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For Employers

Helpdesk Executive

Advait Techserve India Pvt Ltd

0 years

0 Lacs

Santacruz Mumbai Maharashtra

Posted:6 months ago| Platform: SimplyHired logo

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Skills Required

Microsoft Excel Microsoft Office 12th Pass Internship

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Helpdesk Execuitve Job Description: Working for First level Maintenance for ATM Dispatch the First Level Maintenance calls to the concerned Field Engineers(Custodians) to make machine operational. Taking follow-ups on pending calls & closures. Handling all kinds of queries (Customer/Bank), escalation calls etc. To co-ordinate with customers & develop good relations with them. Coordinating E-mails on time to customer and as well as seniors. There will be coordination with the banks team and field team Skills required:- Basic knowledge of Micro-Soft Office (Excel, Word) Effective communication Decision Making Ready to work in pressure Job Types: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹8,000.00 - ₹10,000.00 per month Shift: Day shift Fixed shift Morning shift US shift Work Days: Monday to Friday Weekend availability

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Helpdesk Executive