Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513

Role & responsibilities ADF ADB ADB JD Overall 9-12 yrs of IT experience preferably in cloud Min 4 years in Azure Databricks on development projects Should be 100% hands on in Pyspark coding Should have strong SQL expertise in writing advanced/complex SQL queries DWH experience is a must for this role Experience in programming using Python is an advantage Experience in data ingestion, preparation, integration, and operationalization techniques in optimally addressing the data requirements Should be able to understand system architecture which involves Data Lakes, Data Warehouses and Data Marts Experience to own end-to-end development, including coding, testing, debugging and deployment Excellent communication is required for this role

Quality process excellence( PEX)- AM/DM - Navi Mumbai Six Sigma Green Belt OR Black Belt certification Graduate in any stream Analytics Good knowledge of MS Office Descent knowledge of statistical tools Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence Ensure Positive contribution to the companys Gross margins and Operating margins. Lead/ participate in Six Sigma and Lean projects. Identify and Mentor Six Sigma and Lean projects Mentor Green Belt Trainees Participate in consulting assignments Internally and at Client site Support/ Enable change management ensuing from the projects Value stream Mapping/ Process mapping Follow up on action items Recommend new/ improvements to delivery models Identify and ensure implementation automation projects, process improvements and cost optimization opportunities. Support maintenance of World Class Delivery standards Support Initiatives from CEOs office through CEO PMO Create reports for COO, Functional heads\Operational Heads and QPE. Monitor dashboards and issues for early warning signals and trends. Support for RFP, RFI, Sales Collaterals. Six Sigma and other (ARM grid) trainings. Participate in various meetings as part of the profile Job Responsibilities : (Desired) Should have done projects for Green Belt and Black Belt Good Communication skills Good interpersonal skills Criteria : (Must have) Must have driven process improvement plans/continuous improvement in customer service domain. Should be aware of DMAIC & Hypothesis Testing Graduate Criteria : (Desired) Added advantage Mini Tab. Should be aware of 7 QC tools. Shifts timings: Flexible shifts Week Off : Saturday & Sunday Transport : NA

Role : The R2R Assistant manager will be responsible for overseeing the Finance and Accounting Operations specifically for Record to Report processes in a non-voice BPO setting in Mumbai. The role requires extensive experience in F&A operations and a proven track record in managing large teams and client relationships. Job Responsibilities : ( Must have ) Should be working on strong accounting concepts Period close, daily journals, balance sheet recons, intercompany transactions, Fixed Assets Management Make sure the team timely enters and verifies accounting and business transactions Reviewing and potentially adjusting reports Verification of business operations, transactions and procedures Proactively support business in order to find the solutions optimized from the process perspective Contributing to initiatives that require local GAAP expertise and have an impact on accounting and tax Support to team members in a day-2-day activity Stay independent and act a strong gate keeper between Hexaware accountants and the customer Job Responsibilities : (Desired) Knowledge of generally accepted accounting principles Literacy in Microsoft application (D-365); F&A experience a plus Blackline tool exposure mandatory US GAAP accounting exposure Should have led teams for GL & Cash apps Highly organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment Ability to work both independently and cross-functionally Strong verbal and written communication skills with attention to details Criteria : (Must have) Professionally qualified (Mandatory) MBA/ACCA/CMA/CA with a post qualification experience of 4.5 to 6.5 years. Experience in managing teams of 5+ FTEs. Strong client handling and stakeholder management skills. Proficiency in R2R, P2P, AL, GL, and OTC processes. Criteria : (Desired) Bachelor's degree in finance, accounting, business, or a related field. Proven experience in handling P2P, O2C, and R2R activities. Excellent analytical and problem-solving abilities. Strong leadership and team management skills. Shifts timings: 5:30pm- 2:30am Week Off : YES Transport : YES

4-5 Years of Experience on Test Automation using Playwright Web Driver IO or Codecept Exposure to usage of GITHUB Copilot is Mandatory Hands-on experience using SQL Queries Ability to communicate well within the application\project teams. Highly motivated, independent, dedicated, and meticulous to details and accuracy

Minimum 5 years QA working experience and Minimum 3 years in automation testing Proven experience on UI test, API test, etc. Solid experience with Python/JAVA, Python is preferred Experience in Pytest test automation tool Proved experiences with SQL & relational DB Familiar with agile development model & CICD Good to have Azure or AWS Cloud Platform Experience with GIT, TestRail, Jira and Confluence(or equivalent tools.

