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7.0 - 12.0 years
3 - 6 Lacs
Prayagraj, Bareilly, Lucknow
Hybrid
Plan and execute daily field visits to follow up with delinquent customers. Visit & Negotiate on high poss cases, settlements, Track PTP, Prepare DPR, FOS allocation visit Planning & tracking. Coordinate with the TC & FOS for escalated recovery
Posted 4 days ago
7.0 - 12.0 years
4 - 9 Lacs
Kolkata, Nashik, Purnia
Work from Office
Handling Field collection Commercial vehicle/passenger car for banking/NBFC sector in NPA/Recovery pool. Handling a team of 5to 10 collection executives. Having Knowledge of excel/MIS/MS office experience 4-5years as supervisor Cont -Gauri 8591421009
Posted 1 week ago
4.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Role & responsibilities: Lead and manage a team of collection agents (tele-calling and/or field) for unsecured loan recoveries. Drive daily collections and monitor performance across buckets (30+, 60+, 90+ DPD). Implement skip tracing, hard bucket recovery, and NPA handling strategies. Review and analyze collection data, generate performance MIS, and provide insights for process improvement. Ensure compliance with regulatory guidelines and maintain ethical collection practices. Coordinate with cross-functional teams (Legal, Risk, Ops) for complex case closures. Mentor and motivate the team to achieve individual and team targets. Preferred candidate profile: 4 to 9 years of experience in retail/unsecured loan collections. Minimum 12 years of experience leading a team (tele or field). Prior experience with NBFCs, fin-techs, or recovery agencies is highly desirable. Hands-on experience with skip tracing, recovery tools, and hard bucket collection. Strong analytical, communication, and team management skills. Proficient in Excel and reporting tools.
Posted 1 week ago
4.0 - 9.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Summary: We are looking for an experienced and driven Field Collections Manager to oversee and optimize field recovery operations in Bangalore and surrounding regions . This role requires strong leadership skills, a deep understanding of collections processes, and the ability to drive performance through a field team while maintaining compliance and customer dignity. Key Responsibilities: Lead, supervise, and develop a team of field collection executives and area leads. Drive field collections to achieve recovery targets across early, mid, and late-stage buckets (DPD). Plan and allocate daily field activities based on delinquency data and risk priority. Track field force productivity using digital tools / mobile apps, and resolve on-ground challenges. Coordinate and escalate high-risk or skip-trace cases to legal or external agencies. Ensure 100% compliance with RBI guidelines, company policies, and ethical collection standards. Train and onboard new field executives on collection scripts, dispute handling, and documentation. Submit regular MIS and collection dashboards to regional leadership. Act as the point of contact for escalated customer issues and complaints from the field. Conduct field audits to ensure operational quality and verify adherence to SOPs. Requirements: Minimum 5 years of relevant experience in field collections, with 2+ years in a leadership role. Hands-on experience with collections tracking software, field force management tools, or CRM systems. Proven ability to manage large field teams and vendors across urban and semi-urban areas. Good knowledge of the local geography and languages (Kannada preferred). Excellent communication, negotiation, and conflict resolution skills. Willingness to travel within Bangalore and nearby districts as needed. Compensation: Competitive salary + performance incentives + field allowance Perks: Travel reimbursement, health benefits, , etc.
