Posted:1 month ago|
Platform:
On-site
Full Time
Key Responsibilities:
- Attend inbound customer calls and maintain a friendly, empathetic tone to ensure a positive
experience.
- Handle customer tickets via CRM tools; ensure timely follow-ups, escalations, and
resolutions.
- Identify common cancellation reasons, product-related concerns, and customer pain points.
- Collaborate closely with the operations/logistics team to ensure smooth and timely deliveries.
- Share insights from customer feedback with internal teams to improve product and service
quality.
Ariro Toys
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Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed
Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed
