Position: - Pro ject Manager Location :- Puducherry, Dadar and Nager Haveli and Daman and Diu, Leh, Ahmedabad D ) Roles & Responsibilities: Ensure adoption of effective team management approaches across the organization, building synergies and talents across teams and individuals to ensure high-quality achievements and results. Working closely with the state-level government officials, allied departments, State level Senior Citizens Welfare Committee and the Management & Executive teams. Organizing review meetings with Management & Executive teams in Monthly, Quarterly, Half-yearly & Annually on the performance in the development of the program. Organizing on improving professional skills, Capacity and team cohesion for Management & Executive teams to strengthening them. Taking effective measures in popularizing the Helpline and its services & toll free number. Ensure monitoring the performance by getting daily, monthly work done reports by utilizing dashboard tools etc. Ensure that team members bring their individual skills, expertise and competencies to form a cohesive and supportive team to achieve goals and objectives in an accountable manner. Assume line management of Field, Connect Centre, Communication, IT, Human Resource (HR) & Finance. Make significant contributions to the quality and quantity of institutional partnerships and partnerships with government. Identifying the problems in the implementation of the program and addressing them. Remuneration will be as per HelpAge India’s overall salary structure. HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws. HelpAge India is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity. For more information, visit www.helpageindia.org. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Due to the urgency of the position, interviews may be scheduled even before the closure of advertisement. Hence, interested candidates are encouraged to apply at the earliest. Please note that we will not be able to notify all applicants. Only short-listed candidates will be notified about the interview date. Requirements Educational Qualifications: PG or equivalent in fields of health care/ humanities/ social sciences/Management or PGDM in Rural Management/Community Development/Social Work. Work Experience: Minimum 10 years of management experience at various levels working with field-based staff to ensure timely and quality program implementation for State/National NGO; Proven experience of handling projects involving linkages with NGOs, National/State/ local organizations and government; Preferably experience on working with elderly focused programs in partnership with Government, local NGOs/ or CBOs. Experience in working as Program Manager in any state/national level programs not less than 2 years desirable Skills required: Fluency in English, Hindi/ local language with excellent verbal and written communication Experience of quality reporting and documentation Decision making Prior experience working in teams in a leadership role. Experience with training and capacity building is highly desirable. Ability to travel frequently within the state/country to learn and adopt new practices Ability to prioritize, organize and carry out multiple tasks efficiently under pressure and with little supervision; ability to accept supervision. Show more Show less
The person will be overall responsible for :- · Project design and development · Budget Management · Supervision of all the projects in the state of Karnataka · Project reporting and evaluation · Assist SH& CSR team for all proposal related tasks. · Project Monitoring · Impact assessment · Any other programme related activities as per states requirements Requirements The successful candidate will be:- · MSW / PG in social work / sociology with at least 8-10 years of hands on experience. · Should have excellent communication skills both written as well as oral · Should have good presentation and PR skills · Should be computer savvy · Should be sensitive to the cause of the organization
The Fundraising Executive will develop and execute fundraising strategies targeting schools, individuals, corporates, and trusts, with a focus on the SAVE program. This target-driven role involves field travel, donor engagement, and event management to meet acquisition and retention goals, aligning with HelpAge India’s mission. Key Responsibilities: Build relationships with school principals, corporates, and individual donors, securing renewals and upgrades. Plan fundraising strategies for diverse donor segments, emphasising SAVE program in schools. Research and generate leads for corporate partnerships and local opportunities. Manage and update donor database for effective engagement and reporting. Promote digital fundraising tools to school audiences. Support donor visits, corporate meetings, and events like quizzes and competitions. Collect donor feedback, analyze data, and prepare reports. Expand donor network and collaborate with other departments. Requirements Graduate, preferably with a management diploma/degree. 2–4 years in fundraising or donor relations; sales/marketing experience is a plus. Freshers with a passion for elderly care are welcome. Excellent communication and interpersonal skills. Proficient in MS Office; presentation and public speaking skills. Exposure to social marketing and commitment to HelpAge’s mission.