Power BI Job Description Data Modeling and Integration Effective use of Power BI begins with strong data modeling and integration skills. Advanced practitioners develop and maintain complex data models that accurately reflect business needs. This involves: • Establishing Relationships: Creating logical links between diverse datasets to enable meaningful analysis. • Defining Hierarchies: Structuring data into multi-level hierarchies for deeper drill-down capabilities. • Calculated Columns: Adding custom columns with calculated values to enrich datasets and enable specific analytics. In addition to modeling, managing data integration tasks is crucial. This includes connecting to various data sources, handling diverse data formats, and applying transformation processes to ensure consistency and usability. Report and Dashboard Development Designing interactive and visually appealing reports and dashboards requires both creativity and technical expertise. Advanced users leverage Power BI Desktop to: • Independently create dynamic, interactive reports tailored to business objectives. • Implement advanced features such as bookmarks, enabling seamless navigation within reports. • Incorporate drill-through actions for granular data exploration. • Customize themes and visuals to align with organizational branding and enhance user experience. These reports serve as powerful tools for communicating insights and driving informed decision-making.

Role & responsibilities 1. Working on various monthly / quarterly / annual - financial reporting in accordance with Ind AS/IFRS US SEC regulations under IFRS/USGAAP 2. Read, understand and comprehend accounting standard, tax laws, company law, FEMA regulations etc. 3. Ensuring compliance to laws and regulations including companies act, tax laws and FEMA 4. Participate in the month-end close process, month close accruals for designated Units. 5. Reporting of financials into HFM and preparing Flash / MIS reports, Variance Analysis. 6. Prepare / Monitor balance sheet schedules. 7. Liaise with statutory, tax, and internal auditors. 8. Review of vendor and customer contracts. 9. Preparing Standalone and Consolidated Financials and ensure compliance with accounting standards, tax laws etc. 10. Working knowledge /implementation of SOX framework will be added advantage. Qualification: Chartered Accountant Experience: 5 to 8 Years post qualification (CA) work experience in Finance & Accounts Special Skills: 1. Knowledge of ERP (Oracle, People Soft, SAP) is must. 2. Incumbent should have knowledge of Ind AS and IFRS. 3. Communication skills (written and verbal). 4. Ability to build network and collaborate with cross- functional teams. Interpersonal skills, Result orientation, Analytical skills. Preferred candidate profile

We are urgently looking for I T Recruiter, who will be responsible for sourcing, screening, and hiring candidates for technical roles within the IT industry. Here are the key responsibilities and skills typically associated with the role: If interested, please share updated profile on sanap@hexaware.com Responsibilities : Identify and attract top IT talent through various sourcing methods. Screen applications and conduct initial interviews to assess candidates' skills and cultural fit. Collaborate with hiring managers to understand job requirements and ensure a smooth recruitment process. Negotiate job offers and manage the full recruitment cycle from initial contact to onboarding. Build and maintain relationships with tech talent to create a pipeline for future hiring needs. Skills : Strong understanding of IT roles and technologies. Excellent communication and interpersonal skills. Ability to assess candidates' technical skills and experience effectively. Proficiency in using recruitment tools and platforms. This information provides a comprehensive overview of the IT recruiter role and its requirements.

Roles and Responsibilities Provide accurate and timely solutions to customers' issues. Handle customer calls, emails, and chats to resolve their queries and concerns. Maintain a high level of professionalism and courteous demeanor at all times.

Job Title: Insurance Sales Team Leader Location: Ghansoli Experience: Minimum 1 year as a Team Leader in BPO/Call Centre Industry: BPO / Outbound Sales Employment Type: Full Time Roles and Responsibilities: Lead and motivate a high-performing sales voice team to achieve targets. Monitor team metrics, provide feedback, and drive performance improvements. Guide team members in their career progression through coaching and support. Manage change requests and ensure smooth implementation. Work independently with minimal supervision to meet business objectives. Foster a positive and collaborative team environment. Ensure team clarity on KRAs and individual responsibilities. Collaborate with cross-functional teams to streamline operations. Stay updated with industry trends to keep the team competitive. Key Skills: Experience in the insurance sales domain, with a demonstrated understanding of industry-specific challenges and opportunities. Proven track record of successfully managing and developing high-performing sales teams in a fast-paced environment. If you are interested in this position kindly share your resume on VishakhaK1@hexaware.com or connect on 9930365127

