HARBIR AUTOMOBILE PVT LTD

Greeting customers to the showroom Noting all walk in enquiries Making sure showroom ambiance is well maintained. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer service: 2 years (Preferred) Application Deadline: 22/10/2023 Expected Start Date: 21/05/2025

1. welcoming customers. 2. Noting of enquiry on digital platform 3. Making sure the ambiance of showroom is intact. 4. Making sure customer is well attended by sales consultants. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Supplemental Pay: Performance bonus Experience: receptionist: 2 years (Preferred) Language: English (Preferred) Work Location: In person

Key Responsibilities: Supervise and coordinate construction workers at the site Ensure timely availability of workers and materials Liaise with management to ensure smooth execution of ongoing construction work Handle day-to-day repairs and upkeep of the premises Coordinate with vendors for tools, equipment, and repair services Arrange for electricians, plumbers, and mechanics as needed for facility maintenance Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Education: Diploma (Required) Experience: Supervising: 2 years (Required) Work Location: In person

Key Responsibilities: Supervise and coordinate construction workers at the site Ensure timely availability of workers and materials Liaise with management to ensure smooth execution of ongoing construction work Handle day-to-day repairs and upkeep of the premises Coordinate with vendors for tools, equipment, and repair services Arrange for electricians, plumbers, and mechanics as needed for facility maintenance Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Education: Diploma (Required) Experience: Supervising: 2 years (Required) Work Location: In person

As a Service Manager, you will be responsible for leading a team of 23 Service Advisors to ensure a smooth workflow in the service department. Your main focus will be on enhancing the customer experience by ensuring every customer leaves fully satisfied. You will oversee job card closures, service quality, timely delivery, and the resolution of customer concerns. It will be your responsibility to track and improve customer satisfaction metrics (CSI) and monitor daily targets to guide advisors in achieving service revenue and upsell targets. Additionally, you will step in during VIP or escalated customer interactions when necessary and ensure that customer follow-ups, feedback, and delight initiatives are consistently implemented. The ideal candidate for this role should have at least 5 years of experience as a Service Advisor or Senior Service Advisor in the automobile industry. Strong communication skills and the ability to handle customers effectively are essential. Previous experience in team leadership is a requirement for this position. You should be capable of multitasking, supervising, and fostering a positive service environment. Familiarity with Dealer Management Systems (DMS) and CSI tracking tools would be advantageous. This is a full-time, permanent position that offers benefits such as cell phone reimbursement, internet reimbursement, and Provident Fund. The work location for this role is in person.,