Havmor

Role & responsibilities Managing required number of Distributors for Horeca channels Ensure signing of all legal agreements & contracts with Distributors. Identify all horeca outlets in the territory assigned, existing, newly opened, refurbished etc Ensure daily order collection from customers during market visit. Build and maintain excellent relations with All horeca owners/managers in the territory. Ensure timely submission of claims-credit from company, securing payments from customers within timelines Ability to lead and grow, as the brand grows in your territory Would monitor Sales/stores understand gaps, influences-interacts with regional category/stores for sales, ensure availability, visibility and implementation of all SKUs Daily market visits according to Beat Plan & in constant touch with customers, getting orders from the market Liaising with various channel partners in region To ensure Daily, Weekly, Monthly reports MIS in time bound manner as required by organization Preferred candidate profile 5 - 7 years of relevant experience in similar role & position in FMCG sales, preferably from food segment. Preferably MBA/Graduates can also apply Sound knowledge of Indian FMCG market especially local knowledge Knowledge of Horeca and Key accounts Knowledge about competitors, ice cream/brand will be an added advantage Young, Smart & Dynamic with excellent communication skills Self-starter with a strong sense of responsibility and methodical result orientation

Role & responsibilities Maintenance and Repairs: Conduct routine maintenance checks to ensure units are operating efficiently. Replace or repair defective components and parts as necessary. Customer Service: Provide exceptional customer service during all interactions with clients. Educate customers on proper usage and maintenance of their deep freezers. Address customer inquiries and resolve issues promptly and professionally. Technical Support: Use diagnostic tools and equipment to identify problems. Maintain accurate records of service calls, repairs, and maintenance activities. Keep up to date with industry trends, new technologies, and best practices. Safety and Compliance: Adhere to all safety protocols and guidelines while performing duties. Ensure compliance with local regulations and industry standards. Inventory Management: Manage and maintain an inventory of tools, parts, and equipment. Order replacement parts as needed and ensure timely delivery. Documentation and Reporting: Complete service reports and documentation accurately. Submit reports and feedback to the Service Manager for review and follow-up. Depo Management: Handling Assets in Depo IN-Out Tracking on daily basis. Repair & maintenance of Depo Assets & Scrapping if non repairable.

Basically its havmor ice cream shop

Role & responsibilities Monitor and review RM/ PM/ SFG/ FG quality checks at the unit as per the Legal & Quality Plan & SOP. Analyze and identify trends in customer/ market complaints. Identify root cause and action plan for market complaints. Identify action plan for reduction of complain. Food safety management system requirements - SOPs; Monitor and review documentation as per defined SOP. Review reports and identify gaps. Monitor and check for GMP and Hygiene for the plant and identify the gaps in food safety of the product. Monitoring and review water quality of the product. Monitoring, reviewing and identification of gap in RM/PM Quality deviation and complaint. Vendor audit, evaluation, and improvement on the basis quality deviation of RM & PM. Implementation and assurance of all Legal compliance in the product, process and plant conditions and preparation of documentation, Reports & trends. Perform conventional microbiological test & rapid microbiological test of all product. Perform environmental monitoring testing in aseptic processing area to ensure integrity of workspace. Collect and test raw material, perform daily microbiological tests using swabs and water sampling. Composed OOS and QA investigations and determining root cause analysis and implementing CAPAs Perform tests on all incoming ingredients and document all records. Maintain GMP, GLP of the respective areas, update and prepare SOP as per the rules and regulations. Handling audits of FSSAI, FSSC, BIS perform internal audits of microbiological Laboratories Preferred candidate profile B. TECH IN Food technology or Dairy Technology BSC / MSC Microbiology 2 to 3 years Experience Perks and benefits Competitive salary and benefits. Growth opportunities. Supportive work culture. Join a respected ice cream company.

Responsibilities: Assist in daily shop operations at Havmor Ice Cream outlet. Handle customer orders and provide good service. Maintain cleanliness and hygiene in the store. Support billing, serving, and stock management. Ensure smooth customer experience at the outlet.