Job Title: Senior Python Backend Developer with AWS Serverless Expertise Location: Offshore Experience : 5-10 years Key Responsibilities: Design, develop, and maintain backend services using Python and AWS serverless technologies. Implement event-driven architectures to ensure efficient and scalable solutions. Utilize Terraform for infrastructure as code to manage and provision AWS resources. Configure and manage AWS networking components to ensure secure and reliable communication between services. Develop and maintain serverless applications using AWS Lambda functions, DynamoDB, and other AWS services. Collaborate with cross-functional teams to define, design, and ship new features. Write clean, maintainable, and efficient code while following best practices. Troubleshoot and resolve issues in a timely manner. Stay up to date with the latest industry trends and technologies to ensure our solutions remain cutting-edge. Required Qualifications: 5-8 years of experience in backend development with a strong focus on Python. Proven experience with AWS serverless technologies, including Lambda, DynamoDB, and other related services. Strong understanding of event-driven architecture and its implementation. Hands-on experience with Terraform for infrastructure as code. In-depth knowledge of AWS networking components and best practices. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Preferred Qualifications: AWS certifications (e.g., AWS Certified Developer, AWS Certified Solutions Architect). Experience with other programming languages and frameworks. Familiarity with CI/CD pipelines and DevOps practices.

IBM Integration Engineer (ITX Developer): • Overall, 4+ Years of years of IT experience with exposure to IBM Integration stack • 2+ Years of Design, develop, and maintain data transformation solutions using IBM ITX, working with structured and unstructured data to ensure seamless data integration. • Proficiency in IBM Transformation Extender (ITX) and its tools. • Knowledge of healthcare-specific packs and their application in integration processes. • Strong understanding of EDI transactions in the healthcare domain, including transaction sets like 837, 835, 270/271, 276/277, etc. • Familiarity with HIPAA regulations and standards. • Experience in data mapping, transformation, and integration workflows. • Basic knowledge of XML, X12, JSON, and other data formats used in EDI transactions. • Knowledge of APIs, web services, and RESTful architecture. • Ability to work collaboratively in a team environment and communicate effectively with technical and non-technical stakeholders. • Strong analytical and problem-solving skills. • Experience with other integration tools or platforms. • Knowledge of databases and SQL for data manipulation. • Familiarity with scripting languages like Python or JavaScript for automation. • Understanding of healthcare domain workflows and processes. • Experience in Agile methodology

Job Opportunity with Hexaware Technologies Ltd ! I am hiring for Big Data Lead (Azure Databricks with Pyspark, SQL), interested please share your details to manojkumark2@hexaware.com Exp: 9 to 12 years Total It Exp: Exp in Databricks: Exp in Pyspark: CCTC & ECTC : Notice Period /LWD: Location:

Job Opportunity with Hexaware Technologies ! i am looking for Tibco Spotfire consultant with 4+ years and Immediate joiner only Interested Resources, please share your Details to manojkumark2@hexaware.com Total IT Exp: Exp in Spotfire: CCTC & ECTC: Date of Join in Hexaware: Location: Key Responsibilities: • Design, develop, and implement interactive dashboards and reports using TIBCO Spotfire Strong knowledge of TIBCO Spotfire and data visualization techniques. Experience with SQL and data manipulation. • Familiarity with ETL processes and data integration. • Excellent problem-solving and analytical skills &Strong communication and collaboration skills. •

Hiring Alert# Role : Dotnet Fullstack Developer Location : Chennai / Mumbai / Pune Exp : 9 to 12 Years Notice : Only Immediate joiners If interested please share me your resume to akilas2@hexaware.com Role Description This is a full-time hybrid role for a Dotnet Fullstack Developer located in Bengaluru, with the flexibility for some work from home. The Dotnet Fullstack Developer will be responsible for back-end and front-end web development, creating and maintaining software applications, and participating in full-stack development projects. Day-to-day tasks will include writing clean, scalable code, unit testing, and collaborating with cross-functional teams to define, design, and ship new features. Must Have : .Net Core (4/5), React (3/5), HTML (4/5), CSS (4/5), Mongo DB (3/5)  Qualifications Proficiency in Back-End Web Development and Software Development Experience in Front-End Development with a strong understanding of Cascading Style Sheets (CSS) Solid knowledge of Full-Stack Development and integrating front-end and back-end components Excellent problem-solving skills and attention to detail Effective communication and teamwork abilities Bachelor's degree in Computer Science, Information Technology, or related field Experience in agile methodologies and DevOps practices is a plus Knowledge of cloud technologies and modern architecture patterns is beneficial. Thanks Akila Show more Show less

