Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Success & Sales Associate located in Jaipur. The Customer Success & Sales Associate will be responsible for managing customer relationships, providing exceptional customer service, and driving sales. Daily tasks include responding to customer inquiries, resolving issues, processing orders, and providing product knowledge. Additionally, the associate will contribute to sales strategies, maintain sales records, and meet sales targets. Qualifications Customer service skills including relationship management and effective communication Sales experience and skills including meeting targets and contributing to sales strategies Product knowledge and the ability to provide detailed information to customers Problem-solving and issue resolution skills Ability to work independently and as part of a team Excellent verbal and written communication skills Experience with CRM software is a plus Bachelor's degree in Business, Marketing, or related field is preferred
You will be responsible for managing customer relationships, providing exceptional customer service, and driving sales as a full-time on-site Customer Success & Sales Associate located in Jaipur. Your daily tasks will include responding to customer inquiries, resolving issues, processing orders, and providing product knowledge. Additionally, you will contribute to sales strategies, maintain sales records, and meet sales targets. To excel in this role, you should possess customer service skills such as relationship management and effective communication. Sales experience is essential, including meeting targets and contributing to sales strategies. Product knowledge and the ability to provide detailed information to customers are key aspects of this position. Problem-solving and issue resolution skills will also be crucial. You should be able to work both independently and as part of a team. Excellent verbal and written communication skills are necessary for effective interaction with customers and colleagues. Experience with CRM software would be advantageous. While not mandatory, a Bachelor's degree in Business, Marketing, or a related field is preferred for this role.,
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Representative located in Jaipur. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, and ensuring customer satisfaction and positive customer experiences. Tasks include answering phone calls, responding to emails, offering product information, and processing orders and returns. Qualifications Customer Service, Customer Experience, and Customer Satisfaction skills Experience in Customer Support and working as a Customer Service Representative Excellent communication and interpersonal skills Ability to handle difficult or irate customers professionally Strong problem-solving skills and attention to detail Ability to work well in a team environment High school diploma or equivalent; a college degree is a plus Proficiency in using customer service software and Microsoft Office