Guru Goutam Infotech

Job Description Hardware Engineer Position: Hardware Engineer Location: Jayanagar 3rd Block, Bengaluru Salary: 22,000 25,000 per month (gross, including PF & PT deductions) (Flexible for highly skilled candidates) Experience: 2+ years in IT Hardware & Service Operations Industry: IT Rentals & Services Field Work: Mandatory People must be from Bangalore can join immediately apply Role Overview We are looking for a skilled Hardware Engineer who can take ownership of service operations and client servicing. The candidate must have strong technical knowledge in IT hardware (laptops, desktops, printers, CCTV, biometrics, and other IT devices) and the ability to manage fieldwork independently. This role involves frequent client visits , troubleshooting, and ensuring timely service delivery. A good level of communication is essential in Kannada, English, basic Hindi to coordinate effectively with clients and management. Key Responsibilities Diagnose, repair, and service IT hardware devices (laptops, desktops, printers, CCTV, biometrics, and other IT equipment). Conduct field visits to client locations for installation, servicing, and troubleshooting. Report all the work and issues to service head and management. Handle client requests, service complaints, and AMC support. Maintain service records and provide timely updates to management. Monitor and manage spare parts, tools, and servicing inventory. Handle escalations and provide quick technical resolutions. Requirements Education: Diploma or Graduate in Computer Science, Electronics, or related field (B.E./B.Tech preferred but not mandatory). Experience: Minimum 2+ years in IT hardware servicing. Technical Knowledge: Laptop & desktop servicing expertise. Knowledge of printers, CCTV, biometrics, and IT peripherals. Chip-level servicing knowledge will be an added advantage. Field Work: Willingness to travel regularly for on-site servicing. Communication: Kannada, English, basic Hindi Skills: Strong problem-solving ability, client-handling skills, and ownership mindset. Compensation & Benefits Salary: 22,000 – 25,000 per month (gross, including PF & PT deductions). Flexible salary for highly skilled candidates. Petrol allowance Exposure to servicing corporate clients in the IT rental industry. Opportunity to grow in a performance-driven environment.