Key Responsibilities Drive the adoption and continuous improvement of Agile processes within project teams. Coach, mentor, and guide consultants to identify optimal solutions for project-specific challenges. Analyze existing systems and processes; design strategies for Agile best practice implementation. Ensure teams stay aligned with Agile principles, adjusting approaches as needed to meet strategic goals. Lead Agile workshops for development, functional teams, and key stakeholders. Facilitate individual and team learning through coaching and mentoring. Promote Agile principles, Scrum practices, and the overall operating model across teams. Champion the use of metrics and objective measures to track team performance. Coordinate cross-functional collaboration and communicate progress to leadership. What the Role Offers Opportunity to reimagine and redesign technology solutions that add business value. End-to-end project exposure across diverse tech stacks and cloud platforms. A dynamic environment for quick learning and upskilling in emerging technologies. Collaboration with multiple teams to implement technical solutions. High visibility and interaction with internal teams, vendors, and implementation partners. Essential Skills & Experience 7+ years of total IT experience , with strong expertise in Agile and Scrum methodologies. Proven experience facilitating Scrum ceremonies and coaching teams on Agile frameworks. Skilled in conducting retrospectives, stand-ups, and sprint planning. Ability to identify blockers and maintain team motivation through 1:1 coaching. Experience transitioning teams from traditional to Agile delivery models. Support Product Owners in backlog management and sprint planning. Proactively remove impediments and guide teams toward self-organization. Facilitate decision-making, conflict resolution, and continuous improvement. Evaluate and elevate team Agile maturity at a sustainable pace. Strong communication skills to improve transparency and adaptability. Certified in Scrum and/or SAFe methodologies. Demonstrated success in process creation and improvement. Experience in project risk and financial management.

Job description: International Voice Process (Night Shift) Designation: Senior Executive Languages Known: English Location: Hexaware Technologies Ltd, Sipcot IT Park ,Siruseri, Chennai - 600097 Qualification: Any graduate can be considered Notice period: Immediate Joiners preferable Desired Candidate Profile: Experience in Outbound or Inbound calls with excellent communication. Previous experience in a similar B2C customer support role is desirable. Experience in handling B2C customers across all three mediums is preferred . Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Should be able to communicate clearly in speech. Should be comfortable working in Night Shift Handle customer inquiries efficiently and professionally. Resolve customer complaints and issues promptly. Only Immediate joiners. Interested candidate kindly share your resume to this mentioned mail id or WhatsApp Abirami / Abiramis2@hexaware.com Contact No: 8807235238

Vast experience Data analysis and product implementation Engage with stakeholders to gather, analyse, and document customer requirements. Facilitate discussions to ensure alignment between business goals and technical solutions. Develop and maintain detailed project plans, workflows, and process documentation. Identify areas for process improvement and implement solutions to enhance operational efficiency. Create and oversee critical business documents, including,Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Process Flows and Data Flows. Ensure all documentation meets organizational standards and stakeholder expectations. Collaborate with development teams to ensure timely and cost-effective project delivery. Monitor project progress and address potential risks or delays proactively. Act as a bridge between customers and technical teams to resolve problems effectively. Analyse and troubleshoot customer issues, providing effective resolutions to maintain satisfaction Act as a liaison between customers and technical teams to translate needs into actionable solutions. Validate deliverables to ensure they meet business and functional requirements Support testing and implementation phases by addressing gaps and aligning with customer needs

Role & responsibilities JD: Primary skill: Datavault 2.0,SNOWFLAKE AND DBT Secondary skill: Data Modelling Responsibilities: Collaborate with business analysts and stakeholders to understand the business needs and data requirements Analyze business processes and identify critical data elements for modeling Conduct data profiling and analysis to identify data quality issues and potential data modeling challenges Develop conceptual data models to capture high-level business entities, attributes and relationships within the database structure Using Data Vault to create data models that details the different parts of a business such as hubs, satellites and links Build automated loading processes and patterns to minimize development expenses and operational costs Good knowledge of Dimensional Modeling and Design patterns Lead and manage data operations projects, demonstrating a strong experience in managing end-to-end data analytics workflow. Lead the data engineering team in designing, building, and maintaining Data Lake on Snowflake using ADF Analyze and interpret data from Snowflake data warehouse to identify key trends and insights. Document work processes and maintain clear documentation for future reference. Solid understanding of data modeling concepts, including dimensional and fact modeling. Bring hands-on experience from at least one implementation project related to reporting and visualization. Apply best practices for dimensional and fact modeling for optimal performance and scalability. Qualifications: 8+ years of experience in dimensional modeling and design patterns Proven experience in designing and developing data models that details business parts such as hubs, satellites and links Familiarity with Snowflake and designing the models on top of it Strong SQL skills for data retrieval and manipulation. Experience with data visualization best practices and principles. Ability to work independently and collaboratively within a team.