Havmor

Role & responsibilities Managing required number of Distributors for Horeca channels Ensure signing of all legal agreements & contracts with Distributors. Identify all horeca outlets in the territory assigned, existing, newly opened, refurbished etc Ensure daily order collection from customers during market visit. Build and maintain excellent relations with All horeca owners/managers in the territory. Ensure timely submission of claims-credit from company, securing payments from customers within timelines Ability to lead and grow, as the brand grows in your territory Would monitor Sales/stores understand gaps, influences-interacts with regional category/stores for sales, ensure availability, visibility and implementation of all SKUs Daily market visits according to Beat Plan & in constant touch with customers, getting orders from the market Liaising with various channel partners in region To ensure Daily, Weekly, Monthly reports MIS in time bound manner as required by organization Preferred candidate profile 5 - 7 years of relevant experience in similar role & position in FMCG sales, preferably from food segment. Preferably MBA/Graduates can also apply Sound knowledge of Indian FMCG market especially local knowledge Knowledge of Horeca and Key accounts Knowledge about competitors, ice cream/brand will be an added advantage Young, Smart & Dynamic with excellent communication skills Self-starter with a strong sense of responsibility and methodical result orientation

Role & responsibilities Maintenance and Repairs: Conduct routine maintenance checks to ensure units are operating efficiently. Replace or repair defective components and parts as necessary. Customer Service: Provide exceptional customer service during all interactions with clients. Educate customers on proper usage and maintenance of their deep freezers. Address customer inquiries and resolve issues promptly and professionally. Technical Support: Use diagnostic tools and equipment to identify problems. Maintain accurate records of service calls, repairs, and maintenance activities. Keep up to date with industry trends, new technologies, and best practices. Safety and Compliance: Adhere to all safety protocols and guidelines while performing duties. Ensure compliance with local regulations and industry standards. Inventory Management: Manage and maintain an inventory of tools, parts, and equipment. Order replacement parts as needed and ensure timely delivery. Documentation and Reporting: Complete service reports and documentation accurately. Submit reports and feedback to the Service Manager for review and follow-up. Depo Management: Handling Assets in Depo IN-Out Tracking on daily basis. Repair & maintenance of Depo Assets & Scrapping if non repairable.

Basically its havmor ice cream shop

Role & responsibilities Monitor and review RM/ PM/ SFG/ FG quality checks at the unit as per the Legal & Quality Plan & SOP. Analyze and identify trends in customer/ market complaints. Identify root cause and action plan for market complaints. Identify action plan for reduction of complain. Food safety management system requirements - SOPs; Monitor and review documentation as per defined SOP. Review reports and identify gaps. Monitor and check for GMP and Hygiene for the plant and identify the gaps in food safety of the product. Monitoring and review water quality of the product. Monitoring, reviewing and identification of gap in RM/PM Quality deviation and complaint. Vendor audit, evaluation, and improvement on the basis quality deviation of RM & PM. Implementation and assurance of all Legal compliance in the product, process and plant conditions and preparation of documentation, Reports & trends. Perform conventional microbiological test & rapid microbiological test of all product. Perform environmental monitoring testing in aseptic processing area to ensure integrity of workspace. Collect and test raw material, perform daily microbiological tests using swabs and water sampling. Composed OOS and QA investigations and determining root cause analysis and implementing CAPAs Perform tests on all incoming ingredients and document all records. Maintain GMP, GLP of the respective areas, update and prepare SOP as per the rules and regulations. Handling audits of FSSAI, FSSC, BIS perform internal audits of microbiological Laboratories Preferred candidate profile B. TECH IN Food technology or Dairy Technology BSC / MSC Microbiology 2 to 3 years Experience Perks and benefits Competitive salary and benefits. Growth opportunities. Supportive work culture. Join a respected ice cream company.

Responsibilities: Assist in daily shop operations at Havmor Ice Cream outlet. Handle customer orders and provide good service. Maintain cleanliness and hygiene in the store. Support billing, serving, and stock management. Ensure smooth customer experience at the outlet.