Summary of Responsibilities: HelpAge India is seeking an experienced, strategic, and creative Digital Marketing Specialist to amplify our digital presence and drive real-world impact for elders across the country. This is your chance to blend creativity with analytics, harness the latest tech and lead innovative campaigns that engage, inspire, and deliver measurable results. In this pivotal role, you’ll take ownership of end-to-end digital marketing—crafting compelling social media strategies, pioneering performance marketing and optimizing web and email initiatives. You’ll be at the forefront of digital fundraising, leveraging data-driven insights to maximize engagement and support for our mission. If you thrive on both storytelling and strategy, and want your work to contribute to meaningful social change, we want you on our team! Key Responsibilities Social Media & Performance Marketing (50%) Design and execute full-funnel social commerce strategies. Lead high-impact fundraising campaigns and performance management across Meta, LinkedIn, YouTube, and Google. Drive donor acquisition and integrate cutting-edge AI retargeting strategies. Build vibrant online communities and develop innovative engagement tactics. Collaborate with influencers and forge co-branded social campaigns. Initiate and manage integrated inbound and outbound lead generation campaigns (Social Media, WhatsApp, SMS, Online) to unlock new revenue streams. Create compelling digital content—posts, blogs, ads, PDFs, email templates—while collaborating with internal teams and field partners. Track, measure, and report on KPIs using SEO, Google Analytics, FB Pixel/Analytics, GTM, and more. Stay ahead of market trends, competition, and emerging technologies in the digital and nonprofit space. Web Tech & SEO (30%) Optimize website performance and SEO to boost digital visibility. Manage online platforms and CRM systems for seamless supporter journeys. Identify and implement AI-powered tools to enhance digital efficiency. Oversee Google Ad Grants for nonprofit campaigns. Improve UI/UX to drive conversions and manage chatbots for real-time support. Ensure robust attributions and tracking (GTM, Google Analytics, FB Pixel/Analytics). Grow traffic and strengthen HelpAge India’s digital footprint. Other Digital Support (20%) Lead targeted email marketing campaigns. Support digital media planning and buying (YouTube, Google Ads, etc.). Ensure thorough documentation, reporting, and compliance. Requirements QUALIFICATIONS, EXPERIENCE, AND COMPETENCIES Degree in Communications, Digital Tech, or a related field. Additional qualification in digital marketing is a plus. Experience Required 8–10 years’ experience in a similar digital marketing role. Excellent English skills for independent content creation and design. Proficiency with social media analytics tools, MS Office Suite, and Mac environments. Hands-on experience with AI-powered marketing tools. Strong understanding of CRM for supporter conversion, engagement, and retention. Proven ability to develop and manage content for social media (WordPress, Canva, Adobe Suite, Email Campaign Systems, Facebook, YouTube, LinkedIn, Quora, Instagram, etc.). Self-motivated, flexible, and adept at managing multiple projects to tight deadlines. Critical thinker with meticulous attention to detail. Solid knowledge of SEO, analytics, and web optimization. Sensitivity to eldercare, health risks, and rights. Familiarity with marketing automation technology. Desirable Qualities/Experience/Skills Prior experience in fundraising operations or digital communications for not-for-profits.
As the ideal candidate for this role, you will be responsible for developing and implementing a cohesive brand strategy and Standard Operating Procedures (SOPs) that align with the organization's mission, values, and market positioning. Your key focus will be to ensure brand consistency across all communication channels, both internally and externally. You will lead brand campaigns and initiatives aimed at enhancing awareness, engagement, and loyalty, while monitoring brand performance and perception through data-driven insights. In the realm of Media & Public Relations, you will play a pivotal role in building and nurturing strong relationships with media outlets, journalists, and influencers. Collaboration with PR agencies to develop effective media plans and drive desired outcomes will be a core aspect of your responsibilities. Additionally, you will be tasked with developing and managing PR strategies, including press releases, op-eds, articles, media kits, and thought leadership content. Your expertise will be crucial in leading crisis communication planning and execution with discretion and agility. When it comes to Campaigns & Event Strategy, you will be expected to lead campaigns from ideation to execution, ensuring seamless delivery. Your role will involve designing and executing strategic events such as corporate conferences, internal engagements, product launches, and CSR initiatives. Collaboration with internal teams and external vendors will be essential to guarantee flawless event execution. Post-event evaluations to measure impact and manage event logistics will also fall within your purview. To excel in this role, you should possess a Master's degree in Communications, Public Relations, Marketing, or a related field, while a Bachelor's degree in English literature would be advantageous. A minimum of 8 years of progressive experience in corporate communications, with a proven track record in brand management, media relations, and event leadership, is required. Your experience in working with diverse stakeholders and communities to develop inclusive communication strategies will be highly valued. You should demonstrate exceptional written, verbal, and visual communication skills in English, Hindi, and potentially other languages. A strategic mindset coupled with creativity and hands-on approach is essential, along with strong interpersonal and leadership skills. An agile, proactive, and results-oriented mindset will set you up for success in this role. Proficiency in design skills, including layout, infographics, typography, color theory, and composition to support branding and visual identity, is crucial. Your proficiency in design and multimedia applications such as Canva, Adobe Photoshop, Excel, CorelDRAW, Illustrator, and video editing software like Filmora and Adobe Premiere will be beneficial. Knowledge and utilization of AI-driven applications for managing multiple platforms at work will be an added advantage. Sound knowledge of Microsoft Office applications and good editing and proofreading skills are necessary. Experience in brand refresh or rebranding initiatives, designing intuitive user interfaces and user experiences, managing multiple projects simultaneously, and meeting deadlines are all desirable qualities. Your organizational skills, attention to detail, and strong data management capabilities will be assets in this role. A deep commitment to social justice, equity, and nonprofit values, particularly in support of the elderly, is essential for success in this position.,
The Helpdesk Manager will oversee the operations of the Helpdesk program at the assigned location, ensuring seamless assistance to elderly patients and their caregivers. The role involves supervising the helpdesk team, building partnerships with stakeholders, managing escalations, and ensuring compliance with organizational policies. The Helpdesk Manager will also focus on operational efficiency, service quality, and program expansion to enhance the overall experience of elderly individuals at healthcare facilities. Key Responsibilities: 1. Operational Management Lead and manage day-to-day operations of the programme , ensuring efficient service delivery. Monitor patient flow and allocate resources to maximize support for elderly individuals. Develop and implement processes to streamline helpdesk functions, including SOP adherence. Ensure all helpdesk personnel meet key performance indicators (KPIs) and deliver exceptional service. 2. Team Leadership Supervise and guide the helpdesk team, ensuring their roles align with program objectives. Conduct regular team meetings to discuss goals, progress, and challenges. Organize and facilitate training sessions to improve staff knowledge and skills in elderly care. Handle recruitment, onboarding, and performance evaluations for helpdesk staff and volunteers. 3. Stakeholder Engagement Build and maintain relationships with key stakeholders, including hospital authorities, government agencies, old age homes, NGOs, and volunteers. Coordinate with the geriatric department and other hospital units to address patient needs effectively. Represent the helpdesk in meetings, seminars, and events, advocating for elderly care. 4. Patient and Case Management Supervise the resolution of elderly patients' issues, including obtaining doctor appointments, medicine procurement, and counseling services. Oversee case management, including the documentation of patient details, follow-up actions, and referrals. Ensure timely response to escalated cases and coordinate with appropriate authorities when needed. 5. Reporting and Documentation Maintain accurate records of helpdesk activities, including patient logs, case studies, and follow-up reports. Prepare monthly and quarterly reports for the National Program Manager, highlighting key achievements, challenges, and recommendations. Monitor data collection and ensure compliance with reporting standards and formats. 6. Volunteer Management Develop and implement strategies for effective volunteer engagement and duty allocation. Conduct orientation sessions for volunteers and evaluate their contributions regularly. 7. Strategic Development and Program Expansion Identify gaps in service delivery and propose actionable strategies for improvement. Explore opportunities to expand the helpdesk program to additional locations or partnerships. Collaborate with the National Program Manager to draft proposals and budgets for program enhancement. 8. Compliance and Quality Assurance Ensure helpdesk operations comply with organizational policies, hospital guidelines, and local regulations. Conduct regular audits to maintain service quality and identify areas for improvement. Requirements Strong leadership and team management capabilities. Excellent communication and interpersonal skills, particularly with elderly patients and healthcare professionals. Knowledge of healthcare systems, geriatric care, and welfare programs. Analytical and problem-solving abilities for handling escalated cases and operational challenges. Ability to multitask, prioritize workloads, and meet deadlines in a dynamic environment. Proficiency in Microsoft Office Suite and experience with MIS systems. Empathy, patience, and a commitment to serving elderly populations. Qualifications & Experience: Master’s degree in Social Work, Healthcare Management, or a related field is preferred. Minimum of 3-5 years of experience in a leadership role within healthcare or social services, with a focus on elderly care. Proven track record in program management, stakeholder coordination, and team supervision. Familiarity with hospital operations, helpdesk management, and public welfare schemes is desirable.