Role & responsibilities Focusing and Achieving Monthly / Quarterly / Annually Operational Plan (Sales Target). Responsible to achieve sales targets through secondary sales • Developing & handling the General Trade market of Ice Creams within his PSR (Pioneer Sales Representative) territory • Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotations accordingly • Training and Motivating PSR’s on their Role and New Products, Schemes, Processes and systems • Handling and monitoring the sales from distributor to retail outlet. Ensuring 100% collection of no claim due from dealers and resolving dealer claim’s and grievances in proper time • Ensuring visibility & institutional Promotional activities • Ensure dealer development and motivation towards sales and generation of adequate sales funnel. Track dealer performance and take required action to improve nonperforming dealers • Build consumer/influencer connect as per the region to build brand awareness and generate leads for the dealers • Manage outstanding with dealers’ post order fulfilment periodicall Preferred candidate profile Knowledge of MS Excel, Selling skills, Team Handling

Role & responsibilities Execution of the annual business plans for Key Accounts Tamil Nadu based out of Chennai Overall responsible for Secondary sales in Tamil Nadu through National, Regional & Local Key accounts. Make a brand pitch to prospective customers(National, Regional & Local chains) and manage/co-ordinate all strategic & operational aspects to ensure their smooth entry as new customers Enrolment of new outlets in existing National, Regional & Local chains Ensuring stock availability & high fill-rates at all the outlets with a high degree of forecasting accuracy Provide inputs and direction to his counterparts in other regions on how to manage Key Accounts, Head Quartered out of Chennai Ensure collection is done for direct customers as per the company norms and facilitate distributor collection for indirect customers. New Product Launches Present the new brand launch , sku launch to the local buying teams of National, Regional & Local chains. Ensure any Pack & price changes are communicated to the chains as well as ensure that the changes are incorporated in their masters. Execution of Launch Promotions & Merchandising activities Ensure adherence by Key Account outlets to the agreed Plano gram within the Deep Freezers (DF) as well as ensure the placement of the DF at the right locations within the outlets (as per the norm set by HO) Ensure new launches and promotional activities get maximum mileage wet sampling, prominent placement of merchandising material, tactical use of promoters Provide inputs to customer activation team to develop and execute a strong 360 degree communication to help maximize consumer touch points in Karnataka Ensure proper execution of activations with promoters, stock availability & merchandising material in Key Accounts Perks and benefits Mediclaim (Family) Group Term Life Insurance Group Personal Accident

Role & responsibilities Sales & Operations Planning rollout and management across the company (Demand planning, Dispatch planning, inventory planning, production planning and control) Coordinate Sales, Manufacturing and Materials planning at the start of the planning cycle . Monitor health of overall supply chain and identify actionable constraints Introduce continuous improvements in planning system and identify new benefit opportunities Usage of analytics to improve efficiency in the supply chain KPI: Forecasting Accuracy, Stock Availability, Customer service levels, Optimal Working Capital levels for All India Driving supply operations encompassing import process, storage, and distribution and last-mile delivery. Implementing strategic sourcing solutions that transform service levels for business continuity. Leading the SNOP process with strong collaboration across functions to ensure visibility, transparency, and pro-active decisions on stock management Ensuring that all supply operations are followed according to the Quality Management practices and improving processes wherever required. Ensuring continuous savings in the cost of operations through improvements and driving budgetary control across the year. Driving compliances across all operations as per regulations, ensuring timely adherence to compliance processes with reporting as well as improvements. Establishing future solutions for continuous supplies including co-packaging / manufacturing as required. Reviewing the performance of the 3PL logistics partners on a continuous basis, establishing relevant metrics and ways of working to ensure regular business operations. Owning the talent agenda for the Supply Chain team to develop a robust succession pipeline, including fostering tight links across segments and business units. Leading projects with efficient project management approach, engaging all stakeholders, ensure scope, schedule and costs are optimised. Preferred candidate profile Knowledge of the cold chain industry is preferable Ability to quickly understand a complex business environment, specifically the cold chain environment Knowledge of safety, quality, productivity, demand creation, inventory, and stewardship processes Self-Driven & motivated, comfortable to work in a cross functional environment with senior management Good analytical/ quantitative

Role & responsibilities Focusing and Achieving Monthly / Quarterly / Annually Operational Plan (Sales Target). Responsible to achieve sales targets through secondary sales • Developing & handling the General Trade market of Ice Creams within his PSR (Pioneer Sales Representative) territory • Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotations accordingly • Training and Motivating PSR’s on their Role and New Products, Schemes, Processes and systems • Handling and monitoring the sales from distributor to retail outlet. Ensuring 100% collection of no claim due from dealers and resolving dealer claim’s and grievances in proper time • Ensuring visibility & institutional Promotional activities • Ensure dealer development and motivation towards sales and generation of adequate sales funnel. Track dealer performance and take required action to improve nonperforming dealers • Build consumer/influencer connect as per the region to build brand awareness and generate leads for the dealers • Manage outstanding with dealers’ post order fulfilment periodicall Preferred candidate profile Knowledge of MS Excel, Selling skills, Team Handling