Posted 1 week ago
3.0 - 8.0 years
3 - 5 Lacs
Patiala, Sagar, Delhi / NCR
Work from Office
Key Responsibilities: Lead and coach Field Collection Officers to meet daily and monthly recovery targets. Develop tailored strategies for debt recovery. Litigation Managment - liaising with external lawyers,, filing various litigations, representation in court/s, daily monitoring litigations and ensure conducting the cases properly by external lawyers Legal Tool Enforcment- service/execution of summons and warrants in coordination with police/ court officers/lawyer and ensure case closure/recovery. Conduct field visits . Ensure completeness of recordsMIS, communications, legal documents etc,
Posted 2 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Kolkata, Muzaffarpur, Purnia
Work from Office
Handling Field collection Commercial vehicle/passenger car for banking/NBFC sector in NPA/Recovery pool. Handling a team of 5to 10 collection executives. Having Knowledge of excel/MIS/MS office experience 4-5years as supervisor Cont -Gauri 8591421009 Perks and benefits Attractive Incentives
Posted 2 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Chidambaram
Work from Office
Roles and Responsibilities Manage field collections, ensuring timely recovery of dues from customers. Conduct NPA (Non-Performing Asset) visits to identify potential issues and implement strategies for improvement. Handle bucket management, including tracking and resolving write-off cases. Oversee hard bucket management, focusing on efficient debt recovery processes. Ensure compliance with regulatory requirements and internal policies during all aspects of collections.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Nainital, Bhiwani, Delhi / NCR
Work from Office
Role & responsibilities - Product - PL & BL Job Title - Collection Officer CTC - 4.5 Lpa Education - Min. Graduate Age 32 years Requirement Loan recovery officers are tasked to be responsible for recovering delinquent and written off debts. Loan recovery officers are entitled to solve all matters relating to loan and solution must be flexible according to the borrower's situation, culture, custom, geographic area of the occurring matters. Good character, moral, talk and communication are successful keys in problem solving and can avoid dispute. Branch Locations - Nainital/Haldwani, Bhiwani, Delhi, Noida, Ghaziabad Interested candidate share your updated resume or any reference if you have.
Posted 4 weeks ago
4.0 - 8.0 years
5 - 10 Lacs
Visakhapatnam
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 1 month ago
4.0 - 8.0 years
5 - 8 Lacs
Chennai
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 1 month ago
5.0 - 10.0 years
6 - 12 Lacs
Bengaluru
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 1 month ago
4.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory
Posted 1 month ago
10.0 - 15.0 years
11 - 15 Lacs
Dhanbad, Jamshedpur, Ranchi
Work from Office
Role & responsibilities: A Regional Collection Manager job description typically involves overseeing and optimizing debt recovery efforts within a specific geographical region . This includes managing a team of collection agents, setting performance targets, implementing strategies to improve collections, and ensuring adherence to compliance and company policies. Preferred candidate profile: NBFC
Posted 1 month ago
0.0 - 4.0 years
0 - 3 Lacs
Rewari, Loharu, Bhiwani
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Rewari Region. Location Neem Ka Thana Sikar Rewari Chirawa Loharu Jhunjhunu Alwar Singhana Bhiwani Mahendragarh Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing Hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Jatin Yadav (HR)-7303535726 Email Id-hr.haryana@seedsfincap.comRole & responsibilities Preferred candidate profile
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Panipat, Hisar, Karnal
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Haryana. Location Karnal Panipat Hisar Sirsa Yamuna Nagar Ambala Narwana Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing Hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Jatin Yadav (HR)-7303535726 Email Id-hr.haryana@seedsfincap.comRole & responsibilities Preferred candidate profile
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Parbatsar, Beawar, Ajmer
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Rajasthan. Location • Kishangarh Renwal • Parbatsar • Didwana • Bijainagar • Ajmer • Dudu • Beawar Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Nikhat Fatima (HR)-9218088212 Email Id-nikhat.fatima@seedsfincap.com
