Head Quality-Luxury Real Esate

Designation: Head - Quality Assurance & Control

Dept.: Operations

Location: Goa

Role Overview

Head of Quality

Key Responsibilities

Quality Leadership

• Define and implement quality benchmarks for all Civil and interior finishing works across Ultra Luxury projects
• Lead a team of quality engineers and site inspectors to ensure adherence to company's premium standards
• Establish SOPs and quality control systems for material inspection, installation, and final handover

Material & Workmanship Oversight

• Approve and audit all incoming materials (wood, stone, metal, fabrics, etc.) for compliance with design and durability standards
• Ensure flawless execution of finishing works: paint, polish, veneer, joinery, tiling, soft furnishings, and lighting
• Conduct regular site inspections and snag audits to identify and rectify deviations

Vendor & Stakeholder Coordination

• Collaborate with design, procurement, and project teams to align quality expectations from concept to completion
• Evaluate and onboard finishing vendors and artisans based on quality performance
• Resolve on-site quality issues swiftly without compromising timelines or aesthetics

Documentation & Reporting

• Maintain detailed quality reports, checklists, and NCR logs
• Present quality dashboards and risk assessments to senior leadership
• Drive continuous improvement through root cause analysis and corrective action plans

Key Requirements

• Degree/Diploma in Civil Engineering, Architecture, or Interior Design preferred
• 15+ years of experience in quality control for high-end residential or hospitality finishing & interiors
• Strong knowledge of luxury materials, finishes, and installation techniques
• Proven ability to lead cross-functional teams and manage multiple sites
• Excellent communication, documentation, and stakeholder management skills