A detail-oriented professional to manage Overall Export operations & Management. This is an Individual contributor role. 1) Role Overview: Expand international market presence through new business development. Manage full-cycle sales operations, including lead generation, negotiation, documentation, order fulfilment, and new product development. Handle backend export processes and ensure smooth operations. Prepare all required export documents, including commercial invoices, packing lists, bills of lading, certificates of origin, and health certificates. Ensure compliance with licensing and certification requirements such as IEC, FSSAI central license, APEDA registration, EIA/EIC certification, Halal certification, and AGMARK certification. Support exports to Southeast Asia, Nepal, and the UAE and other countries as require. Coordinate with internal teams and external stakeholders to ensure timely and accurate execution of export orders. Coordinate and follow up with both internal teams and external stakeholders to ensure timely payments and receivables. Maintain accurate records and assist management in reporting on export operations and compliance. 2) Key Responsibilities: Manage end-to-end export operations, including preparation and management of export documentation to ensure full regulatory compliance. Coordinate export schedules encompassing production, storage, dispatch, container loading, export declarations, and shipment to ensure on-time delivery. Collaborate with Costing, Finance, SCM, Production, R&D, Quality, and other internal teams to process export orders accurately and efficiently. Maintain and coordinate for updated export product pricing and revised product lists as required. Liaise effectively with logistics partners, customs authorities, and government agencies to resolve operational issues and ensure smooth clearance. Oversee external communications related to exports, including coordination with the parent company and third-party logistics and customs agencies. Manage export licenses and certifications, ensuring timely renewals and adherence to statutory requirements. Maintain accurate records of all export documentation, licenses, and correspondence. Follow up on payments and receivables with internal and external stakeholders to ensure timely financial closure. Provide detailed and timely reports to management regarding export performance, compliance status, and operational metrics. Experience International Business, Logistics, or related field. 3-4 years of experience in export operations, documentation, or compliance in FMCG preferably in cold chain or dairy products. Strong knowledge of export documentation, licensing, and regulations. Familiarity with export procedures for for Middle East, Southeast Asia and Nepal. Experience working with cross-functional teams including Costing, Finance, SCM, Production, R&D, Quality, and other internal teams Exposure to customs clearance processes and handling audits. Excellent organizational, coordination, and communication skills. Proficient in MS Office and SAP systems. Knowledge and Skills (Functional / Technical) Exceptional negotiation and communication skills. Detail-oriented, proactive, and able to manage multiple backend processes independently. Strong focus on accuracy and compliance in all export activities. Good collaboration skills Ability to analyse and resolve operational bottlenecks quickly. Knowledge of international trade agreements and Incoterms. Experience in vendor and stakeholder management. Capability to generate reports and present data-driven insights to management.

Job Role - As a Sales Reporting & Business Operations Executive, you will play a crucial role in ensuring smooth sales operations and providing insights that guide daily and monthly business strategies. Share Daily Morning Primary Sales Reports with the management team. Maintain and update Parlour Sales Reports to track product movement. Prepare Unbilled DF & Dealer Reports with basic reason analysis. Track New Freezer Placements & Redeployments across markets. Validate on-ground asset scans using latitudelongitude details. Support Monthly NPD (New Product Development) Target Planning . Maintain Sales Performance Trackers (Primary, Secondary, ECO). Coordinate with the field sales team for data accuracy and alignment. Collect competition market data and create well-structured PPT presentations. You will be part of the core business operations team , ensuring accuracy, consistency, and timely reporting. What Makes This Role Exciting You will work closely with the management and sales leadership , giving you strong corporate exposure. Your reports and insights will influence daily sales decisions . You will learn how large FMCG businesses operate from the inside. Opportunity to build strong expertise in analytics, sales operations, and performance tracking . A stable and permanent role with clear learning and growth pathways . Required Skills Strong MS Excel skills (Lookup functions, Pivot Tables, formulas). Knowledge of Power BI is good to have. Strong interest in data analysis and business reporting . Ability to prepare clean, structured PowerPoint presentations and dashboards. Strong coordination, communication, and follow-up skills. Detail-oriented, disciplined, and comfortable managing numbers.