Skills Required: - Additional Skills Required: - Experience Required: 0 to 1 Years Position Reports To: JOB DESCRIPTION (MAIN JOB TASKS) Work along with the internal audit team in financial, operational, and compliance audits Perform walkthrough of the process that has been allotted for internal audit Analyze voluminous data and come out with any exceptions Review and evaluate the adequacy and effectiveness of internal controls, compliance with applicable regulations/Acts, company policies and procedures Internal audit report writing and getting responses Monitoring and tracking audit issues, related action-plan implementation and present report to the Internal Audit team and management monthly Prepare work-papers and adequately document audit-work performed to support conclusions Vouching of various documents, surprise verifications of company assets, cash, inventories GENERAL COMPETENCIES Good Communication Skills Good Analytical skills Proficient in MS Excel, MS Word and MS Powerpoint Awareness of applicable Acts and related regulations Kindly share resumes to Internal Audit
Skills Required: Communication skills, soft skills Additional Skills Required: - Experience Required : 03 - 04 YRS Position Reports To: Head Of Department Job Purpose: Data Entry Operator is to capture the required data from the forms and enter it on to the system to enable analysis and provide for meetings and track any non-compliances as issues by audit. Major Accountabilities: Collection of feedback forms from all the in-patients & out-patients units spread across all the towers at HCG Specialty Centre Re-filling the suggestion boxes with appropriate type and required quantity of blank feedback forms Entering the data in the excel sheet daily. Data would include ratings given by the patients/ family on hospital services and number of forms collected from each ward. Compiling the ward wise & week s average by Saturday 16:00 hours (from previous Saturday to current Friday) Collecting the details from MRD on the number of discharges per ward during the week (from previous Saturday to current Friday) Compiling monthly data at the end of every month both service quality scores and number of feedback forms collected. Escalating any complaint or issue mentioned in the feedback form, immediately to the Executive or Manager Quality (whoever available) Facilitating the Weekly Quality Review Meetings booking the room, blocking the LCD projector & Laptop, if required asking housekeeping personnel to clean the room and arrange chairs. Noting down the points discussed in the meeting and assist in making minutes. Compiling the responses given by the HODs to the complaints voiced by the patient/ family in the excel sheet Compiling the action taken reports sent by the different stakeholders in the excel sheet Following up with the action plan put forward in all the meetings where Quality Team is involved. E.g. Committees, Operations Meeting, etc Following up on Non-Conformances raised by the Quality Team/ Internal Auditors during Audits, Facility Checks and through Incidents reported. Entering the data from the Code Blue event recorder and other data entry work as and when required. KEY RESULTS AREA S (KRA s) Responsiveness Communication Compassionate Care Accountability Teamwork Respect Employee Development Plan EDP GENERAL COMPETENCIES Job competence Quality and Safety consciousness Commitment & initiative Initiative, punctuality & learning Adherence to work ethics, dependability Interpersonal relations. Teamwork Communication Positive & empathetic attitude Computer Skills & Knowledge Quality
Job competence. Quality and Safety consciousness. Commitment & initiative. Adherence to work ethics, dependability. Additional Skills Required: - Additional Qualification:- Experience Required: 6 Years of Experience Position Reports To: VP JOB DESCRIPTION (MAIN JOB TASKS) To Manage PCC/Front Office/ Admin effectively and ensure adequate training is given. Manpower planning, budgeting, roster, scheduling/allocating manpower Effective resource utilization Implement and maintain NABH and JCI quality standards and SoP s and ensure departmental indicatorsare updated Coordinating with each department forsmooth functioning of hospital Plan,Direct, Supervise and Coordinate hospital functional operations and activities. Compile Statistical and Patients Satisfaction Reports, analyze and summarize these reports and statepossible corrective action wherever indicated in endeavors to improve and customize hospital services. Liaise with support functions forsmooth workflow To co-ordinate with the management in organizing and conducting patient welfare program, Cancer roseday, Cancer Survivors Day etc. To inspect wards, ensuring hygiene and patient comfort. To conduct departmentalmeeting once a week for better team spirit & enhancement of patient comfort. Reporting& handling incidents & complaintsregularly To send details of concession and financial assistance given to patients from HCG foundation to accounts department Grievance handling, documenting complaints, action taken and follow up Oversee day to day operation of IP and ward and ensuring quality care is provided. Monitor patient flow and streamlining the processflow of various units. Ensure facility upkeep, department functioning to meet the service standards. Planning efficient utilization of resources-based costing. Set KRA for PCC/ Front Office/ Admin and review their performance appraisal. Ensuring a high-quality customer experience, elevating customersatisfaction, while adhering to theorganizational goal and work processes and manage effective operations. GENERAL COMPETENCIES Advance MS Excel Communication Skill Positive & empathetic attitude Analyze and solve lower-complexity problems Teamwork Kindly share resumes to: Operations