Role & responsibilities Focusing and Achieving Monthly / Quarterly / Annually Operational Plan (Sales Target). Responsible to achieve sales targets through secondary sales • Developing & handling the General Trade market of Ice Creams within his PSR (Pioneer Sales Representative) territory • Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotations accordingly • Training and Motivating PSR’s on their Role and New Products, Schemes, Processes and systems • Handling and monitoring the sales from distributor to retail outlet. Ensuring 100% collection of no claim due from dealers and resolving dealer claim’s and grievances in proper time • Ensuring visibility & institutional Promotional activities • Ensure dealer development and motivation towards sales and generation of adequate sales funnel. Track dealer performance and take required action to improve nonperforming dealers • Build consumer/influencer connect as per the region to build brand awareness and generate leads for the dealers • Manage outstanding with dealers’ post order fulfilment periodicall Preferred candidate profile Knowledge of MS Excel, Selling skills, Team Handling

Role & responsibilities Execution of the annual business plans for Key Accounts Tamil Nadu based out of Chennai Overall responsible for Secondary sales in Tamil Nadu through National, Regional & Local Key accounts. Make a brand pitch to prospective customers(National, Regional & Local chains) and manage/co-ordinate all strategic & operational aspects to ensure their smooth entry as new customers Enrolment of new outlets in existing National, Regional & Local chains Ensuring stock availability & high fill-rates at all the outlets with a high degree of forecasting accuracy Provide inputs and direction to his counterparts in other regions on how to manage Key Accounts, Head Quartered out of Chennai Ensure collection is done for direct customers as per the company norms and facilitate distributor collection for indirect customers. New Product Launches Present the new brand launch , sku launch to the local buying teams of National, Regional & Local chains. Ensure any Pack & price changes are communicated to the chains as well as ensure that the changes are incorporated in their masters. Execution of Launch Promotions & Merchandising activities Ensure adherence by Key Account outlets to the agreed Plano gram within the Deep Freezers (DF) as well as ensure the placement of the DF at the right locations within the outlets (as per the norm set by HO) Ensure new launches and promotional activities get maximum mileage wet sampling, prominent placement of merchandising material, tactical use of promoters Provide inputs to customer activation team to develop and execute a strong 360 degree communication to help maximize consumer touch points in Karnataka Ensure proper execution of activations with promoters, stock availability & merchandising material in Key Accounts Perks and benefits Mediclaim (Family) Group Term Life Insurance Group Personal Accident

Role & responsibilities Sales & Operations Planning rollout and management across the company (Demand planning, Dispatch planning, inventory planning, production planning and control) Coordinate Sales, Manufacturing and Materials planning at the start of the planning cycle . Monitor health of overall supply chain and identify actionable constraints Introduce continuous improvements in planning system and identify new benefit opportunities Usage of analytics to improve efficiency in the supply chain KPI: Forecasting Accuracy, Stock Availability, Customer service levels, Optimal Working Capital levels for All India Driving supply operations encompassing import process, storage, and distribution and last-mile delivery. Implementing strategic sourcing solutions that transform service levels for business continuity. Leading the SNOP process with strong collaboration across functions to ensure visibility, transparency, and pro-active decisions on stock management Ensuring that all supply operations are followed according to the Quality Management practices and improving processes wherever required. Ensuring continuous savings in the cost of operations through improvements and driving budgetary control across the year. Driving compliances across all operations as per regulations, ensuring timely adherence to compliance processes with reporting as well as improvements. Establishing future solutions for continuous supplies including co-packaging / manufacturing as required. Reviewing the performance of the 3PL logistics partners on a continuous basis, establishing relevant metrics and ways of working to ensure regular business operations. Owning the talent agenda for the Supply Chain team to develop a robust succession pipeline, including fostering tight links across segments and business units. Leading projects with efficient project management approach, engaging all stakeholders, ensure scope, schedule and costs are optimised. Preferred candidate profile Knowledge of the cold chain industry is preferable Ability to quickly understand a complex business environment, specifically the cold chain environment Knowledge of safety, quality, productivity, demand creation, inventory, and stewardship processes Self-Driven & motivated, comfortable to work in a cross functional environment with senior management Good analytical/ quantitative