Posted 1 month ago
0.0 - 4.0 years
0 - 3 Lacs
Dehradun, Modinagar, Meerut
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in Uttar Pradesh. Location Saharanpur Moradabad Bijnor Meerut Roorkee Bulandshahr Hapur Meerut Khatauli Parikshitgarh Modinagar Gajraula Garh Mukteshwar Gulaothi Dehradun Chandpur Amroha Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 5. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Shashank (HR)-9218099577 Email Id-hr.hapur@seedsfincap.com
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Kushinagar, Gorakhpur, Sitamarhi
Work from Office
Hi, #Connection Seeds Fincap Pvt. Ltd. http://www.Seedsfincap.com Seeds is a growing and trusted company in the NBFC and BFSI sectors to provide Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Multiples locations in UP East & Bihar. Location • Gorakhpur • Kushinagar • Sitamarhi • Gopalganj • Bettiah • Motihari • Muzaffarpur Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing hard bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Preparation of caution list to be shared with the branch team Interested candidates can share their Cv's on Sandeep Kumar (HR)-9821401592 Email Id-hr.upeast@seedsfincap.com
Posted 1 month ago
4.0 - 8.0 years
4 - 8 Lacs
Tirupati
Work from Office
This is an Great opportunity for Collection Managers !! Roles and Responsibilities He/ She should have overall experience in Home loan, Loan against property Collections. Negotiating with customers in cases when non-payment occurs. - Preparing monthly feedback reports on payment collections. Define and review collection strategies for the portfolio managed. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force Manage and deliver performance in terms of, resolution, roll backs, collection rates/ values and optimum utilization of field resources to increase efficiencies as per the target set for the assigned portfolio. Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Achieving collection goals and targets for the Branch and reporting metrics to senior management on a daily, weekly and monthly basis. Addressing legal requirements through the local legal resource in liaison with the Legal Support. Ensure the work flow is planned and all the necessary interventions are actioned to achieve the Baseline in order to improve collections Efficiency. To ensure follow up is done as per the laid down process wrt to allocation, Account level review of cases tagged as NC, dispute, expired etc. Age Below 38 Years Desired Candidate Profile i) Minimum of 4+ Years of Experience. ii) Hand full experience in collections in Home loan, loan against property, mortgages. Perks and Benefits As per Industry Norms
Posted 1 month ago
3.0 - 7.0 years
10 - 15 Lacs
Gurugram
Work from Office
Job Description : Manage the Hard Collections as a Program Manager covering Field Visits, Car Liquidation Process, Loss on Sale (LOS), and Write-Off pool management. Collaborate with business finance and other stakeholders to align strategies and ensure seamless operations. Co-manage the creation, management, and publishing of performance dashboards and reports with the Department Head. Drive digital communication initiatives (e.g., calling and digital campaigns) to improve recovery from overdue accounts. Coordinate closely with the Department Head to implement pre-approved settlement drives and other initiatives aimed at better conversion rates. Monitor and track the success of recovery initiatives, providing regular performance reports. Document, enhance, and maintain Standard Operating Procedures (SOPs) for all departmental processes. Work with the Hard Collections & SKIP team to improve customer traceability and recovery success rates. Monitor payment instruments and collection processes to ensure accuracy and efficiency. Lead key projects focused on portfolio excellence and recovery optimization. Coordinate with Collections Team, Finance, Business Finance, and Customer Experience (CeX). Requirement: Candidates with a consulting background in debt management and recoveries will have an added advantage Bachelors degree in Engineering (B.Tech) or equivalent; an MBA is a plus. 4-7 years of prior experience in the Collections & Recoveries in NBFC or Banking Sector. Strong analytical, research, and problem-solving skills. Comprehensive knowledge of compliance and regulatory standards related to loan recovery and liquidation.
