Healthcare Operations Manager / Process Lead

5 - 15 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Healthcare Operations Manager / Process Lead, you will be responsible for overseeing large US healthcare processes including RCM, billing, coding, and clinical operations. Your role will involve leading a team, driving performance, implementing process improvements, and managing client relationships. Key Responsibilities: - Lead and manage healthcare delivery teams effectively. - Drive performance, quality, and adherence to SLAs. - Implement process improvements and automation strategies to enhance efficiency. - Conduct root cause analysis to identify issues and provide actionable insights for improvement. - Monitor key performance indicators (KPIs), create dashboards, and prepare performance reports. - Manage client communication, participate in governance calls, and handle escalations professionally. - Train and mentor team members to enhance their capabilities and productivity. Qualifications Required: - Strong leadership and people management skills to lead a team effectively. - Thorough understanding of RCM, Billing, and Coding workflows in healthcare operations. - Expertise in operations reporting, dashboard creation, and conducting audits. - Excellent communication skills, customer handling abilities, and problem-solving capabilities. The company offers health insurance benefits and the work location is in person. To apply for the position of Healthcare Operations Lead, please email your application to sreevidhya@tracetech.in with the subject line "Application for Healthcare Operations Lead [Your Name]". This is a full-time job opportunity. (Note: No additional details of the company were mentioned in the provided job description.) As a Healthcare Operations Manager / Process Lead, you will be responsible for overseeing large US healthcare processes including RCM, billing, coding, and clinical operations. Your role will involve leading a team, driving performance, implementing process improvements, and managing client relationships. Key Responsibilities: - Lead and manage healthcare delivery teams effectively. - Drive performance, quality, and adherence to SLAs. - Implement process improvements and automation strategies to enhance efficiency. - Conduct root cause analysis to identify issues and provide actionable insights for improvement. - Monitor key performance indicators (KPIs), create dashboards, and prepare performance reports. - Manage client communication, participate in governance calls, and handle escalations professionally. - Train and mentor team members to enhance their capabilities and productivity. Qualifications Required: - Strong leadership and people management skills to lead a team effectively. - Thorough understanding of RCM, Billing, and Coding workflows in healthcare operations. - Expertise in operations reporting, dashboard creation, and conducting audits. - Excellent communication skills, customer handling abilities, and problem-solving capabilities. The company offers health insurance benefits and the work location is in person. To apply for the position of Healthcare Operations Lead, please email your application to sreevidhya@tracetech.in with the subject line "Application for Healthcare Operations Lead [Your Name]". This is a full-time job opportunity. (Note: No additional details of the company were mentioned in the provided job description.)

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