: Telecom / BPO / Customer Support Employment Type: Full Time Job Description: We are looking for a motivated and customer-focused Team Leader to manage and guide our Inbound Call Centre team. The ideal candidate will be responsible for driving team performance, coaching agents, and ensuring the delivery of exceptional customer service. This role involves monitoring KPIs like NPS, FCR, TNPS, and productivity while maintaining a high level of team morale and operational efficiency. Key Responsibilities: Lead, motivate, and coach a team of Customer Care Advisors Ensure targets are met for NPS, FCR, TNPS, and quality Identify training needs and provide regular feedback Handle performance reviews, team meetings, and 1:1 sessions Resolve customer issues and support escalations Promote a customer-centric and high-performance culture Key Skills: Team Management, Coaching, Customer Service, Telecom Process, Performance Management, Excel & PowerPoint Qualifications: Graduate with strong communication and leadership skills If you are interested in this position kindly share your resume on VishakhaK1@hexaware.com or connect on 9930365127

Immediate openings for Quality Analyst _Non-Voice _Chennai Job description: Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SMEs on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Should have been a Quality analyst for at least two years in a Telecom Process. Experience from BPO industry with Telecom customer service background. Should have experience in auditing the email & chat would be an added advantage Criteria Graduation from any stream is mandatory Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background and preferred email & chat background Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma. Note : Interested candidates reach out to below : Nandhini A - 7358342513, NandhiniA1@hexaware.com

JOB DESCRIPTION : Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue: Featherlite The Address No 203/10B, Pallavaram-Thoraipakkam Road, (200 Ft Radial Road) Pallavaram, Chennai - 600 043 Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact : Charan R - 9043161533

JOB DESCRIPTION : Job description: Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address; 7th Floor 200 Feet Radial Road, Pallavaram, Chennai, Tamilnadu,600043 Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name: Pushpa Contact Number:7339159438

JOB DESCRIPTION - Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered.(Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address; 7th Floor 200 Feet Radial Road, Pallavaram,Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name : Vivek Contact Number: 8825945152 NOTEMention the name as " Vivek" in your RESUME while coming for the Interview.

Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Interested candidates please contact below number. Name - Akshaya (or) Priyadharshini Contact no - 7092144919 (or) 7200106840

JOB DESCRIPTION: Designation : Executive & Sr Executive (International Voice Process) Languages known :Hindi Location : Chennai One, Thoraipakkam Qualification : HSC passed / any graduate / arrear can be considered. Notice period Immediate Joiners Interview Venue HEXAWARE TECHNOLOGIES/BPS ; Chennai one SEZ IT PARK - GATE 2 ; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, ,MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097 Job location Thoraipakkam ; Chennai one SEZ IT PARK - Chennai TN Salary 2.33 LPA - 3.3 LPA Basis your performance and Years of Experience (T&C) ** Desired Candidate Profile: 0 to 3 Years of experience in Outbound and Inbound calls with excellent communication. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Preferably Immediate joiners. Should be flexible to work in complete night shifts. Transport : Drop will be provided Rounds of Interviews: HR round Operations round Mode of intervie w: Direct Walkin Drive (please come with 2 copies of your resume and a Government ID PROOF.) Interested candidate's contact the below helpline numbers between 10am to 6 pm for the virtual interviews. (FOR OUT STATION APPLICANTS ONLY). Contact Name: Eden (or) jyothika Contact Number: 7305113731 (or) 7395935449

Job Role Hiring For International Chat Process. Good English communication mandatory. Educational Qualification : Graduation Mandatory. Experience : Graduate Fresher/ Minimum 3-5years experience. Shifts : 5:30pm - 8:30am (Any 9 hours rotational work window). Week Off : 2 Rotational week off. Salary : 17k - 27k. Location : Ghansoli, Navi Mumbai Desired Candidate Profile 0-5 years of experience in an International BPO environment (chat process). Excellent written and verbal communication skills in English language. Graduate fresher from a recognized university. Ability to work flexible shifts including rotational shifts as per business requirements. Contact Details Number : 7304635458 Email : RituKaurR@hexaware.com

JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered.(Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address; 7th Floor 200 Feet Radial Road, Pallavaram,Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name : Achsah Contact Number: 7708675357 NOTE Mention the name as " Achsah" in your RESUME while coming for the Interview.

JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered.(Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address; 7th Floor 200 Feet Radial Road, Pallavaram,Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name : Pushpa Contact Number : 7339159438 NOTEMention the name as " Pushpa" in your RESUME while coming for the Interview.

|| LOCATION - NAVI MUMBAI ONLY || About Job Role Hiring for a voice process. Qualification - HSC/Graduation Experience - HSC : Min 6 months/ Graduate : Fresher Shift Timings - 8:00 am - 5:00 pm/ 10:00 am - 8:00 pm Week Off - Sat & Sun fixed off/ 6 Days Working(Sunday Off) Location - Ghansoli, Navi Mumbai Salary - Freshers : 15k / Experience : 18k-20k Desired Candidate Profile 0-3 years of experience in BPO/Call Centre environment (freshers welcome). Excellent communication skills in English language (written & spoken). Ability to work on day shift schedule. Strong fluency in English language is essential for this role. Contact Details Number : 7304635458 Email - RituKaurR@hexaware.com

JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate but (Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies LtdFeatherlite - The Address; 7th Floor200 Feet Radial Road, Pallavaram,Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. " Come for Direct Walk-in and mention Vaishnavi HR in your top of your resume." Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name: Vaishnavi Contact Number: 9042184570

Job description Job description Provide timely and accurate responses to customer inquiries via chat. Resolve customer issues and concerns in a professional and courteous manner. Maintain a high level of customer satisfaction by ensuring quality interactions. Document customer interactions and feedback accurately. Collaborate with team members to improve service delivery and customer experience. Adhere to company policies and procedures during customer interactions. Participate in training programs to enhance product knowledge and service skills. performance metrics and targets set by the management. Assist in developing customer service best practices. Contribute to a positive team environment and support colleagues. Criteria : Typing Skills (25WPM with 90% Accuracy) Decent English Communication Skills VWT-S score 44 (Chat Process) HSC and above qualification Ability to work in a fast-paced environment Flexibility to adapt to changing processes and technologies Shifts timings: Rotational Shifts Salary: Up to 1.92LPA Week Off: 2 Rotational off Transport: Transport for Female Employees after 9PM and for Male Employees after 12AM Contact: Sudharsan Email: Sudharsan@hexaware.com

Desired Candidate Profile Excellent communication skills with ability to handle international calls effectively. 0-3 years of experience in background verification or related field (freshers welcome). Ability to work independently with minimal supervision and prioritize multiple tasks simultaneously. Proficiency in US background verification processes and procedures. About Job Role Hiring for US Background Verification (Outbound Voice) Educational Qualification : HSC/Graduate Experience : Freshers/ Minimum 3 yrs experience Shift Timings : 5:30pm - 6:30am (9.5 Hours Rotational Shift) Week Off : Sat-Sun Good English communication Location : Ghansoli, Navi Mumbai Salary : 17k - 25k Contact Details Number : 7304635458 Email : RituKaurR@hexaware.com

Dear Job Aspirants, We are hiring candidates for Domestic Voice & Chat Process who are comfortable working in Night Shifts. Skills Required - Need excellent communication skills in English. Good typing speed and understanding of Computers. Decision making skills. Good Analytical and Interpretation skills. Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service. Perform other duties and responsibilities as necessary. Interested candidates can give Walk-In Interviews between 11am-2pm. Job Type: Contractual/ Temporary Benefits: Health insurance Provident Fund Transport Facility Schedule: Rotational shifts(Including Night Shift)

JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered.(Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies LtdFeatherlite - The Address; 7th Floor200 Feet Radial Road, Pallavaram,Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name: Akash Contact Number: 7094043108 Note: Mention the contact's name in the resume while coming for the interview.