Key Responsibilities: Vehicle related Management: Maintain a comprehensive record of all MHUs and ensure statutory compliance is up-to-date. Ensure vehicle insurance renewals are processed monthly and handle the follow-up for statutory compliance. Maintain records of GPS devices and ensure GPS devices are fully functional with live tracking capabilities. Download and analyze monthly GPS reports for performance tracking and compliance. Manage the purchase of new GPS devices and coordinate installation processes. Create user IDs and passwords for SPM and SPO following GPS installation. Provide training for MHUs on the proper usage of GPS systems. Handle GPS software and SIM renewals annually based on financial year requirements. Mobile Lab Kit Management: Maintain records for all Mobile Lab Kits assigned to MHUs. Oversee the renewal of AMC/CMC contracts for the Mobile Lab Kits as required. Coordinate with vendors for servicing and maintenance of Mobile Lab Kits. Track beneficiary data through the Lab Kit dashboard to ensure proper functionality and reporting. Conduct training sessions for MHU staff on lab testing procedures and beneficiary data entry. Coordination with Departments and Field Teams: Maintain soft and hard copies of MOUs for every MHUs/SHU Project. Update the MHU MIS with MOU details, addendum details, launch dates and budget Coordinate with the state team for the update related to new MHU and closed MHU/SHU Coordinate with finance department for the advance payment and settlement of advance payments related to vehicle insurance renewals and GPS Ensure proper record-keeping and processing of purchase bills for GPS devices and Mobile Lab Kits Assist MHU team in the budget vs expenditure exercise of every MHU Assist MHU team in the M-Sparsh report compilation Requirements Graduate with at least 2-3 years of relevant experience Should be good knowledge of MS excel Should have good coordination experience Preferably with good communication skills
As a Project Executive at HelpAge India, you will play a crucial role in providing various agecare services to marginalized elderly and their communities. Your responsibilities will include: - Project implementation - Community Mobilisation - Budget Management - Coordination with different stakeholders - MIS and reporting - Performing any other tasks as assigned Qualifications: - Graduate in social work/ social science with 2 years of experience in the social sector. Freshers may also apply - Fluent in written & oral English - Knowledge of Microsoft Tools (Outlook, Word, Powerpoint, Excel) - Familiarity with the world wide web & internet usage - Good presentation skills HelpAge India is a renowned charitable organization with over 46 years of experience in working for older people in India. The organization has received accolades such as the UN Population Award 2020 and the highest CRISIL VO1A grading for operational excellence and credibility. If you are interested in this opportunity, please apply within 15 days with details of your last salary, expected salary, and three references to hr@helpageindia.org with "Project Executive" in the subject line. Please note that interviews may be scheduled before the advertisement closure, so early applications are encouraged. Only short-listed candidates will be notified about the interview date. This is a full-time position with benefits including health insurance, paid time off, and Provident Fund. The work location is in person at various locations in Chattisgarh.,
Role Overview: As a Fundraising Executive at HelpAge India, your primary role will involve developing and executing fundraising strategies targeting schools, individuals, corporates, and trusts, with a specific focus on the SAVE program. This target-driven position will require field travel, donor engagement, and event management to achieve acquisition and retention goals while aligning with HelpAge India's mission. Key Responsibilities: - Build and nurture relationships with school principals, corporates, and individual donors to secure renewals and upgrades. - Develop fundraising strategies tailored to diverse donor segments, with a particular emphasis on promoting the SAVE program within schools. - Conduct research to identify and generate leads for potential corporate partnerships and local fundraising opportunities. - Maintain and update the donor database to ensure effective engagement and reporting. - Advocate for and promote digital fundraising tools among school audiences. - Provide support for donor visits, corporate meetings, and various events such as quizzes and competitions. - Gather donor feedback, analyze data, and prepare detailed reports for management. - Expand the donor network and foster collaboration with other departments within the organization. Qualifications Required: - Graduation, preferably with a management diploma or degree. - Minimum of 2 years of experience in fundraising or donor relations; sales/marketing experience would be a bonus. - Freshers with a strong passion for elderly care are encouraged to apply. - Excellent communication and interpersonal skills are essential for this role. - Proficiency in MS Office is required, along with strong presentation and public speaking abilities. - Exposure to social marketing and a deep commitment to HelpAge's mission are highly valued.,
Reports to: Chief Operating Officer Team: Researchers Location : New Delhi Tenure: 3 years (annual contract, renewable based on performance and budget availability) The Director will serve as the architect and leader of the Institute of AgeCare Research (IAR), driving the creation, growth, and long-term success of HelpAge India's interdisciplinary research center for ageing and age care. This position requires a professional committed to shaping the Institute’s culture, establishing its operational excellence, and spearheading its reputation as a national hub for innovative gerontology research. Reporting to HelpAge India’s senior management, the Director will be responsible for setting up the Institute, building diverse research teams, forging high-impact university and industry partnerships, and cultivating an ecosystem of collaboration across the Indian and global ageing sector. The Director will champion the Institute’s mission to generate rigorous, evidence-based insights and transform the policy and practice landscape for older persons in India. Key Responsibilities · Institution Building & Strategic Leadership o Lead the structured establishment of the Institute, including infrastructure setup, staff recruitment, policy formulation, and operational framework design. o Adapt and execute the Institute’s three-year strategic roadmap, aligning research focus areas and operational goals with HelpAge India’s mission and board directives. o Create, supervise, and continuously improve internal processes including governance, ethics review, and data security standards · Research Leadership & Capacity Development o Guide the Institute’s core research agenda, steering longitudinal studies, surveys, policy analysis, and impact evaluations in priority gerontology domains. o Design and implement robust monitoring & evaluation frameworks and methodologies for ongoing research. o Foster an environment of interdisciplinary collaboration by mentoring research staff and facilitating technical skill development. o Champion the integration of advanced quantitative, qualitative, and mixed-method approaches, and promote the adoption of digital data collection tools and innovative age care technologies · University & Stakeholder Partnerships o Position the Institute as a leading node for partnership-driven research by structuring collaborative agreements with academic institutions, public policy think tanks, NGOs, government agencies, and industry partners. o Spearhead joint proposals, shared research projects, and cross-institutional forums, ensuring IAR remains a preferred partner for national and international gerontology initiatives. o Secure external funding and co-investment opportunities through grant writing, MoUs, and strategic alliances. · Knowledge Dissemination & External Engagement o Oversee the publication of flagship reports, policy briefs, and peer-reviewed research outputs. o Curate and host national and international conferences, seminars, workshops, and webinars as platforms for knowledge exchange and public engagement. o Launch and manage an online knowledge hub for research dissemination and stakeholder networking · Training, Policy Advocacy, and Impact o Establish fellowship programs and capacity-building workshops to nurture emerging scholars, practitioners, and youth leaders in ageing research. o Advocate for evidence-based ageing policy through stakeholder consultations, advisory panels, and annual stakeholder impact reviews. o Ensure rigorous tracking of key performance indicators (KPIs) for research output, knowledge transfer, partnership strength, and policy influence · Resource Mobilization & Sustainability o Drive resource mobilization strategies, and securing multi-year sustainability through external grants. o Oversee budgeting, financial management, and ensure efficient allocation of funds to maximize research and partnership returns. · Promoting Inclusivity & Innovation o Embed multidisciplinary, gender-sensitive, and ethically responsible research approaches. o Cultivate a culture of inclusiveness, continuous learning, and social innovation in all Institute activities. Disclaimer: The Job Description above is not an exhaustive list of skill, effort, duties, and responsibilities associated with the position. Requirements Qualifications & Experience · Education: PhD (or equivalent) in Gerontology, Public Health, Social Sciences, Economics, or relevant discipline; specialization in ageing research preferred. · Experience: At least 15-18 years of progressive leadership in research, policy advocacy, in reputable NGOs, academic institutions, or public sector organizations, with demonstrable achievements in managing interdisciplinary teams, university partnerships and resource mobilization including application of grants · Expertise: Proven record in securing grants, publishing influential research, and leading complex projects in ageing or related social sectors. Skills & Competencies · Exceptional strategic planning, team-building, and leadership ability. · Advanced proficiency in research design, methodologies (qualitative and quantitative), statistical analysis, and monitoring & evaluation. · Deep understanding of ageing issues, India’s gerontology policy landscape, and digital/technological trends in age care. · Effective communicator and collaborator, able to inspire teams and build consensus among diverse stakeholders. · Strong commitment to ethical standards, gender equity, and innovation. Benefits HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws. Interested candidates may apply with a cover /motivation letter, along with details of last salary drawn, expected salary, and three professional referees. Due to the urgency of the position, interviews may be scheduled even before the closure of the advertisement. Hence, interested candidates are encouraged to apply at the earliest. Please note that we will not be able to notify all applicants. Only short-listed candidates will be notified about the interview date.
Reports to: Director, Institute of AgeCare Research (IAR) Location : New Delhi Tenure: 3 years (annual contract, renewable based on performance and budget availability) Role Overview The Junior Researcher will be an integral part of IAR’s multidisciplinary research team, providing critical support for data-driven studies on ageing in India. This position offers exposure to all facets of gerontology research—fieldwork, analysis, and knowledge dissemination—while ensuring compliance with high ethical standards. The Junior Researcher will work closely with senior researchers and other members to generate evidence, develop policy insights, and advance HelpAge India’s commitment to high-impact, inclusive research. Key Responsibilities · Research Support & Data Collection o Assist in conducting primary research, including administering field surveys, collecting qualitative and quantitative data, and supporting interviews on issues like geriatric health, elder abuse, digital inclusion, and social security gaps. o Maintain accurate records of research activities and ensure data integrity during collection and entry processes. · Data Analysis & Reporting o Support the analysis of program data, helping to identify beneficiary feedback, best practices, and implementation challenges for ageing-related projects. o Participate in the preparation and review of policy papers, research reports, newsletters, and presentations under guidance from senior team members. o Contribute to the maintenance and organization of IAR’s data repository and digital knowledge portal. · Research Administration & Knowledge Sharing o Help track research KPIs and outputs using monitoring and evaluation (M&E) frameworks developed by the Institute. o Assist with organization and logistics for seminars, workshops, fellowships, and collaborative forums focused on ageing research. o Prepare and draft materials for internal and external knowledge dissemination, ensuring clarity and professionalism. · Collaboration, Learning & Compliance o Work collaboratively in a multidisciplinary team environment, supporting partnership activities with universities, NGOs, and government agencies, as assigned. o Uphold strict ethical standards, ensuring data security, confidentiality, and inclusivity in all research activities. o Demonstrate eagerness to learn—actively seeking feedback, participating in professional development, and engaging in policy advocacy efforts. Requirements Qualifications & Experience · Master’s degree in Social Sciences, Public Health, Economics, or related field (interest in gerontology preferred). · 3–5 years’ experience in research, data entry, or social project assistance; exceptional recent graduates or those with relevant internships are encouraged to apply. Skills & Competencies · Working knowledge of research methodologies, data analysis, and tools such as Excel, SPSS, Google Workspace, or similar. · Strong organizational skills, attention to detail, and the ability to communicate findings through written reports and presentations. · Understanding of India’s ageing issues, including NCDs, loneliness, elder rights, and social pensions. · Team-oriented mindset with a willingness to collaborate, learn, and contribute proactively to the Institute's goals. · Commitment to ethical research practice, social impact, and professional growth. Disclaimer: The Job Description above is not an exhaustive list of skill, effort, duties, and responsibilities associated with the position. Benefits HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws. Tnterested candidates may apply within 15 days of this advertisement, with a cover /motivation letter, and CV along with details of last salary drawn, expected salary, and three professional referees.
