Hanu Reddy Residences is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization
About the Company Hanu Reddy Residence is dedicated to providing exceptional hospitality services in Chennai, with a mission to create a welcoming and comfortable environment for all guests. About the Role The Guest Service Associate will play a key role in ensuring a positive experience for our guests through excellent service and support. Responsibilities Provide outstanding customer service to guests. Assist with check-in and check-out processes. Address guest inquiries and resolve issues promptly. Maintain a clean and organized front desk area. Qualifications Freshers are welcome (Hotel Management preferred). 1-2 years of relevant experience is a plus. Required Skills Good English communication skills. Presentable appearance with a positive attitude. Basic system knowledge. Preferred Skills Experience in the hospitality industry. Ability to work in a team-oriented environment. Pay range and compensation package ₹18,000 - ₹20,000 CTC Show more Show less
As a Banquet Sales Manager at Hanu Reddy Residences, your role involves increasing bookings and revenue for the event and banquet spaces. You will be responsible for generating sales through various channels, conducting client meetings, preparing proposals, coordinating with different departments for event execution, maintaining client relationships, meeting sales targets, managing event calendars, tracking market trends, ensuring guest satisfaction, and more. Key Responsibilities: - Generate banquet and event sales through corporate clients, event planners, and walk-in enquiries - Conduct client meetings, property tours, and event briefings - Prepare quotations, proposals, and event contracts - Coordinate with operations, F&B, and housekeeping for smooth event execution - Maintain strong relationships with existing clients and develop new business - Meet monthly and quarterly sales targets - Manage event calendars and follow up on all leads - Track market trends and competitor activities - Ensure guest satisfaction and professional handling of feedback Qualifications Required: - Minimum 3 years experience in banquet, hotel, or event sales - Strong communication, negotiation, and presentation skills - Ability to meet targets and deliver under pressure - Familiarity with the Chennai event and hospitality market - Proficiency in MS Office and basic CRM tools Hanu Reddy Residences is known for its boutique serviced residences in Poes Garden, offering greenery, heritage architecture, warm hospitality, and personalized service. The company hosts corporate events, social gatherings, celebrity stays, and international guests who value privacy and comfort. The banquet and event spaces are designed to deliver premium experiences for meetings, celebrations, and intimate gatherings. Your working hours will follow standard hospitality timings, with flexibility based on event schedules.,
FIND ON MAP