Guest Service Associate

As a Guest Service Associate at Radisson Hotel Group, your role will involve supporting the smooth running of the food & beverage department to ensure the highest levels of guest satisfaction and comfort. Your key responsibilities will include: - Supporting the smooth running of the food & beverage department, ensuring delivery of the guest food & beverage service experience at the highest levels - Maximizing guest satisfaction and comfort by responding positively and timely to guest enquiries - Taking responsibility for assigned duties and tasks, ensuring timely and professional completion - Achieving departmental plans and objectives, meeting hotel initiatives & targets - Collaborating with your immediate report to control costs and inventory, and achieve productivity and performance levels - Building and maintaining effective working relationships, while promoting company culture and values - Ensuring adherence and compliance to all legislation, planning, delivering, and documenting due diligence requirements and best practice activities for internal and external audit Qualifications required for this role include: - Experience in food & beverage service is beneficial but not essential - Hands-on approach with a can-do work style - Commitment to delivering exceptional guest service with a passion for the hospitality industry - Ability to find creative solutions, taking ownership for assigned duties and tasks - Personal integrity and ability to work in an environment that demands excellence - Experience working with IT systems on various platforms - Strong communication skills If you are passionate about delivering exceptional service and enjoy working in a fast-paced environment, then this role at Radisson Hotel Group could be a perfect fit for you. Join a team that believes anything is possible and where fun is an essential part of the job. To learn more about Radisson Hotel Group, our culture, and beliefs, visit us at girraj.goyal@radisson.com. Start your journey with us and be part of the most inspired hotel company in the world.,