Reports to: Director, Institute of AgeCare Research (IAR) Location : New Delhi Tenure: 3 years (annual contract, renewable based on performance and budget availability) Role Overview The position will be a key player in IAR’s multidisciplinary research, responsible for designing and executing original studies that inform national ageing policy and care practices. This position will lead primary data collection and analysis while powering research initiatives that shape the Institute’s knowledge base and advocacy efforts. The role requires not only research expertise but a commitment to mentoring other research staff and fostering evidence-driven collaboration with external partners. Key Responsibilities · Leading Research Project o Independently design and manage cross-sectional, longitudinal, and mixed-method research projects on gerontology themes including geriatric health, social security, elder abuse, economic livelihoods, and digital inclusion. o Lead rigorous data collection efforts—surveys, interviews, focus groups—and ensure high-quality, ethical sampling and fieldwork standards. · Advanced Data Analysis & Knowledge Creation o Analyze complex datasets from HelpAge India programs and external sources to extract actionable insights, identify trends, and generate policy recommendations. o Develop and maintain research databases, thematic knowledge hubs, and contribute to building a comprehensive data repository for the Institute. o Author policy briefs, academic articles, and flagship reports based on empirical findings. · Strategic Planning & Collaboration o Assist the Director in refining the Institute’s research agenda, strategic priorities, monitoring & evaluation (M&E) frameworks, and baseline studies. o Collaborate on partnership-driven research proposals with academic institutions, universities, government, and NGOs; represent IAR in research forums and joint study initiatives. · Capacity Building & Dissemination o Support outreach and knowledge-sharing by organizing and contributing to conferences, workshops, seminars, and fellowship programs. o Mentor Junior Research Associates, research fellows, and interns, promoting methodological rigor and analytical skills development. · Quality Control, KPIs & Reporting o Track and report on key performance indicators (KPIs) for research process excellence, output quality, and policy influence. o Prepare annual research performance reports and lead stakeholder feedback reviews. · Ethics & Inclusivity o Uphold strict ethical standards in all research processes, ensuring data security, confidentiality, and inclusivity for diverse elderly populations, with attention to gender, disability, and marginalized communities. Requirements Qualifications & Experience · PhD /Post-Graduate in Gerontology, Social Sciences, Public Health, Economics, or related discipline (ageing specialization preferred). · 8-10 years progressive experience in social sector research, policy analysis, or data-driven program evaluation, ideally within NGOs, academic institutions, or government projects. · Proven record of designing and executing interdisciplinary research and publishing in peer-reviewed forums. Skills & Competencies · Expertise in research design, data collection, and advanced quantitative/qualitative analysis. · Proficiency in statistical tools: SPSS, R, Python, or similar; ability to visualize and communicate complex findings clearly. · Exceptional analytical thinking and writing for reports, policy papers, and publications. · Strong project management, teamwork, and stakeholder engagement skills. · Familiarity with India’s ageing policy environment, SDGs, and contemporary challenges such as urbanization and technological exclusion. · Commitment to ethical research practice and capacity building. Disclaimer: The Job Description above is not an exhaustive list of skill, effort, duties, and responsibilities associated with the position. HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws. Interested candidates may apply within 15 days of this advertisement, with a cover /motivation letter a long with details of last salary drawn, expected salary, and three professional referees.