Posted 1 month ago
5.0 - 10.0 years
12 - 15 Lacs
Gurugram
Work from Office
JOB DESCRIPTION Job Title: Collection Manager Team Handling Department: Collections & Recovery Location: Gurgaon Reports To: Head of Collections Experience: 6–10 years in collections with legal exposure Qualification: Graduate in any discipline; LLB mandatory or preferred Job Purpose: The Collections Manager - Legal & Team Lead will be responsible for overseeing and managing the end-to-end legal collections process for a designated portfolio, leading a team of collections professionals, and ensuring adherence to all legal and regulatory guidelines. This role is critical in maximizing recoveries, minimizing delinquencies, and mitigating legal risks through effective strategy implementation, team management, and legal expertise. Key Responsibilities: 1. Team Leadership & Management: Create, train, mentor, and motivate a team of collections executives/officers, providing clear objectives and performance targets. Conduct regular performance reviews, identify training needs, and foster a high-performance culture within the team. Provide guidance and support to the team on complex collection cases, legal procedures, and negotiation strategies. Monitor team productivity, ensure adherence to processes, and implement measures to improve efficiency and success rates. 2. Legal Collections Strategy & Execution: Develop, implement, and refine legal collections strategies for various loan products (e.g., retail loans, business loans, secured/unsecured loans) to maximize recovery rates and minimize losses. Oversee and manage all legal actions related to debt recovery, including but not limited to: Negotiable Instruments Act (NI Act), particularly Section 138 (Cheque Bounce cases): Initiation, tracking, and follow-up of criminal proceedings. SARFAESI Act (Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act): Handling secured asset repossessions, auctions, and legal compliances. Debt Recovery Tribunal (DRT) and Civil Suits: Filing and managing cases for larger defaults. Insolvency and Bankruptcy Code (IBC): Understanding and navigating the insolvency process for corporate and individual debtors. Arbitration & Conciliation Act: Managing arbitration proceedings for recovery. Lok Adalat and other alternative dispute resolution mechanisms: Driving amicable settlements. Coordinate with empaneled law firms, external legal counsels, and recovery agencies, ensuring timely and effective action on legal cases. Review and analyze legal documents, court orders, and settlement agreements. Prepare legal notices, affidavits, plaints, written statements, and other legal documents as required. 3. Portfolio Management & Performance: Own the legal collections portfolio, tracking key metrics such as recovery rates, cost of recovery, and portfolio quality (NPA reduction). Analyze collection data, identify trends, and develop actionable insights to improve legal recovery strategies. Implement robust internal controls and monitoring mechanisms to ensure compliance and mitigate operational risks. Prepare and present regular reports on legal collections status, performance, and key challenges to senior management. 4. Legal Compliance & Risk Mitigation: Ensure all collection activities, processes, and legal actions strictly comply with relevant Indian laws, including banking laws, consumer protection acts, RBI guidelines, and internal policies. Stay updated on legal changes, amendments, and court pronouncements affecting debt recovery and collections. Liaise with the internal legal and compliance departments to integrate policy changes and ensure legal soundness of all collection practices. Proactively identify potential legal risks and develop strategies to mitigate them. Conduct due diligence on cases escalated for legal action to ensure legal viability and minimize litigation risk. 5. Stakeholder Management: Collaborate effectively with internal departments such as Credit, Risk, Operations, Sales, and Compliance to streamline collection efforts and resolve complex cases. Maintain professional relationships with external stakeholders including law enforcement agencies, court officials, and debt recovery tribunals. Engage in negotiations with delinquent customers, providing legal perspectives to reach amicable settlements when appropriate. Qualifications: Mandatory: Bachelor of Laws (LLB) from a recognized university. Preferred: Post-graduate qualification in Law (LLM). Minimum 7-12 years of experience in collections, with a strong focus on legal recovery, in a bank, NBFC, or ARC. At least 3-5 years of experience in a team-leading or managerial role within collections. In-depth knowledge of Indian debt recovery laws and regulations, including NI Act, SARFAESI Act, DRT Act, IBC, Civil Procedure Code, Criminal Procedure Code, and relevant consumer protection laws. Proven track record of achieving legal recovery targets and managing a large portfolio. Excellent leadership, team management, and interpersonal skills. Strong negotiation, communication (verbal and written), and presentation skills. Analytical mindset with the ability to interpret legal documents and financial data. High ethical standards and ability to handle sensitive information with discretion. Proficiency in MS Office Suite and collections management software. Role & responsibilities Preferred candidate profile
Posted 1 month ago
3.0 - 8.0 years
5 - 7 Lacs
Ludhiana
Work from Office
Collection Manager-Ludhiana/Individual Roll CTC-7.50 LPA Expertise required. He is able to execute Sec 9 for repossession Able to execute Summon/BW/NBW One man show- Without team profile Able to understand machine product Able to understand legal -(138, Sec 9, sarfaesi act and police complaint ) For Suitable candidate you can find from Commercial vehicle , Machine. Send CV rahul.tiwari@efl.co.in
Posted 1 month ago
3.0 - 8.0 years
2 - 6 Lacs
Hanumangarh, Jammu
Work from Office
This Opportunity is with a leading NBFC company for their office in Jammu & Hanumangarh locations Role: Collection Manager Experience: 3 - 9 Years Job Description: Roles & Responsibilities: Responsible for achieving bucket wise Budgeted targets assigned for NPA Bucket as may be defined from time to time. Effective agency Management and timely reporting of any issues and negotiate on critical delinquent accounts and obtain repayments to minimize losses. Appointment / Renewal of agencies & Driving agency efficiency and productivity. Ensure high level of integrity with external agencies. Following Collection Process starting from collection, reciting, repossession and surrender process. Understand the entire collection Process, System understanding end to end abide by the policies of the company Updating of feedback in collection module, updating of money receipts in collection module and updating of seizure entries / legal entries in collection module System upload of trails/ feedback and necessary entries with 100% coverage and timely updating adherence to implement HFCL policies and process at Agencies. Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback Liaison with legal/ law enforcing authorities for speedy collections and repossessions on accounts and document the same through trails/feedback updating in the Collection system. Visit to tough/chronic cases with the collectors / agency supervisor, reviewing and guiding the agency team also entertain walk in customers for any queries on collection issues and negotiating for settlement amounts with the customers. Check on identifying/updating the negative areas and ensuring Remittance of money from channels within stipulated time frame Ensure updating of database for account holders change of address, allocation and trail updating management at DCAs, periodic audit of collectors / receipts and reconciliation. Training & Development for self and agencies / team. All responsibilities should be performed as per the Company Values and guidelines mentioned in the Company policies, as applicable and within the parameters of Company Code of Conduct. Ensure all payments collected by the Agencies to be deposited within the time frame laid out as per the process, no deviation on timely deposition of collected amount. Required Skillset: Financial Statement understanding and analysis. Strong understanding of Financial industry, good ability with financial statement analysis Relationship strength in building and managing relationships at senior level people. Stakeholder management, maturity, and relationship flair to build and nurture senior levels relationships. Strong Verbal & Written Communication. Experience: 4+ Years of experience candidates from relevant field/industry (NBFC / Banking) will be preferred. Qualification: Any Graduate - Full Time Interested Candidates can share their CV's at priyal@topgearconsultants.com
Posted 1 month ago
7.0 - 12.0 years
4 - 9 Lacs
Vellore
Work from Office
RCM Collection : Base Location : Vellore Language proficiency : Local Language CTC : Expected CTC upto 9 lac Designation : Manager/Sr. Manager Experience : Min. 9 years in Collections, SME experience would be preferred
Posted 1 month ago
10.0 - 20.0 years
15 - 30 Lacs
Hubli
Work from Office
Role & responsibilities A Regional Collection Manager job description typically involves overseeing and optimizing debt recovery efforts within a specific geographical region . This includes managing a team of Area and Branch level executives, setting performance targets, implementing strategies to improve collections, and ensuring adherence to compliance and company policies. Key Responsibilities & Requirements 1. Ensure collections of defaulter payments in the region of responsibilities, across all buckets 2. Track and ensure maintenance of a quality collections portfolio 3. Lead and manage the team of collection managers at the area and branch levels 4. Have working knowledge of Home loan product.
Posted 1 month ago
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