Reports to: Director, Institute of AgeCare Research (IAR) Location : New Delhi Tenure: 3 years (annual contract, renewable based on performance and budget availability) Role Overview The position will be a key player in IAR's multidisciplinary research, responsible for designing and executing original studies that inform national ageing policy and care practices. This position will lead primary data collection and analysis while powering research initiatives that shape the Institute's knowledge base and advocacy efforts. The role requires not only research expertise but a commitment to mentoring other research staff and fostering evidence-driven collaboration with external partners. Key Responsibilities Leading Research Project o Independently design and manage cross-sectional, longitudinal, and mixed-method research projects on gerontology themes including geriatric health, social security, elder abuse, economic livelihoods, and digital inclusion. o Lead rigorous data collection effortssurveys, interviews, focus groupsand ensure high-quality, ethical sampling and fieldwork standards. Advanced Data Analysis & Knowledge Creation o Analyze complex datasets from HelpAge India programs and external sources to extract actionable insights, identify trends, and generate policy recommendations. o Develop and maintain research databases, thematic knowledge hubs, and contribute to building a comprehensive data repository for the Institute. o Author policy briefs, academic articles, and flagship reports based on empirical findings. Strategic Planning & Collaboration o Assist the Director in refining the Institute's research agenda, strategic priorities, monitoring & evaluation (M&E) frameworks, and baseline studies. o Collaborate on partnership-driven research proposals with academic institutions, universities, government, and NGOs; represent IAR in research forums and joint study initiatives. Capacity Building & Dissemination o Support outreach and knowledge-sharing by organizing and contributing to conferences, workshops, seminars, and fellowship programs. o Mentor Junior Research Associates, research fellows, and interns, promoting methodological rigor and analytical skills development. Quality Control, KPIs & Reporting o Track and report on key performance indicators (KPIs) for research process excellence, output quality, and policy influence. o Prepare annual research performance reports and lead stakeholder feedback reviews. Ethics & Inclusivity o Uphold strict ethical standards in all research processes, ensuring data security, confidentiality, and inclusivity for diverse elderly populations, with attention to gender, disability, and marginalized communities. Requirements Qualifications & Experience PhD /Post-Graduate in Gerontology, Social Sciences, Public Health, Economics, or related discipline (ageing specialization preferred). 8-10 years progressive experience in social sector research, policy analysis, or data-driven program evaluation, ideally within NGOs, academic institutions, or government projects. Proven record of designing and executing interdisciplinary research and publishing in peer-reviewed forums. Skills & Competencies Expertise in research design, data collection, and advanced quantitative/qualitative analysis. Proficiency in statistical tools: SPSS, R, Python, or similar; ability to visualize and communicate complex findings clearly. Exceptional analytical thinking and writing for reports, policy papers, and publications. Strong project management, teamwork, and stakeholder engagement skills. Familiarity with India's ageing policy environment, SDGs, and contemporary challenges such as urbanization and technological exclusion. Commitment to ethical research practice and capacity building. Disclaimer: The Job Description above is not an exhaustive list of skill, effort, duties, and responsibilities associated with the position. HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws. Interested candidates may apply within 15 days of this advertisement, with a cover /motivation letter a long with details of last salary drawn, expected salary, and three professional referees.
Reports to: State Head/ State Program Manager Team: State Project teams Location : Mumbai, Maharashtra Tenure: One year contract (renewable based on performance and budget availability) We are seeking suitable candidates for the position of Program Manager based in Mumbai. It is a critical role in program team of HelpAge India and requires frequent travel across the state for implementation, monitoring, reporting of program interventions. This role will be responsible for on-ground program implementation, ensuring timely and quality delivery of services across project locations in Maharashtra. The Program Manager will very work closely with field teams, local stakeholders, and internal departments to ensure that program activities are done in time and objectives are met effectively and efficiently. Key Responsibilities Project Design and Development · Understand the project activities, outputs and outcomes · Lead and contribute to the end-to-end designing of projects, from ideation to execution, ensuring alignment with organizational goals and community needs. · Collaborate with internal team and external stakeholders to define project scope, objectives, deliverables, and timelines. · Integrate innovative approaches and best practices to enhance project effectiveness and sustainability. Program implementation and field level coordination · Lead and oversee the day-to-day execution of program activities across assigned districts. · Ensure timely delivery of project outputs in line with agreed plans and donor requirements. · Provide hands-on support and guidance to field teams to troubleshoot challenges and improve service delivery. · Regular field visits to monitor progress, ensure quality standards, and gather feedback from communities. Facilitate community engagement and ensure participation of older persons in program planning and feedback. · Support State Head and collaborate with Resource Mobilization team to explore funding opportunities, especially CSR and local funds. · Generate program data and content for donor acquisition and reporting · Support State Head in conducting risk assessment of programs, propose actions and incorporate risk mitigation strategies in planning. Monitoring Reporting and Documentation · Prepare detailed budgets for all projects, ensuring optimal allocation and effective use of resources. · Coordinate with implementation team to implement on ground programs, ensuring timely spends and financial as well as program reporting · Track program progress using internal tools and formats; ensure timely data collection and reporting. Support the preparation of monthly, quarterly, and annual reports for internal and donor use. · Monitor expenditures and ensure financial compliance with internal policies, statutory and donor requirements. Team management · Coordinate the work of reportees and project staff to ensure project timelines and quality are adhered to · Build the capacity of field teams through on-site and offsite mentoring and training sessions · Work closely with the mission teams to strengthen program integration. Requirements Education/Skills/ Experience required: · Master’s degree in Social Work, Public Health, Development Studies, Rural Management, or a related field. · 5–8 years of relevant experience in program management, preferably in the development or NGO sector · Experience of working at the grassroots level and with marginalized communities, working with the older people will be added advantage. · Excellent communication skills, both written as well as oral · Good presentation and PR skills · Adept at using computers and advance technology · Should be sensitive to the cause of the organisation Disclaimer: The Job Description above is not an exhaustive list of skills, efforts, duties, and responsibilities associated with the position.
The Senior Manager– Human Resources (Learning, Development and Engagement) will play a pivotal role in contributing to HelpAge India's talent strategy by fostering a culture of continuous learning, employee growth, and meaningful engagement. This role will be responsible for designing and executing initiatives that enhance employee capabilities, drive performance, and strengthen organisational commitment. In addition, the role will work closely with the CHRO and HR team to develop and execute a forward-looking talent acquisition strategy that aligns with the organisation’s evolving needs. Key responsibilities: Assess, gather, and analyse training needs across the organisation to support employee development. Design and implement learning strategies that align with business objectives and drive performance. Develop and deliver outcome-oriented learning solutions and training programs tailored to diverse employee groups. Create engaging learning materials including activities, audio-visual content, instructor guides, and lesson plans. Monitor and evaluate the effectiveness of training programs, ensuring continuous improvement through feedback and data analysis. Support the development and execution of employee engagement initiatives aimed at enhancing morale, productivity, and retention. Collaborate closely with the HR team to source and recruit top talent aligned with the organisation’s needs and culture. Design and manage volunteering and internship programs, leveraging technology-based solutions for scalability and impact. Undertake additional initiatives and responsibilities as assigned by the CHRO. Disclaimer: The Job Description above is not an exhaustive list of skills, efforts, duties, and responsibilities associated with the position. Requirements Qualifications & Experience: Post Graduate degree in Human Resources, Organizational Development, or related field. 8+ years of progressive experience in L&D, employee engagement, and talent acquisition. Proven ability to work with cross-functional teams and drive strategic initiatives. Strong communication, facilitation, and stakeholder management skills. Experience with digital learning tools and modern recruitment platforms. Excellent communication skills, both written as well as oral Good presentation and PR skills Should be sensitive to the cause of the organisation
Reports to: State Head/ State Program Manager Team: State Project teams Location : Mumbai, Maharashtra Tenure: One year contract (renewable based on performance and budget availability) We are seeking suitable candidates for the position of Program Manager based in Mumbai. It is a critical role in program team of HelpAge India and requires frequent travel across the state for implementation, monitoring, reporting of program interventions.This role will be responsible for on-ground program implementation, ensuring timely and quality delivery of services across project locations in Maharashtra. The Program Manager will very work closely with field teams, local stakeholders, and internal departments to ensure that program activities are done in time and objectives are met effectively and efficiently. Key Responsibilities Project Design and Development Understand the project activities, outputs and outcomes Lead and contribute to the end-to-end designing of projects, from ideation to execution, ensuring alignment with organizational goals and community needs. Collaborate with internal team and external stakeholders to define project scope, objectives, deliverables, and timelines. Integrate innovative approaches and best practices to enhance project effectiveness and sustainability. Program implementation and field level coordination Lead and oversee the day-to-day execution of program activities across assigned districts. Ensure timely delivery of project outputs in line with agreed plans and donor requirements. Provide hands-on support and guidance to field teams to troubleshoot challenges and improve service delivery. Regular field visits to monitor progress, ensure quality standards, and gather feedback from communities. Facilitate community engagement and ensure participation of older persons in program planning and feedback. Support State Head and collaborate with Resource Mobilization team to explore funding opportunities, especially CSR and local funds. Generate program data and content for donor acquisition and reporting Support State Head in conducting risk assessment of programs, propose actions and incorporate risk mitigation strategies in planning. Monitoring Reporting and Documentation Prepare detailed budgets for all projects, ensuring optimal allocation and effective use of resources. Coordinate with implementation team to implement on ground programs, ensuring timely spends and financial as well as program reporting Track program progress using internal tools and formats; ensure timely data collection and reporting. Support the preparation of monthly, quarterly, and annual reports for internal and donor use. Monitor expenditures and ensure financial compliance with internal policies, statutory and donor requirements. Team management Coordinate the work of reportees and project staff to ensure project timelines and quality are adhered to Build the capacity of field teams through on-site and offsite mentoring and training sessions Work closely with the mission teams to strengthen program integration. Requirements Education/Skills/ Experience required: Master's degree in Social Work, Public Health, Development Studies, Rural Management, or a related field. 58 years of relevant experience in program management, preferably in the development or NGO sector Experience of working at the grassroots level and with marginalized communities, working with the older people will be added advantage. Excellent communication skills, both written as well as oral Good presentation and PR skills Adept at using computers and advance technology Should be sensitive to the cause of the organisation Disclaimer: The Job Description above is not an exhaustive list of skills, efforts, duties, and responsibilities associated with the position.